Absolutely beautiful photograph. The image quality is incredible and it was packed perfectly for shipping. You can tell they really care about their work. I’m extremely happy with the purchase and the... See more
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Stunning Hubble photos. I’m happy to have prints as the PR firm I worked for years ago facilitated a visit by NASA’s Hubble Space Telescope Team to a school in my state.
Stunning! I purchased 3 fine art prints and I couldn’t be happier. Tarantula nebula 16 x 32, Cassiopeia 16 x 20, & Mystic Mountains 16 x 20. Very nice high quality pieces and beautiful vibrant colors.... See more
Customer service is exceptional! Extremely willing to help you find and create exactly what you want. When we weren't sure of what type of paper to have it printed on they sent samples right away.... See more
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Company details
Written by the company
Sky Image Lab brings the universe to your walls. For more than 25 years, we've specialized in museum-quality fine art prints sourced from the world's most prestigious astronomy archives — NASA, the Hubble Space Telescope, the James Webb Space Telescope, the Apollo missions, the European Southern Observatory, and Chandra. Every image is professionally remastered by our UC Berkeley-trained imaging specialist to bring out every detail exactly as it was meant to be seen. We go beyond simply reproducing the original — we optimize each image specifically for print, so colors, contrast, and depth all translate beautifully from screen to wall. We offer four print formats to suit any space and budget: metal prints, gallery-wrapped canvas, fine art paper, and premium luster prints. All are made to order, professionally packaged, and built to last for decades without fading. With over 280 images spanning nebulae, galaxies, deep space, and iconic moments from the Apollo era, there's something for every kind of space lover — whether you're shopping for yourself, decorating a living room, or looking for a gift that's genuinely out of this world. New images are added regularly as the latest missions make history. We've been trusted by customers in more than 100 countries for over two decades, and we stand behind every print we sell. The universe is waiting. Come explore it.
Contact info
5852 Occidental St, 94608, Oakland, United States
- (408) 412-0682
- contact@skyimagelab.com
- www.skyimagelab.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Stunning Hubble photos
Stunning Hubble photos. I’m happy to have prints as the PR firm I worked for years ago facilitated a visit by NASA’s Hubble Space Telescope Team to a school in my state.
Stunning Quality and Excellent Packaging
Absolutely beautiful photograph. The image quality is incredible and it was packed perfectly for shipping. You can tell they really care about their work. I’m extremely happy with the purchase and the whole transaction was smooth from start to finish. I’ll definitely be buying more.
Really secure packaging
Incredible Customer Service & Product Quality
This is the best interaction I have ever had with a customer service team. Moreover, the product I order’s quality is outstanding. You will not regret doing business with this company!
Purchased the photo on metal
Purchased the photo on metal. It is definitely worth the extra cost. Looks amazing.
2 months later and Im still waiting for…
There was an unfournate failure with a broken tracking link for the package, which resulted in the Pillars of Creation being shipped back and fourth across the atlantic. The issue is currently being resolved.

Reply from Sky Image Lab
Gorgeous Crab Nebula!
Just got my photo of the Crab Nebula and its so beautiful! The colors are just stunning and very vibrant! It took a couple of weeks to arrive but very happy. It was properly packaged and looks amazing! Good price too!
Perspective While at Work
I hung up my pale blue dot poster in my office so that I can look at it and read the words of Carl Sagan to put my mind in perspective as I begin my day. My coworkers like to come in and read it too! I love it so much. Shipping was faster than expected. Very happy.
All the steps went very smoothly.
All the steps went very smoothly.
And it’s beautiful. I’ll probably order another photograph in the near future.
Poor Customer Service
I needed to exchange the photo I bought from this company and have been trying for 20 days to get a response. I’ve sent numerous messages requesting a return authorization per their website directions. I’ve also called them but no one picks up. I leave messages but no one responds. This is the worst customer service I’ve experienced in a long time. Very disappointing and frustrating.
Excellent quality of images
These are beautiful images and look great on our walls at home.
Mistakes Happen...
Still waiting for a refund to be applied due to an inability for you to properly manage your website.
Update: Refund was received as promised and received good communication around the mistakes made around showing something was available when it was not.

Reply from Sky Image Lab
Great quality product!
Awesome job! Def worth it 🤙🏽🔥 The Metal Print’s edge’s are super sharp so be careful while hanging.
Sky Image Lab Provides Bad Products/Service
Sky Image Lab provided a close up view, not the full photo that I ordered. The print is blurry and unclear. I sent a communication to them about this, and they did not respond. I would highly recommend not using their service to order Webb photos.

Reply from Sky Image Lab
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