Slumberdown Reviews 

1,235
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers had a great experience with this company. Customers frequently praise the quality and comfort of products, especially wool duvets and pillows, highlighting their excellent temperature regulation and contribution to better sleep. Many appreciate the competitive pricing and good value, with orders often arriving quickly and well-packaged. However, some customers also noted issues with product quality control, receiving faulty items or products with strong chemical smells and minor design drawbacks. Additionally, some reviewers faced problems with specific delivery couriers, including parcels left insecurely or delays, and a small portion reported difficulties with customer service responsiveness.

What people talk about most

Product

Users describe positive interactions with product, with many highly recommending the wool duvets for their... See more

Quality

People report positive experiences with quality, often describing products like wool duvets as fluffy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers mention ambiguous feedback about order, with many customers reporting positive experiences, citing... See more

Price

Clients share positive opinions on price, with many reviewers finding the products to be very reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitively priced, lightweight summer duvet. The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable. Coverless duvets save us money on annual dry... See more

Rated 4 out of 5 stars

Good value, good quality product, delivered promply. I ordered two duvets. One arrived that was faulty, missing filling in part. I contacted customer service by email with photos for a replacement b... See more

Company replied

Rated 5 out of 5 stars

Have spent 100s over the years trying to find à proper brick pillow and now I have 2 😂, only needed the 1, wee bit uncomfortable 1st night until your head/neck gets used to it but after that it's br... See more

Rated 5 out of 5 stars

Ordered double wool duvet having read reviews - not fluffy like feather duvets but so snuggly and warm and lovely to sleep under. And made in UK. Going back for more! Buying direct from Slumberdown wa... See more



Company details

  1. Bedding Store

Written by the company

Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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4.1

All reviews

(1,235)

277 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely loved the all natural wool…

Absolutely loved the all natural wool slumberdown pillows! Incredible. Never will buy plastic/polyester pillows or duvets or mattress! ALL WOOL ALL THE WAY. Supporting my fertility with Slumberdown has never been easier. Thank You.

25 May 2026
Rated 5 out of 5 stars

Came really quickly and cheaper…

Came really quickly and much cheaper than buying the same product in a department store. The light wool duvet feels so nice and I’m not waking up hot & sweaty in the night now because it’s so breathable. I’m definitely sold on wool.

26 May 2026
Rated 1 out of 5 stars

Misleading claims, unresponsive support

I chose Slumberdown because they claim their products are made in the UK. The item I received is made in China. I have twice filled in their online form and sent email asking for a returns label to send the item back - no response.

23 May 2026
Slumberdown logo

Reply from Slumberdown

Hi, sorry for the delayed response to your enquiry we are dealing with high volume emails, your email has been actioned now. Kind regards Slumberdown Customer Service

Rated 1 out of 5 stars

horrible

horrible. no give in the fabric / structure

18 May 2026
Slumberdown logo

Reply from Slumberdown

Hi Jane, We're sorry to hear that the topper did not meet your expectations. The feel and firmness of bedding products can be very subjective, and what suits one customer may not suit another.

We will email you to discuss and review the concerns you've raised regarding the fabric and structure and we can look into this for you and see what options may be available.

Kind regards,

Slumberdown Customer Services

Rated 5 out of 5 stars

Wool duvet was game-changing

Wool duvet was game-changing - why I was spanking money on duck-down all this time I don’t know. So comfortable in the heat, better sleep all round. Incredible price, and great quality, versus what I saw for 5 x the price

16 May 2026
Rated 5 out of 5 stars

Best electric blanket I've ever had..

Never come across an electric blanket with different feet controls. Brilliant, just brilliant! !
I first had an electric blanket when I was 16; I am 72 now and with my arthritis really need a cosy warm bed to relieve the sore muscles.

13 May 2026

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