While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
PT A Solzaima apresenta produtos a lenha ou pellets, para aquecimento central ou local da sua casa, com soluções a biomassa em perfeito equilíbrio com a natureza.
3750-362, Belazaima do Chão, Portugal
2.5
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solzaima insert Eco Juno 80 cord gasket fell down after 1 use (badly cemented) Same day, i made an appointment for service. 25 days after, still no date for service appointment because they are "VERY BUSY", despite calling them for update
As a result, i purchased a 1000 euros fireplace that does not work during the coldest month of the year. Avoid that company
Bought the first fire from a retailer within weeks the welding had separated. New replacement fire EVENTUALLY installed.
Second fire now only been used for 1 winter has developed a fault. The warning beep sound no longer works.
Reported the defect a month ago, still no repair or replacement.
Would I recommended a Solzaima fire ? NO
Terrible quality, awful customer service in my experience.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
