Smoture Reviews 

I've been using this SMOTURE cordless vacuum for almost a year now, and it's been an excellent purchase. The suction is good for everyday cleaning, and the cordless design makes it convenient to use around the house. It's lightweight, easy to handle, and comes with useful attachments.

Overall, a practical and well designed vacuum cleaner with good features at a reasonable price. Happy with the purchase so far.

I've been using this for over a year now and find that it is every bit as good as anything out there.
Customer service is excellent.

I ordered the SMOTURE VAC02 via Amazon.
The product is really reliable, easy to use and has great features.
Everything for way less money then what you would have to pay for the biggest brands.
I would buy the vacuum cleaner over and over again.

Initially seemed to be fine but after sending incorrect part out to me they insisted it would fit,it did not..They sent a replacement but it makes a terrible scratching sound when used,they have ignored the issue when I emailed them.Recently the charging cable broke the said one was being sent out in August I have still not received it .They say it is out of stock in their global warehouse but it is available at Amazon UK therefore I cannot charge the vacuum.I still have 18.months left on warranty. I have sent numerous emails and am being given the runaround Smoture have been dismissive just sending generic email replies.
A disappointed customer now lost faith in Smoture

​I’ve had my Smoture stick vacuum for about a year and a half now, and it’s been a solid purchase. While it might not be the most powerful vacuum on the market, it does a very good job for everyday cleaning and offers excellent value for its price point.

​What really impressed me, though, was their customer service. I reached out to give them some feedback for product improvement, and they were extremely receptive and polite. As a token of appreciation for my feedback, they even sent me a complimentary extra battery! It's rare to see a company value customer input like this. Very pleased with the overall experience.

We have had a SMOTURE VAC01 Cordless Vacuum for about 2 years. My wife loves how well this lightweight vacuum works. Normally, she can vacuum the entire house on a full charge, but recently it lasts only a minute or two. The battery would not hold a charge. We contacted Smolture, and they graciously sent us a new battery at no cost.

I am really happy with this purchase. I was looking for something lightweight but with good suction, and this vacuum definitely delivers. It handles both my hard floors and carpets easily, and the battery life is solid enough to get through my whole apartment in one go. Emptying the dustbin is super straightforward too. I highly recommend it if you need a reliable, everyday cleaner.

Very good expieriences with the product and the costumerservice as well.

Fantastic After Care support and customer service !
I bought their vacuum in Jan 2026 and a part became faulty recently, as I couldn’t find where to get the part , I reached out to Amazon supplier where I purchased their vacuum. I was extremely surprised to be responded to so quick and most of all, that they are replacing the part for free ! Given how long ago I purchased their vacuum item. I was surprised ! Thank you very much , that is incredible after care support

I had a technical issue with my vacuum; the hose was broken, and customer service was quick to acknowledge the problem and handle it in a very professional manner. They have offered to send me a replacement from the international warehouse. I am pleased with their friendliness also.

I was looking for a cordless vacuum and saw this on Amazon. I was skeptical at first, thinking it's some cheap product with bought reviews, but I have to admit it's met my expectations and then some more. The vacuum is very nice for the money, easy to clean, it has enough suction power on standard and lasts enough for a 3 room, 2 bathroom apartment. I've had it for a year now, using it two times a week on average, and the battery is still good.

The telescopic tube broke at some point and I contacted the service team and they sent me a new one instantly. Great experience overall!

I purchased the Smoture Vac 3. After 5 months the wheels on the front of my brush fell off. Smoture immediately replaced the brush head free of charge. A great company to deal with.

The canister on my smoture vacuum broke. I emailed customer support and provided my receipt. Even though the vacuum is almost 2 years old they provided a replacement canister. I am so grateful. Great customer service. Thank you

Amazing product and company. I am really satisfied and would highly recommend.

Smoture company communication was great. Vaccume has been solid quality and have recommended them to friends. Highly recommended, would purchase again.

I don’t usually leave reviews but had to comment on the great customer service experience. We purchased a vacuum from Smoture 1.5 years ago which we had been really happy with but recently suffered a split hose in the head of the cleaner. After contacting Smoture customer services they were extremely helpful and offered a new replacement head free of charge. Great service!

I don’t often leave reviews, however I have to comment on the great service I received from Smoture. Bought a vacuum from them 1.5 years ago which we have been really happy with. We recently suffered a split hose in the head of the cleaner. After contacting Smoture their customer service were extremely helpful and offered us a whole new replacement head free of charge. Highly recommended.