Visit website

Sky - Trafford Centre, Manchester Reviews 

57
•
TrustScore 5 out of 5

4.8

Telecommunications Service Provider
Write a reviewVisit website
Write a review

Location

Switch location

Intu Trafford Centre, Regent Circle, M17 8AA Manchester, GB

•
01617 497426

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Haroon was extremely helpful and took us through all of the options without any pressure. We felt very confident in the information given and service we received. Many thanks

Rated 5 out of 5 stars

We are existing customers with Sky for 20 years and Sarah was the most helpful Sky customer service person we have encountered. She reviewed our whole account and was able to save us money off our mon... See more

Rated 5 out of 5 stars

Every single time I have come to sky Hamza has given an excellent service I always ask for him. He is so helpful and explains everything so calmly such a nice guy. Thank you

Rated 1 out of 5 stars

Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an em... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Intu Trafford Centre, Regent Circle, M17 8AA, Manchester, United Kingdom

  • 01617 497426

4.8

Excellent

TrustScore 5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(57)

9,822 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

SAIF IS BRILLIANT

Went to get some broadband sorted, saif explained everything perfectly and clearly, very happy with the switch to sky

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Haroon,

Haroon,
Was very very helpful and explained everything as many times as I needed.
Very professional and a credit to you.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Zee stopped me and would not take no for an answer

Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an email saying had been cancled he also had my phone to show me how to set up Sky go and left himself good review on here and I found out about it with a email from trust pilot also my friend recored everything even Zee giving me his mobile number to call him if I needed anything else will be putting the video up On social media soon

26 June 2026
Unprompted review
Sky - Trafford Centre, Manchester logo

Reply from Sky - Trafford Centre, Manchester

Hi Andrew,

Thank you for taking the time to share your experience. I'm really sorry to hear about the concerns you’ve raised. This isn’t the level of service we expect from anyone representing Sky.

We take feedback like this seriously, particularly around sales conduct and account handling. I’d like to look into what’s happened here, including the cancellation and the Trustpilot review activity, so I can understand this fully.

Please get in touch with us directly so I can investigate further and support you with this.

You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Nicole

Rated 5 out of 5 stars

Excellent service

We are existing customers with Sky for 20 years and Sarah was the most helpful Sky customer service person we have encountered. She reviewed our whole account and was able to save us money off our monthly payment. Definitely worth the 5 minutes to stop and talk.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Haroon

Great experience with Haroon. Demonstrated Sky Glass and answered any questions we had.
Checked our current contract and ensured we were happy before signing the agreement. Can’t wait to experience Sky Glass.

8 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look