SOLO rent a car  Reviews 

Rented car from Malaga airport office.
You call them when you arrive and they arrange to collect you.
Quick to handover car, however, they take money off your card as a deposit (250 euro in my case) with promise to swiftly return following checking vehicle on return.
Car was good and no problems during rental period.
However, on returning the vehicle to the office at the agreed day and time, office was closed!
I called the out of hours number and was advised to leave the car outside with keys through letterbox.
There was no one around to take us back to the airport so had to walk a considerable distance with with heavy cases!
The Following day, I received confirmation that all was OK with car.
I expected the deposit to refunded promptly, however, it took e mails and calling to make this happen.
Finally received after 2 weeks.

DO NOT RENT HERE!

They rented me a car with a weak battery and this resulted in not being able to start my car twice and having to call roadside assistance. They are not open on Sunday nor do they have an emergency nr to call during those days so I had to figure it all out. I did get a replacement car on the monday that they drove from Malaga to Marbella for me so I give them one star for that.

The deposit will be taken out of your account instead of being put on hold. It also takes a very long time to get it back and I even had to ask for it via their Whatsapp. No response.

Make sure you do the following if you do decide to rent here. Wich I do not reccomend.

- Insurance seperate! And the highest coverage.
- Take pictures of the car before you drive away and check also the inside to detail! When looking closely there are so many issues with these cars and they dont show you the report before hand.
- Pay with a credit card where you have additional insurance and can open a case if needed, like AMEX.

I have been renting with AVIS preffered for years for business and have now learned that spending a bit more even when on Holiday is the better option going forward to receive high quality cars and 24hr service.

Stay well clear of this company - I have never experienced such poor service anywhere. We booked through DoYouSpain, paid for extra insurance only to be told at the airport on pick up that we have to put a further deposit of €1,750 down (take it or leave it scenario). If we didn't we'd have been stranded at the airport at 22H00 in the evening. Just to mention, we only got the Solo contract after paying the deposit at Malaga airport car park. The only documentation we had until then was the DoYouSpain voucher/contract. That one does not mention anything about the money being charged. Furthermore this deposit was actually debited from my account (not normal practise anywhere) . This meant that I paid extra bank charges & interest on the amount debited (six week rental period). To top it off it took two weeks to refund the amount debited, various emails requesting refund ignored. When the amount was eventually refunded by bank transfer I was left £97 out of pocket due to exchange rate difference. So in short my money was sitting in Solo's bank account earning them interest - how many more other customers have been tricked by this and how much money is Solo making from this little scam I wonder. In short, save yourself a lot of pain and cash by avoiding any dealings with this company.

Booked a car in Feb. Advised 12 hours before pick up (august) that the car we’d booked was not available. Had to squeeze 6 people and luggage into a much smaller model. We’re told to accept it or cancel. No one at airport when we arrived. Waited 25 minutes. Guy who dropped off would make no effort to communicate. Just kept repeating no speak. Tried to charge us again though we had already paid.

Great communication, great price, great car.

BUT remember they ‘charge’ your card for the deposit ‘not’ a pre-auth like all other car hire companies. It then took 2 months to get the deposit back and had to resort to a chargeback via credit card company. This ruined the whole experience.

As a result of this I wouldn’t use Solo again nor would I recommend them to anyone.

Excellent communication,easy to book the car, you get exactly what you book!The only company who deliver and pick up the car at the desired destination!I mean WOW! Great staff, polite,easy to work with!

Everytime i go to spain i will rent a car from this amazing company !
best regards,
Jean-Paul Uljee

Amazing (english) communication before, during and after the rental. I greatly appreciated the upgrade at no extra charge. I suggest getting the 'all inclusive' package to have a worry free time with the car.
I highly recommend SOLO for their superior service and attention to detail. I will definitely use again on my next opportunity!

Really easy to pick up at the airport .Good communication.Polina is a really good help.
We had a month hire then a week from them and they were very good. Merc had damage on already outside but clean nice car and the Nissan van was ideal for our baggage and 5 people ,clean and brand new!

Very good price, car was in a very good condition, overall service was good as well. Only 1 thing to check upfront - deposit return policy, this was not very clear.

Staff were responsive, friendly and very helpful. Thanks !!!

I very much resent the fact that when booking through an agent, SOLO actually charges the clients’credit card for potential damage (€1750!!) when picking up a vehicle. It takes them weeks to refund the credit card and exchange rate fluctuations can turn out negatively for the client as well. For this reason, I will not ever rent a car through SOLO and advise against it.

When treath the car good and bring it back cleaned.... not pay extra cost Later.... its a good company .. can trust !!! Next time i rent again with this company

Easy and fast! Perfect service!

Very fast service, and hustle free . Recommend

top company everything was well organized and this company is definitely worth repeating

Very friendly personel, always ready to help out when issues arise .

Terrible customer service, avoid at all costs, extra charges in small print. Car not as advertised, dirty and not in good condition. Just avoid if you want good service.

Amazing service !!!!