My experience with SoClean has been fully satisfying. Their products are super easy to set up, use, and order/replace parts as they wear out. I strongly recommend to any one who has been medically a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SoClean has truly reduced the morning ritual and stress of cleaning/sanitizing my CPAP equipment. I am thrilled with my new device and the manner in which it sanitizes, as well as the convenience it... See more
Having had sleep apnea for over 10 years, the use of my CPAP machine is a must, to have a better quality of life. Manually cleaning the CPAP was cumbesome, and time consuming, along with allowing eno... See more
Hinge broke, no replacement parts. Piece of trash. buy another one, $700.00. Plus none available to buy. You get to be added to a reservation list. What kind of outfit you running here?
Company details
Information provided by various external sources
The fast and easy way to clean your sleep equipment. Use of the Soclean requires no disassembly and no water to clean your equipment.
Contact info
12 Vose Farm Road, 03458, Peterborough, United States
- (866) 501 3705
- info@soclean.com
- www.soclean.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
all i can say is it works great
all i can say is it works great, i tried some others but i much prefer soclean!!
I love my so clean
I love my so clean, and ordering my filters is so easy, the price is great and my items come so quickly, plus the remind me should I forget. they have deals to. I get my items faster from them than amazon.
We have ordered these masks twice…Best Mask overall.
We have ordered these masks twice because we like the comfortable fit, soft lining and three layers of protection.
Very happy!
I am very pleased with this product. It does a great job cleaning and, while there is a slight ozone smell, it's not enough to be bothersome. I feel so much better knowing my equipment is being thoroughly sanitized each day.
I received a reminder to change the…
I received a reminder to change the filter in my SoClean, with a coupon for a 10% discount if I ordered online. The website store didn't offer 'stand alone' filters, I had to purchase a 'filter kit.' When the kits arrived they were THE WRONG SIZE FILTER with nothing else inside the boxes. I was charged full price (no discount.) Today I spent 1 hr. waiting on the line to speak to a 'costumer account representative'. I had to hang up before anyone answered. I started this process with the best of expectations, I am an angry and dissatisfied costumer now. Given that today is Friday, I will have to wait until Monday to start all over again. I will relate my experience to my social media network if I don't get excellent costumer service.
live it easy to useand very quiet
It been two weeks andI still have not…
It been two weeks andI still have not received my order
I received exactly what I needed in…
I received exactly what I needed in timely fashion and was able to take advantage of a discount coupon I had received from SoClean. Love my SoClean!
Terrible - failed 2nd night - trying to return
I got the unit and set it up as instructed. First night was ok. Second night a loud gurgling noise woke me up. Turns out the SoClean tube into my CPAP was sucking the water and leaking out of the connector all over my wood-topped end table. It was everywhere and the noise was caused from it trying to suck the last water out. I shut it down, cleaned it up, filled the humidifier reservoir and tried it again. A few hours later it did it again! water was everywhere, including all over my wood floor and all over the CPAP machine. I'm lucky it didn't leak into the CPAP unit as I now see so many others have experienced, causing the CPAP motors to go out etc. I emailed them twice and no response! I am literally on hold for 45 minutes and counting, waiting to talk to customer service. I need my money back for this faulty product. Appears many others online had this same issue. Do not buy this product - evidently it also can void your CPAP warranty too. wow.
Ordering on line was easy
Ordering on line was easy; I was able to order the part that was needed, and it came in a timely manner.
Very expensive for something that…
Very expensive for something that doesn't last that long .
Great service!
It was very easy to reorder the filter…
It was very easy to reorder the filter kit.
Thank you
I luv my so clean
I luv my so clean. It’s hard to wash and dry tubing daily. I just put in case. Fill water tank and so clean does the rest
SoPleased with SoClean
SoClean has been one of my best purchases. It is a must have if you have a
C-pap device. Exceptional product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








