Delivered on time with a very helpful driver. The order process was transparent and I was kept informed about the order/ delivery status by email. The goods (worktops) are as described and in perfect... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The transaction from start to finish was first class. Communication was great. The actual product is great. Price point unbeatable and choice is vast. The delivery service was on time quick and v... See more
Company replied
Best quality I could find for the money by a mile. Delivery was fast and Dom the driver helped me into the hall, no steps luckily. All edges were intact and they were dead straight also making fitting... See more
Company replied
Took a gamble buying this as I couldn't find any photos of it in a kitchen...and I love it! Excellent price, delivery was on time, driver very pleasant. Can't wait for it to be fitted! Would use this... See more
Company replied
Company details
- Kitchen Supply Store
- also in
- Building Materials Supplier
- Countertop Store
- Do-it-Yourself Shop
- Kitchen Furniture Store
- Kitchen Remodeler
Written by the company
Solid surface kitchens direct (SSKD) specialise in supplying worktops and kitchens direct to your door at some of the best prices online. We constantly search the market for the best prices and new products to add to our store. We keep our costs as low as possible in order to offer you the best deals at the lowest prices available on the Internet today. You can browse and purchase a whole range of kitchen worktops, kitchen accessories, from replacement doors, laminate kitchen worktops in many designs, colours and styles or maybe choose the amazing look and feel of Solid Surfaces with their non porous surfaces, germs can't penetrate. These work surfaces can enhance and bring beauty to any kitchen. All products we feature are from market leaders, backed by full manufacturer warranty.
Contact info
The Stanish Centre. 2 - 4 Cross Street Standish, WN6 0HQ, Wigan, United Kingdom
- 01257 446149 (option 1)
- info@solidsurfacekitchens.co.uk
- www.solidsurfacekitchens.co.uk
4.6
Excellent
987 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great worktops
Great worktops. Bought quite a lot lately. Can’t fault the service easy quick and reliable.
30 November 2024
A pleasure to deal with.
A absolute pleasure to deal with, the staff are helpful and they are more than happy to request samples from their suppliers to be sent out enabling me to guage the colour and design, they also worked around my delivery needs at the point of ordering my worktop.
26 November 2024
Very good customer service
Had to amend an order 1 day prior to delivery date, customer services managed to amend the items and have a new delivery arranged just 2 days later, very good customer service.
26 November 2024
Brilliant company ordered work tops…
Brilliant company ordered work tops there delivery team excellent friendly and best of all no damaged worktops would definitely order from this company again excellent
26 November 2024
Excellent high quality product at the…
Excellent high quality product at the best price on the internet. Great communication from purchase to delivery. I would definitely recommend SSKD.
13 November 2024
Amazing service
Amazing service! They gave us information every step of the way, and the delivery time was exact to the minute.
6 November 2024
Website easy to navigate
Website easy to navigate. Plenty of choice of products at good prices. Ordering and payment easy. I was kept in formed of progress each step of the way from ordering right through to day and time of delivery. Would order from again and definitely recommend.
6 November 2024
Purchase of kitchen worktops
Very happy with laminate worktops that were delivered in a timely fashion with no issues.
1 November 2024
They delivered my worktops on the day…
They delivered my worktops on the day they said they would and top quality worktops too, will use this company again.
Thank you
31 October 2024
Very quick delivery but it was for my…
Very quick delivery but it was for my mam who is an elderly woman and was expected to help carry work benches as all of us were at work and couldn't help should have 2 delivery drivers
16 October 2024
Reply from Solid Surface Kitchens Direct (SSKD)
Firstly we would like to thank our customer for their review.
We did make it very clear that assistance was required with these items from outset. An automatic e-mail is sent immediately after a purchase followed by a further email advising that an able bodied person or persons are required to assist with unloading on the delivery day. We use third party distributors on behalf of the manufacturer, some items do require assistance. Unfortunately we can only ask that our emails are read. We also say that if there is a problem we ask our customers to contact use for further advice. According to our records no contact has been made to us regarding delivery prior to this review.
We do however apologise that our customer was not happy with our delivery service
SSKD Team
Great price and fast delivery
16 October 2024
Very happy with their service
Very happy with their service. They kept me updated and delivered my kitchen worktop on the day I had requested.
8 October 2024
Fast delivery with excellent communication. From placing the order to alterations needed customer services was excellent. Nothing was to much trouble and that's what you want!
Fast delivery with excellent communication from start to finish. Customer service was very helpful and changed delivery details for me when asked. Being able to speak directly to a member of staff that knows what you are needing is key. This company has a system in place that works and gives you the information you need to check your order with time to make alterations to materials or alterations to the delivery address. As asked the delivery driver contacted me 30 minutes before expected time of arrival. This gave me time to get to the job, the delivery lads helped carry the worktops to a location I needed them. Thanks lads! Will be using you again!
8 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.