Slane Cycles Reviews 

5,558
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, often highlighting their prompt communication and considerate approach. Many people appreciate the competitive pricing and the high quality of the products offered. Reviewers frequently mention fast and efficient delivery, with some noting items arriving quickly even for international orders. However, some customers also noted occasional delays in delivery, with items arriving later than expected. A few people mentioned paying for next-day delivery only to receive their order a week later, or experiencing a generally longer wait time for their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and super fast... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and great... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often describing it as brilliant, amazing, and 10 out of 10... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more

Rated 5 out of 5 stars

Had an issue with some garmin pedals I had bought - I was convinced it was a warranty issue - but with an expert eye they diagnosed a tiny element was missing from battery compartment. Found it on gar... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,558)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff and especially Paul were…

Staff and especially Paul were fantastic, great communication, keeping me updated in product availability, status and shipping. First time I have used the shop, but sure it won’t be the last👍

7 April 2026
Rated 5 out of 5 stars

great communications

great communications, polite and professional advice . had great discount on new bike. Posted to UK and very well packaged and everything explained re levers on the bars etc for the packaging, A plus +++++++++++++++++++

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Really good customer support

Had query with paying online, contacted them directly and they were very helpful and allows me to proceed over the phone with payment. So very helpful. Thank you.

9 March 2026
Rated 5 out of 5 stars

Fantastic

1 Nice website, straight forward to purchase
2 Updates about delivery
3 Delivered on time as promised
4 Excellent packaging!
5 Product as described
6 Product works brilliantly

6 March 2026
Rated 5 out of 5 stars

Assos Bibs

Great price and Assos as usual for me a great fit when on the bike. So prompt delivery to Australia from the UK. Highly recommend online shop.

16 February 2026

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