Codes.Download Reviews 57

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

The support was really kind and helpful, especially as I had a duplicate key for windows 10 at first, I wasn't expecting it to work but it did, Thanks!

Rated 5 out of 5 stars

My old computer basically died, leaving me desperate to get an Office Licence as quickly as possible for the (rather old-fashioned) computer my Department gave me. I was lucky enough to note that Soft... See more

Rated 5 out of 5 stars

Highly recommended software provider! I came across them initially on Amazon and although I was a bit sceptical in the first place, the customer experience turned out to be excellent. I bought a licen... See more

Rated 5 out of 5 stars

I ordered this Microsoft Office from Amazon. I expected it to come in the form of a CD to download. In fact, having queried this, I received a phone call - from England! - explaining that I would simp... See more

Company details

  1. Software Company

Information provided by various external sources

Delivering the software you need with the license to start in minutes. Codes.Download is a British owned, Globally operated 24h software e-commerce retailer. Operating as a trusted brand under the umbrella of Codes Commerce brands in the digital space. Our uniqueness lies not in our curated offerings nor our discounted prices but in our support and service, centric to our customers' satisfaction. With a well-stocked store, our products are sourced directly from authorised resellers for many headlining publishers (Microsoft, Kaspersky, Adobe, Parallels to name a few). Merging choice with our tailored "immediate" download technology, you have the selection, security, savings and support to make software purchasing swift and dilemma free!


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Rated 5 out of 5 stars

Fantastic Customer Service

Initially, I had thought I would regret buying a key from here... But I couldn't have been more wrong.

I bought my Windows 10 Pro key a good few months before I had built my computer, and when I went to install Windows everything ran smoothly.
I was able to activate Windows perfectly, but two days later I received a notification from my computer saying my Windows wasn't activated.

'Strange', I thought. I contacted Microsoft about the problem and they informed me that the key I had used was sent back to Microsoft.

So then I contacted the seller, these guys. They assured me this was the first time they've had this problem. After sending over a screenshot of my error and the key I was using, they were quick to supply me with a new key. They had me back up and running fine with very little hassle.

I'm very happy to have worked with Software Bear and I have to say that their customer service is brilliant.

Thanks guys!

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Professional

I deal with software and operating systems a fail bit and was pleasantly surprised by the professional attitude of this company. My query was answered quickly and the solution offered, enabling my customer to receive the service that they were expecting from me!

10 April 2018
Unprompted review
Rated 5 out of 5 stars

Value for money;trustful!

Excellent fast service.Got an email with product key along with instructions.The key didn't work immediately.I emailed the seller for help(Harry from Software Bear)and received excellent effective customer service!Product still works without problems and certified genuine!Excellent purchase;highly recommend Software Bear!

3 April 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Prompt, efficient and friendly service. Have used this provider more than once and would happily do so in future.

2 April 2018
Unprompted review
Rated 5 out of 5 stars

Received my order very quickly

Received my order very quickly. The product worked initially, I then had some issues with Microsoft, but SoftwareBear were very quick with their response and sorted all my problems within 12 hours. Will 100% be using again and would recommend!

30 March 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended software provider

Highly recommended software provider! I came across them initially on Amazon and although I was a bit sceptical in the first place, the customer experience turned out to be excellent. I bought a license for windows 7 pro and although the first key provided couldn't be verified by MS, Harry readily provided me with a fresh one which worked out very well. The service was very personalized, you really cannot ask for more from a software provider! I will come back anytime I need some new piece of software.

27 March 2018
Unprompted review
Rated 5 out of 5 stars

Good service and friendly team!

I've recently bought a key with Software Bear and I've had no issues! Quick to reply to queries and will go above and beyond to help their customers. The key arrived via email within 24 hours and help is offered if there are any hiccups with software.

25 March 2018
Unprompted review
Rated 5 out of 5 stars

From sceptic to supporter

I was wary at what was my first attempt to buy software from other than the maker, but this experience worked out perfect. Everything went as they said it should, and I am very happy with the product.

24 March 2018
Unprompted review
Rated 5 out of 5 stars

Recommended

Excellent experience, staff prepared and available a problem solved during the installation and activation of the software. I am very satisfied.
recommended

24 March 2018
Unprompted review

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