Extremely helpful, Rich answered all our questions and queries that we had .
Location
Switch locationTouchwood Solihull Shopping Centre, The Hub, B91 3GJ Solihull, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We visited Sky at Solihull, Birmingham today and we received excellent service and advice. Wez took excellent care of our needs and got us all organised effortlessly to set sky up in our new home. He... See more
Saw Dave with a technical question about my iPhone not connecting to the sky network after returning from abroad. He managed to fix in 60 seconds!
Our experience today with rich in the touchwood shopping centre was really good, he was lovely to speak to and was very helpful and had really good advice.
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Touchwood Solihull Shopping Centre, The Hub, B91 3GJ, Solihull, West Midlands, United Kingdom
- 01217 093065
4.8
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rich @ Sky Solihull
Rich was excellent at the sky stand, not too pushy and very good knowledge! Also saving me £30 a month on my current package!
14 March 2026
Unprompted review
Excellent customer Service from Wes
Wes was so helpful. We originally went to the bullring but didn’t find them as helpful. After speaking with Wes we realised that we needed more information than we were originally given. Wes answered all questions really thoroughly and without being pushy. We were able to really think it through. Due to the customer service we received we signed up for the biggest package.
14 March 2026
Unprompted review
Great service from Rich 👍🏼
14 March 2026
Unprompted review
Awais was an excellent
Awais was an excellent. Very knowledgeable and thorough.
11 March 2026
Unprompted review
For once a great sky customer care…
For once a great sky customer care experience face to face in Solihull.
3 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.