Smokin Griddle Reviews 

The welcoming atmosphere, attentive staff, and delicious menu made for an unforgettable meal. The "Smokin' Classic" burger was a taste sensation, and the "Dirty Fries" were the perfect accompaniment. Generous portions, impeccable cleanliness, and a cozy ambiance all added to the charm. Highly recommended for a memorable dining experience.

Order was over 1.5 hours to my door, missing items. Food was cold and burger buns fell apart due to soggy. Staff not trained well. Manager is a joke, told me he was to busy to listen to my complaint. These people need to be named and shamed. I spent £30 on my order i would have got better service and better food elsewhere.

I definitely won’t be going back here, I had already given a second chance after bad food. I have ordered today and the burger is overdone and burnt , and the milkshake is now in smaller cartons so total rip off, and the milkshake was totally melted

Was expecting a lot more for the money burger seemed precooked and small definitely will never be going back

I waited a hour for my order and was very disappointed with soggy fries which was freezing cold.

Ordered online and after waiting nearly an hour and a half phoned and was met with a surly response by the stroppy got who answered . Food turned up cold, will never order again, stick to McDonald’s!

100% the best burgers around, the burger patties were cooked to perfection. They had the perfect amount of crisp to the patty and the juices were just on point. Would highly recommend to anyone who wants to try one of the best burgers around.

I ordered the Duo which comes with 2 milkshakes and upon delivery the straws were already put in the lids which meant they were exposed from the restaurant to my door. It also meant that the person who was pushing the straws in the lid handled the straws with their bare hands. This is not hygienic, it doesn't follow covid standards and is not acceptable. I contacted the restaurant to let them know and they were rude and nonchalant to the situation and there was no resolution offered. Establishments such as KFC no McDonald's do not provide their straws exposed for clear hygiene reasons.

We have been ordering from Smokin Griddle for the last 3 years but have now moved out of area so have to say goodbye!

Always great food and happy to help if there are any problems. Would recommend to anyone close by!

Just had to send my son out to collect an order that we placed over 2 hrs ago. Three phone calls made to track the order, the second call I was told the order had left the shop and was no more than 5 minutes away. 15 minutes later the third phone call reveals the order hasn’t left the shop - it hasn’t actually been prepared !!! So In the end I send my lad to collect - he still has to wait for the food. Just got home now to tuck into their food that was ordered nearly 2 3/4 hours ago.

Best burgers in the area, a real treat. Delivery is great, food is still hot and burgers are packaged well. Shakes are great too.

Best burgers i've ever had! Great service and quick delivery!