Sockologie Reviews 

258
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, explaining that the custom designs and vibrant pictures exceed expectations. Many people highlight that these fun items make wonderful gifts that bring joy to family and friends. Buyers also appreciate the comfortable fit and durable materials that hold up well over time. However, some customers also noted issues regarding delivery delays and missing packages. A few individuals experienced frustrating shipping times, with some orders arriving later than expected during the holidays. Additionally, a small number of buyers reported receiving items that did not match their original requests.

What people talk about most

Product

Customers had positive experiences with product, noting they are cute, comfortable, and made with awesome... See more

Quality

Clients share positive opinions on quality, highlighting top-tier products, vibrant colors, and durable... See more

Delivery service

Users describe mixed interactions with delivery service, highlighting contrasting experiences among buyers.... See more

Order

Consumers express mixed feelings regarding their order experiences. Some reviewers report successful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Sockologie is amazingly helpful and talented. First, they were able and willing to go back and find an old order from last year for me with the images I used and replicated that order. S... See more

Rated 5 out of 5 stars

Something happened with my initial delivery and i never received it . But The customer service rep who helped me was so kind and respectful. She was able to reissue my package and it arrived.

Rated 5 out of 5 stars

My Mother made dresses that match her socks, so she looks good head to toe. She like her socks to cover her legs as well as her toes this product does both quite well. Her socks have been washed sever... See more

Rated 5 out of 5 stars

The process from design to purchase was very intuitive and easy to follow. The products were delivered in a timely manner, and were a big hit with our employees.


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Information provided by various external sources

Shop over 1500 styles of cool, funny or plain crazy socks that'll be sure to brighten up your day. Shipping and returns are free within the United States.


Contact info

3.9

Great

TrustScore 4 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(258)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive customer service

I did not receive my socks although tracking number said they were delivered. Lili responded quickly to my inquiry 1 week before Christmas by expediting the socks in stock and refunding me for the ones that were no longer available. I even added a pair. Great customer service.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Definitely Recommend!!!

The variety of socks was impressive and when I had questions about my order, they were super helpful and friendly! Will be coming back to order more :)

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Like a thief in the night...

Garbage company with dishonest and fraudulent practices. Contact me to join a class action lawsuit.

29 November 2023
Unprompted review
Sockologie logo

Reply from Sockologie

We cannot find any order with the email you provided. Are you sure you ordered from us? If this is an Amazon order, then please note that if you opted on Amazon to turn off direct buyer seller communication, then you cannot receive our emails. In this case, all customer service queries are handled by Amazon, not us - our hands are tied. You can email us directly on our website at info@sockologie.com for further assistance.

Rated 1 out of 5 stars

I placed an order with them and the…

I placed an order with them and the items were not delivered. They said that USPS said they could not deliver the package because of an address error or something. I checked the address multiple times and have had thing shipped to that exact address in the past. I asked for a refund and they told me once the items had made it back to the warehouse they would give me a refund. The order was placed in December. I still do not have a refund and the time has been lost. I’ve also sent 4 emails and they have all been ignored.

28 December 2022
Unprompted review
Rated 1 out of 5 stars

I order a pair of black hummingbird…

I order a pair of black hummingbird socks for ladies about 2 months ago. They were adorable, however after 2 or 3 wears a hole on the toe area appeared and eventually one also on the heel area. I texted CS and stated what had happened. Lili texted me and asked if I would like a replacement. I texted her back and said that would be very thoughtful - to date, I have not received a response or a pair of the socks. Please don’t say you will do something and not back it up - that is not good business practice. Thank you!

16 January 2023
Unprompted review
Rated 1 out of 5 stars

Way too small

Way too small, I wear a women's 9 and this were socks fit for a child, I do not not recommend this brand

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke. I tried all day yesterday January 19th to get a hold of someone on there chat option and got nothing. Emailed and got nothing. Ordered socks and paid for 3 day shipping to have them by January 21 (order was placed January 15th) USPS app shows the socks will not be arriving until Saturday January 22. Do yourself a favor and save yourself the headache and find another company to order socks from.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

This is THE place to buy socks!

I bought these socks as a gift so I can’t speak to the socks themselves. But I can say that sockologie is a great store. There is a huge variety and I was able to find exactly the very specific thing i was looking for. The price was reasonable and shipping was fast. Overall a great shopping experience.

8 December 2021
Rated 5 out of 5 stars

Soft and comfy socks

Soft and comfy socks. I love them! People should buy from here if they want something comfortable for every day. "Socks" on them if they won't. Love it!

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Happie with Sockologie

I did a simple Google search for socks and came across Sockologie. It is always a bit of a risk to purchase from an unknown company, but I took the chance and I am glad I did! Ordering was easy. The socks arrived timely and I received what I had ordered. They kept me updated with emails. They sent a very nice "Thank you for being a customer email."
All of the socks I ordered will be gifts for others. One pair has guinea pigs on them. They are adorable! The photos on the website are reflective of what you receive, if not better (the actual product is better). In total, I ordered six pairs - 5 women's, 1 men's. They appear to be well made in terms of the designs and the material.
After receiving my order, I had an email interaction with someone from the company and she was extremely pleasant. (This was not based on any problems.)
This review is independent and not compensated in any way. I like to support new businesses and help other buyers feel confident.
I highly recommend Sockologie!

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Sock it to me

Ordered socks for a friend’s bday. He loved all the fun whimsical socks I got him. They arrived promptly and nicely packaged. Will definitely order from sockology again.

1 September 2021
Rated 3 out of 5 stars

product not good

product not good, bought as leaving gift and the personalisation is a nice touch

18 August 2021
Unprompted review
Sockologie logo

Reply from Sockologie

Hi,

Are you sure you have the right company? We cannot find an order from you and we do not offer custom products with personalization

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