SoClean Reviews 17,085

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

My experience with SoClean has been fully satisfying. Their products are super easy to set up, use, and order/replace parts as they wear out. I strongly recommend to any one who has been medically a... See more

Rated 5 out of 5 stars

SoClean has truly reduced the morning ritual and stress of cleaning/sanitizing my CPAP equipment. I am thrilled with my new device and the manner in which it sanitizes, as well as the convenience it... See more

Rated 5 out of 5 stars

Having had sleep apnea for over 10 years, the use of my CPAP machine is a must, to have a better quality of life. Manually cleaning the CPAP was cumbesome, and time consuming, along with allowing eno... See more

Rated 1 out of 5 stars

Hinge broke, no replacement parts. Piece of trash. buy another one, $700.00. Plus none available to buy. You get to be added to a reservation list. What kind of outfit you running here?

Company details

  1. Home Services

Information provided by various external sources

The fast and easy way to clean your sleep equipment. Use of the Soclean requires no disassembly and no water to clean your equipment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

17K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my SoClean

I love my SoClean. It is super easy to assemble and use. My bundle came with everything I needed to keep my CPAP clean and tidy. I highly recommend it for anyone who has a CPAP.

28 April 2021
Rated 5 out of 5 stars

Your ordering process is so easy if you…Great Customer Service

Your ordering process is so easy if you know what you want. As the saying goes, 'easy peazy'!

In the past I have ordered products from SoClean and had lots of questions. The person who took the order was more than just courteous but very helpful in getting.me the information I needed so that I was confident I was making a correct and an informed decision.. Great job!

28 April 2021
Rated 5 out of 5 stars

Best Equipment Ever

SoClean has truly reduced the morning ritual and stress of cleaning/sanitizing my CPAP equipment.
I am thrilled with my new device and the manner in which it sanitizes, as well as the convenience it affords and the option of when I choose to use my SoClean (manually or selected time). My husband said, “this machine is, by far, the best piece of equipment we have purchased in a long, long time.” Thank you SoClean!!

28 April 2021
Rated 1 out of 5 stars

SoClean 2 fails customers on service and relationship

I got my SoClean 2 equipment on April 17th; I read the instructions; I called the company customer service number the next week and was immediately told my call was number 187 in the queue - I held to talk for over 45 minutes then hung up the phone in frustration. I e-mailed the info account of the company and gave them my opinion about how sorry their service was - I returned the equipment on Monday, April 26th, at my expense via UPS, under the 30-day free trial option of the company. I will never do business with these people again and I will never recommend them to others - ever.

28 April 2021
SoClean logo

Reply from SoClean

Good Day Carl,

Our apologies for the delayed response. It appears that you have been helped with this.

We hope that you're satisfied with the support you received and that we were able to resolve the issue. If you have additional questions or need further assistance, please contact customer care at 866-501-3705. They are available Monday through Friday, from 8:30 am to 6:30 pm EST (excluding holidays), and would be more than happy to assist you.

Kind regards,

Devin L.
SoClean Customer Care

Rated 5 out of 5 stars

Long time user.

I recently got my new filters for my SoClean, Of course, I have to say that SoClean is a godsend for those of us the have to use CPAPs every night. It really makes keeping everything clean and safe very very simple.

28 April 2021
Rated 5 out of 5 stars

I always receive an email when your…

I always receive an email when your sales are on!!! That helps me remember to get my filters. I ordered on line - received and order acceptance - and then when the order ships with tracking information. All of that occurred in two days!!!! Excellent service!! Excellent products!!.

28 April 2021

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