Easy company to work with. Always consulted about specs, decisions, plans. Having one company to do various different improvement measures including solar panels, loft insulation and light fittings, m... See more
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Easy company to work with. Always consulted about specs, decisions, plans. Having one company to do various different improvement measures including solar panels, loft insulation and light fittings, m... See more
Company replied
Smart Energy West Midlands replaced an old boiler with a new one into my airing cupboard, leaving the space from the old boiler for a cloakroom, and added a radiator to that new room. They took away... See more
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Eco 4 and ecoFlex sound too good to be true but aren’t. Simply its energy companies being forced to make peoples houses greener. Smart energy explained each step the whole way along. They left m... See more
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From the initial contact to the surveyor coming out it was very professional. And on the day for installation engineer turned up early and got straight into removing old boiler. Two others arrived o... See more
Company replied
Smart Energy West Midlands Ltd are proud to have helped thousands of people save money on their energy bills. Our consultation service is clear and honest, giving customers access to funding they may never have known about. We’re recognised for our trusted reputation and make the process simple and straightforward, whether customers choose fully funded measures or invest in additional energy improvements. These include Cavity Wall Insulation: Loft Insulation: Internal Wall Insulation: Room-in-Roof Insulation: Air Source Heat Pumps: Solar PV Systems: Solar Battery Storage: Electric Storage Heaters: Boilers & Heating Systems: Government Funding Schemes Smart Energy West Midlands Ltd assists eligible customers in accessing various government-backed funding programs: www.smartinsulation.co.uk
Unit 11, North Street Industrial Estate, DY5 3QF, Brierley Hill, United Kingdom
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Reply from Smart Energy West Midlands Ltd
Excellent service. They went above and beyond in the heat that we have had recently. Dan worked without stopping last thing on a Friday afternoon and was back on Monday morning to finish off the last few bits. Very happy to recommend this company

Reply from Smart Energy West Midlands Ltd
2 guys that insulated the loft were stars. Friendly, funny & professional. Informed me of everything they were doing & why they were doing it. Top job!
Office staff are sadly not as on the ball. Fail to call to inform a surveyor can’t make it, constantly wanting to change install days & times, argued to charge for something that wasn’t even present.
Installers 1 - 0 Office staff.

Reply from Smart Energy West Midlands Ltd

Reply from Smart Energy West Midlands Ltd
Smart energy did a fantastic job .. they sent a professional friendly workman to do it . Would highly recommend

Reply from Smart Energy West Midlands Ltd
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