This is my second time bying online from Skousen. First time was a Siemens induction cooktop I bought 4 years ago and after daily abuse it still loks new and works perfectly. So when the old dishw... See more
Company replied
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See what reviewers are saying
Quick, helpful costumer service. I bought an air purifier from them. Unfortunately, it stopped working the first day. It was strange as it is a very reliable, highly rated brand. Skousen quickly respo... See more
Company replied
Product ordered from Skousen but it’s a front as product actually from Whiteaway. Whiteaway had the product cheaper too! Frustrating and misleading. Then I paid 2000 DKK for delivery and they ref... See more
Company replied
The best service ever! We ordered a washing machine and dryer, and they were waiting a bit longer to get products in stock, but we got immediately few solutions how to resolve that small problem with... See more
Company details
Written by the company
Skousen er en af Danmarks største forhandlere af hårde hvidevarer, og vi har mange års erfaring med at rådgive inden for køb af hvidevarer. Vi tilbyder både fagkyndig vejledning og billige priser. Vi har stort udvalg af blandt andet vaskemaskiner, opvaskemaskiner, tørretumblere og andet godt til hjemmet; herunder også mindre produkter som kaffemaskiner og køkkenmaskiner. Ønsker du at handle hos Skousen, kan du besøge din nærmeste Skousen butik eller købe online via www.skousen.dk.
Written by the company
- Support
- Der er Skousen-butikker i hele landet og helt sikkert en i nærheden af dig. Vi står altid klar til at hjælpe dig med personlig rådgivning, så du kan vælge de helt rigtige varer. Vores online kundeservice sidder også klar til at hjælpe dig alle ugens dage fra 08:00 til 22:00. Du kan ringe til os på 70 111 000 eller sende en e-mail til kontakt@skousen.dk
Contact info
Dusager 12, 8200, Aarhus N, Denmark
- 70 111 000
- feedback@skousen.dk
- www.skousen.dk
3.8
Great
27K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super produkt til god pris og hurtig…
Super produkt til god pris og hurtig levering. What not to like 😊
7 July 2022
Unprompted review
Reply from Skousen
Hej Lene,
Tak for din anmeldelse.
Det er altid så skønt, at læse en anmeldelse som denne. Vi er glade for, at du er tilfreds.
Med venlig hilsen
Nathalie, Skousen.dk
Super client service !
7 July 2022
Unprompted review
Reply from Skousen
Hej Olga
Mange tak for din anmeldelse, den sætter vi stor pris på.
Hav en dejlig dag!
Med venlig hilsen
Casper, Skousen.dk
Excellent smart fan!
The fan works great. It is a little shorter than traditional fans, but it does the job good. Powerful breeze with very less sound. Also is smart home compatible(which is great). If you are interested in a fan with temperature and humidity sensor and oscillation control, go for the Mi Fan 3. Skousen is pretty great in having almost every cool appliance which you might not necessarily find in other electronic appliance stores. They are fast and reliable. Great product and great service! Thank you Team Skousen!
5 July 2022
Unprompted review
Reply from Skousen
Hi Lince
Thank you for your review and the kind words about our service.
We are really happy that you are satisfied with your new product that you have purchased from us.
Kind regards
Trine//Skousen.dk
Reply from Skousen
Hi Robert
Thank you for your review and the kind words about our service. We always strive to provide the best possible service and are really happy when we receive feedback on this.
Kind regards
Trine//Skousen.dk
Nice and Easy.
Nice and Easy.
Needed a new coffee maker as it is impossible to live in Scandinavia without coffee. Found one for a good price that seems to work really nicely.
Delivery was a bit longer than advertised, but then again, sometimes things take time to reach Bornholm. Will return for future endeavor :)
14 June 2022
Unprompted review
Reply from Skousen
Hi Gabriel
Thank you for your review and the kind words about our service. We always strive to provide the best possible service and are really happy when we get feedback on this.
Best regards
Trine
Skousen.dk
Super god service
17 March 2022
Unprompted review
Super service
4 March 2022
Unprompted review
Very quick
Very quick, precis and professional. I am very satisfied with the service.
3 March 2022
Unprompted review
Superdejligt at handle i…
Superdejligt at handle i onlinebutikken. Dog lang leveringstid.
25 February 2022
Unprompted review
Skousen in the Housen.Bought a New dishwasher.Got…
Bought a New dishwasher.Got prismatched.Delivered and took the old One away.Did everything we Agreed on and expected.Very good.
24 February 2022
Unprompted review
Good price and fast shipping
Fast shipping and received the items as ordered. And with a very good price!
18 February 2022
Unprompted review
Good price best product
12 February 2022
Unprompted review
Reply from Skousen
Dear Thammasan,
Thank you for your Trustpilot review.
We are happy that you are satisfied with our price and your product.
Best regards,
Nathalie
Excellent service
Had a few queries about my orders and contacted customer support via email. Received very prompt responses and great professional service from Anders Bjørnsig. Look forward to placing future orders with Skousen.
9 February 2022
Unprompted review
Terrible installation service
I ordered a fridge with full service installation. One guy showed up, he was in hurry and claimed that he cannot get the fridge to the kitchen as it requires two men and I will have to pay extra for "special service". New fridge was left in the middle of living room... My husband was able to push the fridge to its place in 5 minutes. Unbelievable service, I lost a lot of time discussing this with Skousen. If I order installation, I assume that the men are able to get the fridge to its place (there was direct route).
Unlike Skousen replies, there has been no solution found from them, we had to find the solution ourselves (do the installation ourselves)
14 January 2022
Unprompted review
Reply from Skousen
Hi Saara
Thanks for your review.
I can see you have been in dialogue with my colleague, and you have found a solution together.
Best regards
Nicoline, Skousen
The product is doing what it is suppose…
The product is doing what it is suppose to do!
Thank you!
12 January 2022
Unprompted review
Reply from Skousen
Hi Dimitrios
Thank you for your review.
I am sorry that we haven't been able to meet your expectations regarding your order.
I hope we can do it better another time.
Should you have any questions, please feel free to contact us.
Best regards,
Emil, Skousen
Super service
23 December 2021
Unprompted review
Very good and fast delivery
Very good and fast delivery - received the next day. Will definitely buy again.
1 December 2021
Unprompted review
God service👍
29 November 2021
Unprompted review
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