We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around.. Even though we are in Hawaii packages always arriv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my co... See more
The remote control wasn’t included in my package so I had to buy one. I know the company comes out way ahead when it is the responsibility of the customer to keep receipts but do you have ANY idea how... See more
I had a Samsung DVR that needed replaced. I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.
Company details
About Soltech Security
Information provided by various external sources
We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Contact info
320 Fairfield Rd, 07004, Fairfield
- 1-855-880-3456
- cs@soltechsecurity.com
- www.soltechsecurity.com
I have sent 3 email and not hear back …
I have sent 3 email and not hear back from anybody this company does bad bussniss and doesn't care about the customer I also reported to better bussniss

Reply from Soltech Security
Good camera system from a reliable vendor
This is my second security camera system purchase for installing at my new place of business. Being a small business operator having a good security camera system is essential. These systems are pretty easy to operate and install (I have the Samsung NVR). Also, the vendor Soltech Security has been my "go-to," for purchasing this type of equipment for years. Good customer support as well as reasonable prices for the equipment they sell.
Keep up the good work
Good service, fast delivery, easy to use website. They became my main source of security cameras.
Great company
Great company, outstanding pricing with above and beyond customer service. Will continue to use for my security needs.
Soltech Review
Good product, good price. Fast shipping. Customer service should have a phone number not just an email, then it would get 5 stars, but overall a good experience and would shop again.
Order# 20007216
Great Company Soltech Security
I purchased a home security system from Soltech. I got an excellent price and excellent service. I would highly recommend them for your home security. Order 122004060031
Great Seller!
Great Seller!
Great Experience!
Great Pricing!
Fast Shipping!
What more can you ask for? Overall great company to deal with!
I ordered Samsung cameras on 2 two …
I ordered Samsung cameras on 2 two occasions from Soltech. Their service and the quick shipping they provided was 2nd to none. Most importantly was the price of the cameras. I checked numerous companies and Soltech by far had the best prices. I would recommend Soltech to anyone looking having security needs. Gene
The Samsung system is fantastic
The Samsung system is fantastic. Every part of it works better than advertised. The Soltec support makes it even better.
Thanks
Great product
PRODUCT QUESTION
I wanted to verify that I was ordering the correct item. The person on the
phone pretty much politely answered my question. Just about 4 stars of politeness.
I ordered a home surveillance system …
I ordered a home surveillance system through this company. The experience was great. Ordering was easy. The tracking of my package all the way to getting emails that it had been delivered. And the delivery was fast and I got exactly what I ordered. Thanks
Product was a perfect fit for what I …
Product was a perfect fit for what I needed. The tech people were spot on and gave we a selection of replacement products to chose from. My system is running beautifully now.
Works Great - Good Value
Item described accurately, shipped promptly and worked great.

Reply from Soltech Security
Really?
I am surprised Samsung would not be checking up on your company. I bought two new back up cameras and while they were packed in small boxes, you tossed them in a larger box with no wrapping in the box. One camera got damaged in transit. Lesson learned. Buy someplace else next time. Poor packaging

Reply from Soltech Security
Think they are under different ownership, horrible
Having problems, they wont return calls, I get a completely different type of response when I email. Product not working, ready to call the BBB, seriously, they have been horrible to work with
Excellent service
I email one question got a perfect answer wonder service👍🏽

Reply from Soltech Security
Would have given 5 stars but they are difficult to make telephone contact with,otherwise great service!
Fast same day shipping as advertised! Very satisfied with product. Would have given 5 stars but they forgot to email shipping information. Had to call them and encountered some difficulty getting to a live person otherwise great ,fast friendly service. Would have no problems recommending this company to anyone!

Reply from Soltech Security
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







