Being able to lock in a rate with Smart Currency Exchange took the unpredictability out of the sale of my house in France. Matthew Lane-Miller and his team were always readily available to give sound... See more
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1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
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Fairly simple.
The mobile phone app should be in Google Play for security however, and there are several apps on Google Play with similar sounding apps.

Reply from Smart Currency Exchange
Matt was friendly and informative. He explained the process clearly and was helpful throughout

Reply from Smart Currency Exchange
We used Smart Currency Exchange to transfer money from the UK to Spain for a property purchase. Extremely smooth. Seamless transfer. Very well looked after by Danny Cook. Highly recommended.
5 stars

Reply from Smart Currency Exchange
Excellent service. A great rate of exchange and I was provided one to one guidance through the process. First class.

Reply from Smart Currency Exchange
Moving money abroad can be a worrying experience, but Matthew at Smart Currency Exchange worked alongside us and ensured the transaction worked efficiently and smoothly. He has been available to assist and give advice through the whole process and we feel very confident about our future transactions. I would not hesitate to recommend, the service has been first rate.

Reply from Smart Currency Exchange
Great experience with Stress Free! Matthew Miller was great, and he kept me updated every step of the process.

Reply from Smart Currency Exchange
Good efficient service. The agent was brilliant, helpful and contactable. The transfer rate was better than my banks.

Reply from Smart Currency Exchange
Very happy with the help and planning beforehand. The transaction was done on time and all went smoothly. Thank you!

Reply from Smart Currency Exchange
From the very beginning of my association with SMART I was not only impressed by their patience and knowledge, but also much admired and welcomed the way in which colleagues saw me through quite complicated matters, especially in the more specific technical/technological issues that, at my age, are not so easily absorbed. Thank you very much. I unreservedly recommend SMART.

Reply from Smart Currency Exchange
Danny was really helpful and the money was sent through with no problems. I was impressed with the service

Reply from Smart Currency Exchange
A pleasure to deal with this company in uncharted territory for us.
Rhys took us through it all, and Rory helped too at the end.
What at first seemed a hazardous trail for us in repatriation our monies turned into almost a cakewalk.
Thank you!

Reply from Smart Currency Exchange
Arron is 5*
From start to finish Arron has been excellent. He got me a good rate, helped me set up our account and held my hand through the whole process to a successful conclusion. I highly recommend Arron and Smart Currency.

Reply from Smart Currency Exchange
My experience with Smart Currency Exchange was first class i could not have hoped for better and having Alastair Archbold to manage my account was an absolute pleasure,
He handled all the money details of my
Property sale from Spain to the UK so well, That i now know why you are called
Smart Currency.
Kind Regards
Kelvin Webb

Reply from Smart Currency Exchange
Smart did everything they said they would do. Offered advice when I needed it and kept me informed. I would use them again if I needed to and would recommend them to others.
Thank you

Reply from Smart Currency Exchange
I have found them to very professional at all times . They keep in regular contact , and have already helped me greatly with one transaction, Alistair in particular.

Reply from Smart Currency Exchange
The personal service was much appreciated, but the exchange rate didn’t match my usual service provider.
Also there was a technical problem which delayed my transaction going through.

Reply from Smart Currency Exchange
I have never made a currency exchange before & felt completely out of my comfort zone.
From the first communication I was assured the support was there for me. My trader checked in with me throughout the process which I have now completed.
I would not hesitate in recommending smart currency, they were most professional in all aspects.

Reply from Smart Currency Exchange
I have been using Smart Currency Exchange for around 4 years now. With the purchase of a villa back in 2022 and recently this month April 2026 for the sale. This company is outstanding with exceptional staff. Callum Hyams-Parish has been my advisor throughout the whole process. He’s been incredibly processional, fantastic communication, friendly, supportive and a pleasure to do business with. It’s very important that you trust the person you are sending hundreds of thousands of pounds to as it can be quite stressful but Callum has been brilliant. I highly recommend this firm and its advisors.
Thank you for all your help.

Reply from Smart Currency Exchange
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