Polar Automotive Ltd. Reviews 1,101

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the quality and effectiveness of items like snow chains. Many people appreciate the fast and efficient delivery service, with products often arriving sooner than expected. The service provided is frequently described as outstanding, with staff members being particularly helpful, knowledgeable, and professional. Consumers are also very satisfied with the overall quality of the products and the exceptional customer service, noting the staff's willingness to go the extra mile to ensure customer satisfaction. Reviewers often mention the ease of installation and the practical design of the products.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the snow chains for their ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the exceptional and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent and top-quality snow... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang the company and the sales guy was amazing, he walked me through all of the options, he then helped me put everything into the basket. But at that point we’d missed the 16:00 cut off and he said... See more

Company replied

Rated 5 out of 5 stars

They know their stuff and are incredibly helpful. Our requirement was a tricky one as we needed chains for a rental car and only had the model confirmed 3 days before Christmas and we were driving in... See more

Company replied

Rated 5 out of 5 stars

I bought snow chains from them, for a BMW X5. This car has limited clearance, and the official BMW owner's manual recommends not to fit any chain... which would be illegal depending on where you dr... See more

Company replied

Rated 5 out of 5 stars

Ordered from the tyre size only and chains fitted perfectly. So simple. Good you tube video demonstrating fitting. Chains arrived the next day from ordering even after selecting standard delivery.... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

snowchains.com is the UK's leading snowchain supplier. We stock snow chains and winter driving accessories for all types of cars, 4x4 & commercial vehicles. Expert, knowledgeable staff can talk you through the different options and we offer nationwide, next day delivery. We have a showroom in Tonbridge, Kent


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent pre-sales service and quick delivery

Excellent pre-sales service with my query dealt with very quickly, including an email to Italy for the correct information. Really quick delivery, ordered after lunch and received around lunch time the next day. Thank you Polar Automotive

28 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Stephen, Thank you so much for your review. I am so pleased we were able to help you and that you received the chains so speedily. Best wishes, The Polar Team

Rated 5 out of 5 stars

Very pleased

Ease of ordering and next day delivery were excellent

28 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Ian, Thank you very much for taking the time to leave us a review. I'm really pleased you found our website straightforward to use and that the chains were delivered speedily. Best wishes from the Polar Team

Rated 5 out of 5 stars

Good service and quick delivery

Good service and quick delivery. Competitive pricing.

24 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Andrew, Thank you very much for taking the time to leave us a review. I'm really pleased you found us efficient and well priced - thanks for the feedback!

Rated 5 out of 5 stars

Excellent

Good price. Quick service

17 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thank you very much for taking the time to leave us a review. We're really grateful for the feedback and are pleased you were happy with both our service and price :)

Rated 5 out of 5 stars

🤞🏼this winter

Arrived in 2 days of ordering.

17 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Andrew, Thank you so much for leaving us a review, we love getting feedback! Best wishes from The Polar Team

Rated 4 out of 5 stars

Snow Chains

Great speedy delivery. Easy to understand

17 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Many thanks for taking the time to give us a review, I'm so pleased you found us quick and easy to deal with. Best wishes from The Polar Team

Rated 5 out of 5 stars

Very good website took the guess work…

Very good website took the guess work out of ordering the correct chains.
Good price and very fast delivery many thanks.

17 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Malcolm. Thank you very much for leaving us a review, we really appreciate the feedback. It's good to hear the website worked well for you - we know chains can seem a bit bewildering if you're not used to using them, so we try and make the website as straight forward as possible. Thanks very much for getting in touch. Best wishes, The Polar Team

Rated 5 out of 5 stars

Great service

Great service, super quick delivery!

17 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alessandra, Thank you so much for taking the time to leave us a review, I'm so pleased you were happy with our service. Best wishes from The Polar Team

Rated 5 out of 5 stars

Excellent service

7 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Gordon, Thank you so much for taking the time to leave us a review, we really appreciate the feedback. Best wishes from The Polar Team

Rated 5 out of 5 stars

Perfect and fast delivery

Perfect and fast delivery. Excellent quality snow chains.

12 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alan, Thank you so much for taking the time to leave us a review. I'm so pleased you are happy with both the product and service :) Best wishes for The Polar Team

Rated 5 out of 5 stars

Great company

Good price, fast delivery

4 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Thank you so much for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service from the Sales Line. Chains turned up within couple of days. BRILLIANT!!

3 November 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Steve, Thank you so much for your great review. I'm really pleased we were able to help you and that the chains were delivered speedily :)

Rated 5 out of 5 stars

Fast delivery👍

27 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Michael, Thank you so much for taking the time to leave us a review, we really appreciate the feedback. Best wishes The Polar Team

Rated 5 out of 5 stars

Expensive, however worth the investment!

Expensive, however worth it, great quality and customer service!

30 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Paul, Thank you very much for taking the time to leave us a review, we appreciate the feedback. I'm glad you were happy with the quality of the product and service we gave you, but am sorry you feel they were expensive. I've had a look at your order and see you've bought some fairly specialist chains for a van with limited clearance. These are an expensive item, designed for heavy vehicles with little or no clearance behind the wheel. If you don't have this issue then please contact us and we can exchange your order for a less expensive chain. Many thanks, The Polar Team

Rated 5 out of 5 stars

Quick delivery and good advice given…

Quick delivery and good advice given via email
I haven’t used the chain yet

29 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Akram, Thank you so much for taking the time to leave us a review. I'm so pleased we were able to give you the advice you needed and that the delivery was speedy. Best wishes from the Polar Team

Rated 5 out of 5 stars

Helpful & knowledgeable staff

Helpful & knowledgeable staff. Quick delivery.

29 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thanks so much for taking the time to leave us a review. I'm so pleased we were able to help you and that the delivery was speedy. Best wishes from the Polar Team

Rated 5 out of 5 stars

Received OK

Received OK but the two chains were tangled in the package and took some sorting out. Fitting was easier than expected but not looking forward to doing it in a blizzard. Cannot yet comment on effectiveness.

27 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi Alan, Thanks very much for taking the time to leave a review, we appreciate your feedback. I'm sorry you found your chains were tangled - this does occasionally happen and we are in the process of producing a video with simple steps to overcome this. Best wishes, The Polar Team

Rated 5 out of 5 stars

Super fast delivery of snow chains

Super fast delivery of snow chains
And easy to apply suggested best time 18 seconds. I got one on first time in 25 and the other in 23 seconds

27 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi John, Impressive fitting speed for a first time fit! Less than a minute for both wheels is very good going. Thanks very much for the feedback, best wishes from The Polar Team

Rated 5 out of 5 stars

Excellent service

Excellent quality equipment and fantastic service.
Arrived very quickly and they are top quality, heavy duty chains. Looking forward to trying them out in the Arctic circle soon

24 October 2025
Polar Automotive Ltd. logo

Reply from Polar Automotive Ltd.

Hi David, Thanks so much for your feedback - I'm so pleased you were happy with both the quality of the chains and the service you had form us. Very best of luck for your trip to the Arctic Circle, it sounds very exciting! Best wishes from The Polar Team

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