We have used to this company for around…
We have used to this company for around 20 years both in our previous home and our current one. Last time they measured the windows incorrectly but as my Husband and I said anyone can make a mistake and they did correct the problem. This time it was dire. I phoned to make an appointment I was told it would be Monday then changed to today, I explained we were decorating but would work around them. Yesterday I got a phone call asking to change the appointment time to measure up by Julie to 11-12. I agreed. When no one came I phoned the shop and asked what was happening. I was told he was with me, she then quoted a different address from mine. She stated she would phone him and call me back. 15 minutes later I phoned her and was told she had no idea where he was or how long he would be. I told her to cancel we would go somewhere else. She then said "I've got to go the other phones going and I'm flying solo". She put the phone down, no goodbye. Later a man from Solar shade Blinds arrived. I explained what had happened and he said he knew nothing about it. I told him we will use a different company from now on. Great way to treat loyal customers! Thank you, Alison








