Solopress Reviews 

I received my order the next day, when expected delivery was 3 days later. Great quality and reasonable prices.

All good, last minute issue with their upscaling service which left us in a bit of a last minute rush but Caitlin dealt with everything really well and was very efficient and reassuring.

Stunning A5 stapled brochure was produced and delivered on time and looked great! My client was most pleased!!

Exceptional Service from Solopress

On behalf of the team at Little Adults Academy and Modelling Agency and Donna Benjamin Photography, I would like to express our sincere gratitude to Dex and the entire team at Solopress for providing an absolutely impeccable service.
We urgently required a special menu order and celebration booklet that was originally needed by Monday. However, thanks to the outstanding efficiency and dedication of the Solopress team, the completed order was delivered to us by 10:50 a.m. on Saturday morning—two days ahead of schedule.
From our very first contact, the level of professionalism was exceptional. The initial proof was produced and sent to us within just two hours, allowing the project to move forward without delay. Throughout the process, the team demonstrated remarkable patience and care, giving us every opportunity to review and amend the proof until we were completely satisfied with the final product.
Every member of staff we spoke with was polite, friendly, knowledgeable, and genuinely helpful. They answered all of our questions with confidence and expertise, offering valuable guidance on sizing options, paper weights, and the most suitable paper stock for our project. Their recommendations proved invaluable and demonstrated their extensive knowledge of the printing industry.
Nothing was too much trouble, and it was clear that customer satisfaction was their priority from start to finish. The quality of the finished product and the speed of delivery exceeded our expectations.
We would highly recommend Solopress to anyone seeking a reliable, professional, and customer-focused printing service.
Thank you once again to Dex and the entire Solopress team for a fantastic job and for going above and beyond to ensure our project was a success.

Donna (Company Director)

Donna Benjamin Photography

Little Adults Academy and Modelling Agency
Diamond Inspired Youth Workshops

Good job produced however boxes arrived in a poor state that required me to repack and label them

Really helpful service. I have used Solopress for a long time and the quality is great. Had an issue this time and Molly really helped get it sorted and stayed in touch with me until it was all resolved - thanks!

I have been relying increasingly on Solopress in recent months, not only for their competitive prices, but also for their service - having Katie as my account manager is a real boon, and makes me and my business feel valued.

Deborah is our account manager and she is a superstar! Great service!

Hannah C was very helpful with a problem with my order and guided me through easily, resolving the issue. Thank you

Communicative, speedy service, with a quick turnaround that was flexible on rate for a repeat customer. Have been a satisfied customer of Solopress for over a year, and will continue to use them for the foreseeable future. Katie Duke's customer service was excellent!

Professional and supportive guidance from Naomi, who talked me through the process of printing an 8-page document.

I've had excellent support and service over the years from Solopress and wouldn't hesitate to recommend them. On this occasion, Katie was outstanding and incredibly helpful when I had a rush job and got in muddle with the order. It's these personal interventions that make Solopress a company I want to deal with.

I had a slight issue with the printing but when I contacted customer support the experience changed, Jess was amazing, her responses were extremely fast helpful and straight to the point. I wouldn`t be able to find an improvement for her.

Disappointed with what should be a straightforward job.

I ordered 200 A6 flyers for my small business launch. I used Solopress's own Illustrator template and followed their guide to the letter. The artwork was set up correctly — A6 with a standard 3mm bleed all round, exactly as instructed.

The flyers arrived with the bleed visible on every single one. 200 flyers, printed incorrectly. When I raised it, Solopress acknowledged the mistake was theirs — their team hadn't recognised the bleed and wrongly assumed there was none, something they could apparently have fixed before going to print but didn't.

Printing is literally what they do. Bleed and trim boxes are day-one basics in this industry. The fact that a customer following their own guide can still end up with a defective print run — without any pre-press check or warning — is a serious quality failure.

They offered a reprint, which I appreciate, but I need these flyers next week. A reprint doesn't undo the wasted time, the missed opportunity, or the 200 incorrect flyers. I've asked for a refund instead.

I chose Solopress specifically for their reputation. On this occasion they didn't live up to it.

I had an order for some banners, of which there was a query on the artwork that I didn't see straight away. When I got in touch and we sorted the issue we had missed the original shipping date. Sinead worked tirelessly on my behalf to ensure they shipped ahead of standard time and upgraded to an AM delivery to ensure the banners arrived on time for the event they were needed.
Excellent customer service.

I have had a terrible time with Solopress. Twice. The first time I requested a proof copy. It took them at least a week to get back to me just to confirm the order of the proof copy. Every time they apologised and nothing changed. Eventually, they shipped the proof copy and it was due to arrive on a Wednesday. Then they pushed back the delivery by a couple of days at a time, until ultimately it arrived the following Tuesday. By that Friday, I decided to place a larger order as we were happy with the print quality. I contacted them saying that we had received the proof copy very late but we needed to print 50 copies for the following Wednesday. Could they quickly process our order for delivery by the following Wednesday. Again, a very nice email response from Hannah Webb, stating that she would look into it and get back to me. Towards the end of the day on Monday, as I hadn't heard anything I wrote again. Again, a lovely email response apologising and saying she would look into it. By Tuesday morning we had the quote finalised. They promised they could deliver by Friday. By the time they had sent me the payment link, the delivery had moved to Saturday as their own slowness in sending me the payment request had made them miss their own deadline. And apparently there was nothing they could do. They could deliver on Saturday for double the price though. I asked if they could deliver on Saturday for the original delivery price, they said yes and the payment was finalised. After checking their system yesterday, one day before shipping was due, I see that they schedule delivery for 5 full days AFTER the agreed Saturday delivery date. I questioned it with them first thing this morning. All very nice and very apologetic. But there's nothing they can do. So I placed an urgent order with them on Friday, their nice and apologetic emails kept me at bay for an entire week and now the full order will not be received in time for the purpose for which it was ordered. It is so incredibly frustrating that there is no accountability for this type of behaviour. This has cost my business a lot of time and lost opportunities.

In terms of print quality, I cannot fault them. I can only warn other users that if you decide to use Solopress, leave yourself a lot of margin to receive your order, you need to order well in advance and calculate at least 1 week delay compared to what they originally tell you.

Unfortunately immediately after writing the below review I asked to confirm my booked delivery date and was advised that it would then be 2 days later... Had to cancel order as was date critical hence the request. Refunded but advised can take up to 5 days. Sadly this is the second refund in the last 2 months. A shame.
Excellent online service and customer service when n/ if needed. Dayla Winston very helpful today following approval request.
Had one issue recently but that was resolved quickly and helpfully. :)

I always call Ria with my order and she's always very helpful and relaible.

Hannah C and the artwork team were very helpful; they remade my design to be a specific format required for printing - thank you!