Solmer LTD Reviews 

118
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the exceptionally fast delivery service, often receiving their items much sooner than expected. Many people also highlight the excellent quality of the products, noting that items are well-made, accurately described, and fit perfectly. The overall service, including communication and packaging, is consistently praised for being efficient and reliable. However, some customers also noted significant issues with orders not being received after payment. These reviewers frequently reported a complete lack of communication or updates regarding their missing purchases, with attempts to contact the company often proving unsuccessful.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality of items, with many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about order, with many praising the speed and efficiency of the ordering... See more

Quality

Customers consistently note positive experiences with quality, often describing items as well-made, robust,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and unbeatable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You really couldn't deal with a better company 😉 I needed a special size 'inner bin' for my kitchen under worktop pull out bins. I ordered it on Friday night at 10:30 pm, the item was picked and pa... See more

Rated 5 out of 5 stars

Solmer had the right size drawer runners that I wanted and description and sizes on website meant I bought the correct ones first time. Very pleased with product. Look well made and easy to fit... my... See more

Rated 5 out of 5 stars

I found the item that I needed online and after doing a like for like search concluded that this company offered the best value by far, nearly 50 percent cheaper than some of its competitors. The ser... See more

Rated 5 out of 5 stars

Havnt used the product yet but the connecting bolts delivered swiftly and in good condition. Looks like a solid bit of kit as well.


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(118)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Can’t rate Solmer Ltd enough I ordered on the 2nd Feb and received on the 4th Feb that is excellent Service since I live in the Northeast Scotland. Product was perfect and very well packaged. Thank you.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to a gentleman from Solmer

Spoke to a gentleman from Solmer. Explained what I needed I.e. soft close add on damper. Confirmed they were in stock. Went on website, ordered, paid and delivered within 3 - 5 working days as advertised. All very easy

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Good service

This was the only place I could find the Blum Hinge horizontal mounting plate to match the ones in my kitchen cupboards.
Service was quick for such a small piece of ironmongery and the price was very good.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor design and quality

Standard kitchen drawer attachment arrived fine, but for the price: incredibly fragile, not standard size, and not fit for purpose. No instructions either... But did include a QR code for feedback!!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

NOT the fake sweatshirt company

Hey guys, this is not the sweatshirt company you're looking for. This one is called "Solmer LTD"- not the "Solmere" fake store you bought the hoodies from. My grandma is also a victim, but you're leaving reviews for the wrong business. The one that ripped you off closed their Shopify store and is gone; they were never a real company. Contact whatever bank you made payment with and report the fraud. Best of luck!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 sweatshirts from them

Ordered 3 sweatshirts from them. Never received anything and get no response from emails. Don't buy anything from them. It's a scam

19 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

DO NOT order from Solmere!

DO NOT order from Solmere!! This is a scam company. They will take your order and payment and you never receive anything. You have no way to contact them BUT they get your cash!!!

14 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

yes ordered 3 hoodies Nov

yes ordered 3 hoodies Nov. 6th recvied nothing have tired lots to contact NOTHING . VERY DISAPOINTED the email they give to contact DOESN;T work.

6 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

I ordered two hoodies on October 24

I ordered two hoodies on October 24, 2025. I have not yet received them. I have contacted several times. And have not heard back from this company.The merchandise was already paid for. I am very disappointed in this company E Gonzalez.

17 October 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

Never received my order just took my…

Never received my order just took my money. Do not buy from this company. Scam

4 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that. Please contact us by phone at 01708 75 11 72 or by email info@solmer.co.uk and we'll resolve this issue as soon as possible.

Rated 1 out of 5 stars

I ordered never received

I ordered one of the sweatshirts on October 23rd. I recieved a conformation , on my purchase. Since I have not received any information such as updates or delivery date. I wrote three times NO REPLY. I am very disappointed. I will never order or recommend.

23 October 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but we do not sell sweatshirts. You probably left feedback for us by mistake.

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