SmartyMe App Reviews 

5,351
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 4,997 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the prompt, courteous, and hassle-free support received. The staff are frequently highlighted for being helpful, professional, and patient in resolving concerns. Many find the app itself to be very user-friendly, engaging, and easy to understand, offering valuable insights. However, some customers also noted that the app's content could be too wordy or generic, lacking interactive visuals like video or graphics. A few other people also felt that the navigation was confusing, the font size was too small, or the content did not align with their expectations or experience level.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the app's user-friendly interface and... See more

Application

Clients share positive opinions on the app, with many reviewers describing it as user-friendly, well-done,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its excellence,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the speed and efficiency... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I signed up for a free trial but didn't use it. I was then charged 79.99 for 3 months. I emailed them to cancel and they cancelled within 5 minutes. Very cooperative. They would get 5 stars except... See more

Company replied

Rated 5 out of 5 stars

This app is very user friendly. I had a small concern about payment that was answered very promptly and throughly. My question was answered and gave me immediate relief. This app is great for any skil... See more

Company replied

Rated 5 out of 5 stars

Following today’s incident, I’m very pleased with the support provided by “SmartMe”. I’d accidentally booked an extra service that I didn’t want. I then contacted support and, within half an hour... See more

Company replied

Rated 5 out of 5 stars

I have not actually tried the app yet. My experience with SmartyMe so far is that I accidently purchased an add-on and wanted the transaction reversed. I easily found where to email the helpdesk (s... See more

Company replied


Company details

Written by the company

Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(5,351)

5,016 reviews in the last 12 months

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Rated 5 out of 5 stars

It's a great educational Learning tool

It's a great educational Learning tool. Unfortunately I just have a lot of stuff going on right now working 10 hour days and try to get my health back in order after a year of fighting cancer. I'm old school I like regular books. But I'm sure smarty me is good for the younger generation whom is always glued to their phone. Learn something. It will always be useful.

13 May 2026
SmartyMe App logo

Reply from SmartyMe App

It's great to hear you find the app beneficial! Balancing a busy schedule while focusing on health is no small feat. We hope the app proves useful for you and those embracing digital learning methods. Wishing you all the best during this time!

Rated 5 out of 5 stars

Great for honing communication style

SmartyMe is a great app with simulations and prompts to help you communicate more effectively.
I enjoyed using this app and sharpening my communication style.
Customer service was also helpful in answering my questions and inquiries.

2 July 2026
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Reply from SmartyMe App

We're delighted to hear how much you appreciate the app's features for enhancing communication! Your enjoyment and positive experience with our customer service truly motivate us. Keep honing those communication skills with SmartyMe!

Rated 5 out of 5 stars

This app is great

This app is great! I’m learning a lot!

2 July 2026
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Reply from SmartyMe App

We're delighted to hear that you're finding the app great for your learning journey! Your enthusiasm means a lot to us.

Rated 5 out of 5 stars

Hassle Free Customer Support

I didnt really experience the product much but I did experience their customer support and they listened and helped me right away and gave me a refund when asked right away no hassle. And when you're trying new things hassle free customer support is exactly what you want.

2 July 2026
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Reply from SmartyMe App

It's great to know that our support team helped you quickly and made the process hassle-free! We’re glad you had a positive experience with us. Your thoughts mean a lot!

Rated 5 out of 5 stars

Nothing wrong with the product, just not used by me.

Nothing wrong with the product! Unfortunately, I just didn’t use it which doesn’t say anything really about SmartyMe. When I asked to cancel and for a refund of my last charge, they were understanding and accommodating. Their response was very fast and 5 ⭐️ service.

2 July 2026
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Reply from SmartyMe App

We’re glad to hear our team was understanding and quick to respond! It’s important to us that our service meets your needs, even if the product didn’t work out for you. Thanks for sharing your experience!

Rated 4 out of 5 stars

Thanks Nikki for your outstanding…

Thanks Nikki for your outstanding service. its nice to see a company still has customer service agents that are so efficient.

2 July 2026
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Reply from SmartyMe App

We appreciate your kind words about our team's efficiency! It's great to hear that you had a positive experience with our service. Thanks for sharing!

Rated 5 out of 5 stars

People not "WORKERS"

People who are behind this project are great and helpful.

I did not fully experienced applications nor whole project so I will not judge these.

2 July 2026
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Reply from SmartyMe App

We’re glad to hear you have a positive impression of our team's helpfulness! It’s great that you’re exploring the app and project further. Your openness is valued as you continue your experience with us!

Rated 4 out of 5 stars

Refunded within minutes

I tried SmartyMe, but with so many others things on I decided to stop. However, I subsequently got a bill for the years subscriptions. I wrote to the support team who emailed me back within 15 minutes saying they have refunded me all money. Wow, I wasn't expecting that... nice to see people are so responsive and understanding. Thank you very much SmartyMe team...Im very appreciate.

2 July 2026
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Reply from SmartyMe App

It's great to hear about your swift experience with our support team! We’re grateful for your kind words and are glad you found our response helpful. Thanks for sharing your thoughts!

Rated 4 out of 5 stars

Overall experience with SmartyMe

My initial experience with SmartyMe's customer support was disappointing. I contacted the support team in January 2026 immediately after noticing an unexpected subscription charge, requesting both cancellation and a refund. Unfortunately, my email was never answered, and the issue remained unresolved, which ultimately resulted in another automatic renewal.
However, my recent experience has been completely different. When I contacted customer support again, I received prompt and professional responses. The team carefully reviewed my case, refunded both subscription charges (€88.38 in total), and resolved the matter to my satisfaction.
Based on this experience, I believe the company has significantly improved its approach to customer service. The difference between my first and most recent interactions was substantial, and I genuinely appreciate the professionalism and willingness of the support team to resolve my case fairly.
For this reason, I am giving SmartyMe 4 out of 5 stars. I am deducting one star because my original support request was ignored, leading to unnecessary frustration, lost personal time and an additional subscription charge. Nevertheless, I appreciate the company's efforts to ultimately resolve the matter fairly and professionally.
Thank you to the Customer Care team for taking the time to review my situation and for bringing it to a satisfactory conclusion.

30 June 2026
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Reply from SmartyMe App

It's wonderful to hear about your positive turnaround with our support team! We’re glad that your most recent experience met your expectations, and we value your thoughts on our service improvements. Thank you for sharing!

Rated 5 out of 5 stars

I thought I had unsuscribed

I thought I had unsuscribed, and they were still able to get me a refund. Great customer service.

30 June 2026
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Reply from SmartyMe App

It's fantastic to hear that our customer service team was able to assist you with your refund! We're glad you had a positive experience with us. Thank you for sharing!

Rated 5 out of 5 stars

I had a question about a recent billing…

I had a question about a recent billing to my account. The support team was not only prompt to reply, the were polite and understanding. My acct was quickly credited with issue. My Best interaction with a support team. Thank you

1 July 2026
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Reply from SmartyMe App

We appreciate your kind words about our support team! It's great to hear that your billing was handled quickly and pleasantly. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Support and Service!

Nikki was professional, respectful, effective, and helpful. I appreciate the support I received.

1 July 2026
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Reply from SmartyMe App

It's wonderful to know that you found our team professional and helpful - your appreciation means a lot to us! We're committed to providing great service and look forward to supporting you in the future.

Rated 5 out of 5 stars

Happy with the support

The help I got was quick and very satisfying!

1 July 2026
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Reply from SmartyMe App

We’re glad to hear you found our support quick and satisfying! Your experience matters to us, and we’re here to keep delivering that level of assistance. Thanks for sharing!

Rated 5 out of 5 stars

By far the best customer service!

By far the best customer service I’ve come across. I’ve raised an issue and within minutes, yes minutes - my issue got dealt with - freaking AMAZING!!!

1 July 2026
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Reply from SmartyMe App

It's fantastic to see your appreciation for our quick resolution! We love hearing about your wonderful experience with our customer service team!

Rated 5 out of 5 stars

Friendly service

My assistant was very polite and very quick to respond.

30 June 2026
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Reply from SmartyMe App

It's great to hear you enjoyed our friendly service and quick responses! We’re always here to help and ensure you have a pleasant experience. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Subscription Cancellation

I have cancelled my automatic subscription through iPhone settings, but was then automatically charged for the renewal. I contacted support directly through the app and requested a refund and I received a reply and a refund in literally a couple of minutes.

Great customer support!

1 July 2026
SmartyMe App logo

Reply from SmartyMe App

It's fantastic to hear that you had such a swift experience with our support team after your cancellation! We’re glad to know you found the assistance helpful. Thanks for sharing your thoughts!

Rated 5 out of 5 stars

This was great!

30 June 2026
SmartyMe App logo

Reply from SmartyMe App

We're glad to know you enjoyed the app! Your thoughts mean a lot to us.

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