If there was a score of 0 I would give them that. They are the worst service provider I have been with Their customer service in non existent I have write a letter recorded delivery also sent se... See more
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I went to Swansea Town centre and saw the sky pop up. I was keen to discuss possibility of having Sky. The two gentlemen were informative and didn't push. I had all the information needed and switched... See more
Called in to ask some questions about my contract and using my phone abroad, Dan helped me out with everything so I know what to do when abroad
Go see Liam and dan great help
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
The Quadrant, Dillwyn Street, SA1 3QW, Swansea, United Kingdom
- 01792 477306
3.8
Great
5 reviews
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The worst TV and broadband provider I have ever been with. No customer Service
If there was a score of 0 I would give them that.
They are the worst service provider I have been with
Their customer service in non existent I have write a letter recorded delivery also sent several e mail of complaint and escalation.
I am waiting for the 6-8 weeks then I can report to the appropriate ombudsman.
I will be leaving Nig before getting all my family to leave this dreadful and incompetent company.
I have everything recorded so Sky look out.
6 September 2026
Unprompted review
Reply from Sky - The Quadrant, Swansea
Hi Caroline,
Thank you for taking the time to share your feedback. I'm sorry to read about your experience and understand your frustration. This is not the level of service we aim to provide. If there's anything we can help with regarding your concerns, please get in touch with us directly and we'll be happy to look into this further.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Gillian
Go see Liam and dan great help
29 August 2026
Unprompted review
Liam was fantastic go see the boys at…
Liam was fantastic go see the boys at the stand
29 August 2026
Unprompted review
All my problems solved
Called in to ask some questions about my contract and using my phone abroad, Dan helped me out with everything so I know what to do when abroad
11 July 2026
Unprompted review
Excellent service
I went to Swansea Town centre and saw the sky pop up. I was keen to discuss possibility of having Sky. The two gentlemen were informative and didn't push. I had all the information needed and switched to sky there and then. All questions were answered. I commend Keiran who expertly helped and I came away very happy with the process.
7 July 2026
Unprompted review
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