I not only received poor customer service from SkyGeek, but rude and inappropriate response to my email simply requesting an ETA for the product I had ordered and had pre-paid. Se below cut... See more
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On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx trac... See more
Company replied
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would n... See more
Company replied
Avoid at all cost! Ordered a (relatively expensive, for what it is) Part. According to the page it's on stock. Money gone, no delivery. Multiple tickets - no reaction. Missed a maintenance... See more
Company details
Information provided by various external sources
Find aviation supplies, pilot supplies and more at SkyGeek.com. We have a wide selection of aviation headsets, handheld aviation GPS and more aviation supplies available online at the lowest possible prices!
Contact info
30 Airway Drive, Suite 2, 12540, LaGrangeville, United States
- 888.759.4335
- service@skygeek.com
- www.skygeek.com
1.2
Bad
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Unacceptable
OMG, these are scam artists! Don't shop there. My order is 3 month late and I'm having issues with getting a refund/ replacement. The woman on the phone is downright incompetent. They want you to cancel the existing order so you place it again at a higher price and pay shipping again ($16.99).
They should not be in business. If you have problems with them, report them to your credit card and BBB.
9 December 2020
Unprompted review
Reply from SkyGeek
Hi Anna,
Thank you for providing additional details. I see that part of your order shipped, part was cancelled, and I see the final remaining PPE item is in stock and we are working on shipping your order. I see you have an open support ticket with us and we will be in touch shortly. I do understand your frustration completely, and we are working to rectify the order and make sure it is complete. Unfortunately, PPE items can take some time, but we will be in touch.
The SkyGeek Team
Not impressed.
I have not received the item I purchased from you. After a couple weeks of waiting, i am not impressed! Every time I call, there is a wait to speak with anyone, how sad. This has not been a good experience for a first time customer of your business. Contact me for order number.
6 December 2020
Unprompted review
Reply from SkyGeek
Hi,
I am sorry you have not yet received your order. This could be for numerous reasons, but we are happy to look into it for you. Our phones can get very busy, but are open 9-5 (EDT). If you have left a message, we will call you back. Otherwise, please amend your review with more information, or email us at service@skygeek.com and we will get back to you shortly. We appreciate your patience as we look into this for you.
Sincerely,
The SkyGeek Team
Unable to deliver due to supplier.
4 December 2020
Unprompted review
Order was not filled completely
Order was not filled completely. I called Tuesday and was left on hold for fifteen minutes before I could leave a message. Have not received a return call.
27 November 2020
Unprompted review
Fast service with good packaging!
21 November 2020
Unprompted review
Super fast shipping
Super fast shipping.
Excellent service.
Recommended seller.
18 November 2020
Unprompted review
you sold and took my money for…
you sold and took my money for something you didnt have! and I still dont have what i paid for! I will never do business with you agian!!!
18 November 2020
Unprompted review
Reply from SkyGeek
Hi Terry,
Unfortunately the timeframe of 3 days for this item was delayed with the manufacturer due to the impact of COVID-19 and the workforce they have available.
At this time, they have informed us they anticipate to have this ready nearing the end of November. Unfortunately, we couldn't locate this product elsewhere to be able to provide this to you sooner as we would have liked.
We apologize for the inconvenience this may cause you and ask that you do let us know if there is anything else we can do to better assist you with this order, or if you need to request a cancellation.
Thank you.
Have not received my order yet!
17 November 2020
Unprompted review
Reply from SkyGeek
Hi Steven,
I am sorry that your order was delayed. If you can reach out to service@skygeek.com, we will be able to provide more detail, but we are unable to look into your case specifically with the information here. We appreciate your patience as we look into this for you.
EZ Ratchet Pipe Cutter
This is a great ratchet pipe cutter. I had one so long it fell apart, couldn't find another like it. Just browsing at SkyGeek and found it. Arrived quickly!
16 November 2020
Unprompted review
Still waiting on the whole order
14 November 2020
Unprompted review
Terrible service
Terrible service. Ordered a part I needed overnight and paid for overnight shipping, then was notified by email that night the order would not ship for 5 days. I tried to cancel the order but was told it was too late to cancel. 6 days later the item shipped. Will never order from SkyGeek again.
14 November 2020
Unprompted review
My order was only partially filled
My order was only partially filled. No explanation of why it was incomplete... Kind of hard to replace both cleveland brake pad liners w/only 3 pads (yes I need/ordered 4), no rivets or rivet installation tool???
10 November 2020
Unprompted review
Reply from SkyGeek
It looks like when the order was placed we had 1 in stock. On the order confirmation email, we would have noted that we had 1 in stock, and the remaining 3 would ship separately once they came in. The 3 ordered pads shipped before your original order shipped, and this is why it would have been confusing. We reached out with the tracking for the package containing the final pad and tools, so you should be all set now. We are looking into this on our end to make sure the availability of products is as clear and as up to date as possible so this doesn't happen again to you or someone else. I apologize for the confusion and please respond to your support ticket if you need anything else.
It was nice to find the gloves I like…
It was nice to find the gloves I like again, after the start of Covid, at a semi-reasonable price. Shipping time was reasonable and I’m happy with my purchase.
9 November 2020
Unprompted review
The products were very good, but late
The products were very good; however, I paid extra to get it delivered in 3 days. It took three days just for them to fill the order and ship. The 3 day shipping turned into 10 because the shipping was 3 business days, which if had been shipped the day after ordering would have arrived within 4 or 5 days.
4 November 2020
Unprompted review
Good service
Good service, shipping notifications and packaging.
Will shop here again.
2 November 2020
Unprompted review
Good company to deal with
2 November 2020
Unprompted review
easy site and ordering process
easy site and ordering process. items arrive on time with all certs requested
29 October 2020
Unprompted review
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