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Rated 4 out of 5 stars

Was at the Smashburger in Locust Grove, the Turkey burger was amazing until midway through the burger...I found a light brown curly hair in it. Unfortunately, it was a to go order. However, I have b... See more

Rated 2 out of 5 stars

Visited location at Scottsdale rd and Thomas in Scottsdale AZ and ordered smashburger and Baja burger which family said were ok. I ordered cobb salad with chicken which was horrible. Chicken was toug... See more

Rated 2 out of 5 stars

I think smashburgers are a fine product. However, the company cannot hire decent people...I've been to multiple stores in colorado and arizona and the experience is always the same...POOR...Shortstaff... See more

Rated 5 out of 5 stars

A learner from St John's School & College in Brighton went to Smashburger and their service was amazing. Josh was friendly & paid attention to the learners dietary requirements. The food was served on... See more

3.0

Average

TrustScore 3 out of 5

137 reviews

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Rated 2 out of 5 stars

2 out of 5

Smashburger product is fine and edible but the store cannot hire a decent person that can assist their customers all the time

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Insult to customers

Insult to customers. Your first question was insulting,.....'what went wrong this time'. You're offering less paddy and we're to feel thankful? Will never return!!! Maybe you'll quit trying to screw people over. Maybe,....just maybe you'll read everyone's reviews but, I doubt you care. Your business will not sustain after your poor judgement calls

11 February 2026
Unprompted review
Rated 3 out of 5 stars

First time trying Smashburger in Wayne

First time trying Smashburger in Wayne, NJ. I wanted to try the Deluxe Smash my first look at it was that it was loaded with so much mayo it was coming out of the sides and I felt it was very salty. Sorry to say I won't be going back there again. Not my kind of burger.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Great music, fries and burger

Ihad lunch today here. It's relaxing and l love the vibe of the place with all the records and music. The hanburgers are delicious and the staff is super friendly. Simple and easy. It has room for a large party. Great counter and tables
Off the tourist section, great local. place. Jordan is a outstanding and friendly server, thanks.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

You know I got that sauce

This place was a 10 out of 10, if anyone rates it a 3, it's a lie. They don't want anyone to know the best kept secret. And I'm ruining it, I know, and I don't care. Those soft sturdy buns, crispy patties, everything I had on that Smashburger was popping and crispy and juicy and delicious. It was wrong so good and delicious and..so wrong, I thought I might want to go back and get another one. So between the fries that taste like their fresh enough to have been done in your own home to the burger. That is just outstanding. I don't know. This is like a phenomenal burger. I have tasted restaurant burgers that cannot even compare to this. This is amazing. This is really great and I love the price. I let it all hang out from the bacon to the mushrooms to the typical blt with onion with bbq sauce..I guess. I let the best kept secret out. It's here. I love this place.! But I would like to have more condiments. 9/10 because I know I #needthatsauce

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service , waited for 1 hour and still food doesn’t come, Nørebro smash burger is bad …

1 January 2026
Unprompted review
Rated 3 out of 5 stars

Miss Leading

Went in to feed my grandsons dinner. The boys ordered smash burgers, fries and a drink. I ordered the All Amerian Hot Dog, fries and a drink. Instread of the getting the hot dog thy brought out a burger. I told them I ordered the hot dog. They told me sorry, but they were out of hot dogs. I said you should have told me that when I ordered, and I woud have picked differently. Suggestion: Let customers know when you are out of something before they pay.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Houston's Best Brussel Sprout Spot!!!!

Had the best Brussel Sprouts that I have ever eaten today. They were perfect not too much salt or grease, Because, I bought them to go I had to put them in the trunk of the car so that I would not continue to eat all of them before I got home. I ate 2 before I could leave the store. Fresh, hot & perfectly seasoned. Delicious to say the least. The Brussel Sprouts were cooked by Francisco. The very pleasant and helpful manager on duty was Anthony. He made sure my visit was very friendly. His greeting when I walked in was just the thing you should hear when you about to spend your money. He made sure I had everything I needed to enjoy my food, the Brussels & one of the new Hot Dogs.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Staff at the Glasgow Scotish Event…

Staff at the Glasgow Scotish Event Campus were handling bread and buns with no gloves on creating a health risk. This put me off buying from them. Furthermore some of the staff seemed overwhelmed with the crowd of people trying to buy food. I think more training will benefit the staff.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Poorly trained staff. Poor customer service. Trash overflowing. Poor Corporate Response to store issue. No wonder locations are permanently closing.

I had a pretty simple request to a customer service issue. No one working in the Alafaya Trail location could solve or was willing to solve. Purchased a gift card during Christmas. A bonus gift card with the purchase seemed to not be loaded. Supervisor was not willing to make it right, neither was corporate. Trash cans were overflowing. I understand now why the location is permanently closed. Don't give them business. Five Guys and Burger Fi are have much better food.

23 February 2025
Unprompted review

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