Songkick Reviews 

1,372
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I've never used this company, infact, never even heatd of them, yet they seem to have got hold of my details through some means, which I found concerning. I responded to an unexpected message from the... See more

Rated 1 out of 5 stars

Received message that transaction failed twice asking to re enter all details again on 3rd attempt got confirmation of purchase. Then 30 min later noticed my card was charged 3 times. On their website... See more

Rated 5 out of 5 stars

It was an amazing concert with Norman Brown and friends. Norman is orginally from Kansas City, so it was great to see a hometown man doing his thing in the music world shaing his God given talent.... See more

Rated 1 out of 5 stars

BEWARE!!!!!!! ABSOLUTELY DISGUSTED. Site selling tickets for concerts that aren't even real. Showing Numerous YUNGBLUD concerts that he's not even going to be at. I know because I've checked. One was... See more

Company details

  1. Event Ticket Seller
  2. Media and Marketing Agency

Information provided by various external sources

Track your favorite bands so you never miss them live! Get tour dates from your music library and buy tickets.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(1,372)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Zero Customer Support

Its OK if things actually work, but when there is an issue they have zero help. I have submitted 2 requests for the same issue to be resolved & have no replies whatsoever. Its simply no good if some events show on Songkick & not Spotify. They simply don't care.

19 April 2023
Unprompted review
Rated 1 out of 5 stars

Spotify account hacked

Today I logged in to songkick to access some ticket sale. I logged in using spotify.
Some hours later I see my spotify accont email has been changed. And it is indeed the case.
Is this a scam website?

16 March 2023
Unprompted review
Rated 1 out of 5 stars

Displayed inaccurate information so i missed the gig

I bought a concert ticket though songkick, who then stated that it was postponed (i assumed because of covid). However the gig was not postponed, songkick just displayed the wrong information. They admitted to this when i contacted customer care but refused to give me a refund even though on the artists' website it said that the whole tour was 'powered by songkick'. Very poor service

21 June 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!!!!

BEWARE!!!!!!! ABSOLUTELY DISGUSTED. Site selling tickets for concerts that aren't even real. Showing Numerous YUNGBLUD concerts that he's not even going to be at. I know because I've checked. One was in my home town, which I thought was strange I hadn't heard. So phoned the venue. No such concert exists. Another artist there on the advertised date.

25 March 2022
Unprompted review
Rated 1 out of 5 stars

Worst website to check for concerts!

Worst website to check for concerts!

I booked two concert tickets in Paris for a concert of an artist. On their website one could see a picture of that very artist, as well as the venue. I booked and I payed via FNAC.
When I arrived at the concert (at that venue), there was a different artist playing that night and we found out, that Songkick just mixed up these two musicians (they even put up the wrong picture on their website).
I contacted Songkick and FNAC and neither even bothered to reply to my message. I'm mad and super disppointed!

30 January 2022
Unprompted review
Rated 5 out of 5 stars

So much benefit for so little initial effort <3

Thanks to signing up to Song Kick a few years ago, and clicking on my favourite artists, I have been notified of almost all of the concerts I have ended up attending through this time, and all local of the artists tracked. The links to purchase tickets are accurate and reliable. The timing of notifications has allowed me to attend several sold-out shows. Genuinely improved my quality of life.

26 October 2020
Unprompted review
Rated 5 out of 5 stars

love songkick

Songkick always does a great job of tracking my favorite artists and letting me know about upcoming concerts that I don't want to miss.

31 March 2020
Unprompted review
Rated 5 out of 5 stars

what a night!

what a night!! had so much fun and was in my element when mic came on the stage. great atmosphere all round, bodies aching now though lol. x

15 March 2020
Unprompted review
Rated 5 out of 5 stars

I love Songkick

I love Songkick. It is easy to use, well-designed and gives me great recommendations that save me time and energy. It also does a great job interacting with Spotify to recommend new artists I'm not familiar with and generally is very accurate.

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Awsome show

Awsome show, have been wanting to see them for such a long time and it was everything I expected and more, will for sure go see their next show when they come back to Ontario . Love what they are doing to support addiction, I myself have been fighting addiction for years and their music really helped pull me out of some dark places and gave me the hope and strength to move forward.

5 March 2020
Unprompted review

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