Snowboxx Reviews 

22
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Even 1 star is it soo much for this festival. Before you attended you pay an enormously high fee for what can only be described as mediocre acts, accommodation and hire equipment. Upon arrival ever... See more

Rated 1 out of 5 stars

Terrible customer service. Their marketing states it's a £75 deposit per person, yet Snowboxx decided to charge me the full £4K in one go. I've been trying to get a refund for over 5 weeks and sti... See more

Rated 5 out of 5 stars

Fantastic company! Travel with them every year for their ski festival. Sadly 2020 festival was unable to go ahead due to Covid19 but the team posted updates as when they were needed. Customers giv... See more

Rated 1 out of 5 stars

Awful customer service. I have been trying to contact Snowboxx for nearly five days regarding a booking and have not had a single response. There also appears to be no working contact number,... See more

Company details

  1. Ski Holidays
  2. Sport Tour Agency
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Information provided by various external sources

Snowboxx Festival - Music. Mountains. Beyond. Tickets on sale now at - www.snowboxx.com


Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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1.6

All reviews

(22)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company. Handled the Covid19 brilliantly

Fantastic company!
Travel with them every year for their ski festival. Sadly 2020 festival was unable to go ahead due to Covid19 but the team posted updates as when they were needed. Customers given a choice of refund or a better deal on the 2021 festival.
They've handled the cancellation/Covid situation brilliantly despite a small minority of people relentlessly posting the same daft questions on social media without reading or understanding the T&Cs.
Wouldn't hesitate to book with them again

29 March 2020
Unprompted review
Rated 1 out of 5 stars

Scammers don’t going anywhere near them…

Scammers don’t going anywhere near them , appalling customer service and change terms and conditions on bookings once you have booked. Appalling company can never get hold of. If you want to go to a festival I’d avoid and go snow bombing or elsewhere

26 March 2020
Unprompted review

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