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Skousen Reviews 

26,806
•
TrustScore 4 out of 5

3.8

Appliance Store
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See what reviewers are saying

Rated 5 out of 5 stars

This is my second time bying online from Skousen. First time was a Siemens induction cooktop I bought 4 years ago and after daily abuse it still loks new and works perfectly. So when the old dishw... See more

Company replied

Rated 5 out of 5 stars

Quick, helpful costumer service. I bought an air purifier from them. Unfortunately, it stopped working the first day. It was strange as it is a very reliable, highly rated brand. Skousen quickly respo... See more

Company replied

Rated 2 out of 5 stars

Product ordered from Skousen but it’s a front as product actually from Whiteaway. Whiteaway had the product cheaper too! Frustrating and misleading. Then I paid 2000 DKK for delivery and they ref... See more

Company replied

Rated 5 out of 5 stars

The best service ever! We ordered a washing machine and dryer, and they were waiting a bit longer to get products in stock, but we got immediately few solutions how to resolve that small problem with... See more

Company details

  1. Appliance Store

Written by the company

Skousen er en af Danmarks største forhandlere af hårde hvidevarer, og vi har mange års erfaring med at rådgive inden for køb af hvidevarer. Vi tilbyder både fagkyndig vejledning og billige priser. Vi har stort udvalg af blandt andet vaskemaskiner, opvaskemaskiner, tørretumblere og andet godt til hjemmet; herunder også mindre produkter som kaffemaskiner og køkkenmaskiner. Ønsker du at handle hos Skousen, kan du besøge din nærmeste Skousen butik eller købe online via www.skousen.dk.

Written by the company

Support
Der er Skousen-butikker i hele landet og helt sikkert en i nærheden af dig. Vi står altid klar til at hjælpe dig med personlig rådgivning, så du kan vælge de helt rigtige varer. Vores online kundeservice sidder også klar til at hjælpe dig alle ugens dage fra 08:00 til 22:00. Du kan ringe til os på 70 111 000 eller sende en e-mail til kontakt@skousen.dk

Contact info

3.8

Great

TrustScore 4 out of 5

27K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(26,806)

1,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thumbs up!

Great experience. Product was available and delivered quickly and as planned. Communication during purchase and delivery was helpful. Thank you!

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!! When I have a tight budget for a oven, but questioned a price online, an online chat staff (Smc) helped me to search a great deal and offered the best price. I am very happy and satisfied with this shopping experience with Skousen. I am sure whenever I need a household appliances, I will visit Skousen website first. :-)

11 May 2020
Unprompted review
Rated 5 out of 5 stars

problem solved!

i bought an Opti grill with snack tray ... as i do not have a normal kitchen area I use it for most everything I am very happy with the product and when i had a small problem i was able to resolve it by calling the service department . fast, helpful and made sure that i was taken care of. 5 stars I will order from skousen again when the need arises Thank you

25 April 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I called Skousen to clarify a couple of things before ordering a fridge online. The person I talked to on the phone was one of the most customer friendly people I have met in a very long time.

Additionally was the delivery only a couple of days and they had the cheapest price on the market according to pricerunner. Absolutely recommended!!

7 April 2020
Unprompted review
Rated 4 out of 5 stars

SUPER GOD SERVICE!

11 March 2020
Unprompted review
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Reply from Skousen

Hej A.M.,

Tak for din anmeldelse.
Den sætter vi stor pris på!

De bedste hilsner
Julie, Skousen.dk

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