Delivery was within 24hrs of ordering and because I bought a bundle outfit got a very good discount. Quality is excellent with a lifetime guarantee. Had one minor issue which was dealt with promptly a... See more
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Review summary
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Reviews shaping this summary
Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more
Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more
I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more
Company details
Written by the company
The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.
Contact info
Mercator House, 22 Brest Road , PL6 5XP, Plymouth, United Kingdom
- 01752 334933
- sales@snowbee.co.uk
- www.snowbee.co.uk
4.7
Excellent
414 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I like and rate Snowbee tackle highly…
I like and rate Snowbee tackle highly but I’ve never had reason to use their customer services, due to a recent issue with a rod, that was totally my doing, I contacted them to see if they could help, probably the best customer service I’ve ever received from any company, problem sorted at minimal cost.
Very much appreciated, thankyou Phil & Sam.
11 July 2025
Unprompted review
Trying to buy a rod
Trying to log an interest in products.
Website was tricky though Snowbee have addressed this. Customer support is appreciated.
26 July 2025
Unprompted review
Reply from Snowbee
Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find you have had an issue with creating an account on our website. It's possible there may be an issue with the password you have chosen or perhaps there is already an account associated with your details. Should you wish us to look into this further please access the Contact Us page and select Customer Care: https://www.snowbee.co.uk/contact-us . Alternatively you can use the phone number (or the email address) showing on the Contact Us page and we would be happy to discuss any issues or products. Kind regards, Snowbee
Incredibly fast
Couldn’t believe how quickly the order arrived: about 12 hours from placing to arriving! Complete as always. Thanks.
30 June 2025
I am disappointed with this product as…
I am disappointed with this product as it is so difficult to get the spray to come out of the nozzle. It does seem to work as a product but having it in auch better bottle would be a great help.
26 June 2025
Reply from Snowbee
Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. Many thanks for your purchase although I am sorry to find there is an issue with your item. The bottle works best if you hold it upright but if this does not resolve the issue then please use the Contact Us page on our website for Customer Care and Warranty & Returns: https://www.snowbee.co.uk/contact-us
Kind regards, Snowbee
Super fast delivery
Great service. I was ordering to replace a rod I broke (not a Snowbee) and my new rod arrived the next day
3 July 2025
Excellent products and service.
I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the delivery and service was fantastic. Communication from Snowbee was quick and clear and the delivery took next to no time.
25 June 2025
used snowbee fly lines for as long as i…
used snowbee fly lines for as long as i can remember.Recently purchased 2 new floaters in wf xs xd and memory is so bad they are unfishable.Retailer handled complaint but a made in china sticker on box makes me think they have sold there souls for margin!!00
1 June 2025
Unprompted review
Reply from Snowbee
Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there has been an issue with your fly lines but I am happy to find that the retailer has resolved the issue. We have a number of lines in our range and most recently we have released the Spectre Pro Fly lines which have been well received and are manufactured in Great Britain. Our lines which are not manufactured in GB have proven to be popular and reliable over many years and I am sorry that this has not been your experience. I appreciate that the issue is resolved but should you wish to send us any photos of the lines then please use the Contact Us page on our website: https://www.snowbee.co.uk/contact-us , as we are always interested to hear feedback on any issues with the quality of our products.
Kind regards, Snowbee
Ordered a brochure and it turned up 1st…
Ordered a brochure and it turned up 1st class and within a day.
1 June 2025
The delivery was in a good timely…
The delivery was in a good timely manner. The products were as expected. Top quality. I will be buying more products from snowbee
2 June 2025
AAA SERVICE
Excellent customer service, good advice, professional follow up and completion of my order
31 May 2025
Brought 2 Snowbee deep blue 12…
Brought 2 Snowbee deep blue 12 multiplier reels, used them once on a fishing trip and both reels have packed up. Both look like new, the first one sounds as rough as hell the second one won’t let line out . Complete waste of money. They were both washed and cleaned and lubricated before putting away after last years trip. The ABU 7000 I had before are 45 years old and still work .
The reels were over a year old the second time I came to use them , as I got them after my annual fishing trip used them once the following year then when I came to use them a second time they failed so were out of warranty although they had been used once. I did contact Snowbee and was told you don’t repair reels and find a local reel repair company . As a point of interest my fishing buddy had 2 boat rods and both had faults in the top eye which caused him to lose 3 lots of braid, these he dropped off to you under warranty on our way back from our trip to Devon .
25 May 2025
Unprompted review
Reply from Snowbee
Many thanks for your further reply and for confirming the warranty status of your reels and that we had replied to your initial enquiry. I am sorry it wasn't the news you were hoping for and I hope that you were able to source a local repair as suggested. I am pleased to find that we were able to resolve your fishing buddy's issue with the boat rods under warranty.
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Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there is an issue with your reels. All our products come with a 12 month warranty from date of purchase and we would be happy to inspect the reels. They can be returned either through the retailer if you didn't purchase direct, or via ourselves by using the Warranty & Returns form on the Contact Us page of our website: https://www.snowbee.co.uk/contact-us
Kind regards, Snowbee
Quick delivery
1 May 2025
Customer service
26 April 2025
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