Skinlight Cosmetics Ltd Reviews 125

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will resen... See more

Company replied

Rated 5 out of 5 stars

My son’s skin got really bad over December and January where his cheeks were left covered in spots and dark red acne scars. A friend recommended skinlight! He has used ‘hyperfade dark mark erasing cre... See more

Company replied

Rated 1 out of 5 stars

I used Gluta Caps Glutathione capsules by Skinlight Cosmetics for a month, I discarded the tablets as soon as I realised they make my skin appear darker ! I would give anything to get back to my natur... See more

Company replied

Rated 5 out of 5 stars

I've had a few great experiences buying from Skinlight. I've always had excellent service and they sell products that are hard to find elsewhere. Most recently I got the Gold collagen eye pads and fac... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Skinlight Cosmetics, "The Pigment Correction Experts" Europe's largest online store specialising in corrective skincare & skin lightening products formulated to treat Hyperpigmentation, dark marks and uneven skin tones. skinlight.co.uk have been supplying premium quality skin care treatments since 2001 and are proud to have provided the ideal solutions for thousands of satisfied customers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

125 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

No Delivery after 2 weeks of taking money

I placed an order on 25th April. Money taken from bank account. Delivery was to be in 2 days. It is 8th May and no parcel in sight. They mentioned the parcel must have got lost and they will resend by 7th May, but I have not received anything and am out of £50!
Will review the feedback if they resolve this.

25 April 2026
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Hi - we are very sorry to hear that your order has still not arrived. Can you please email customer support at info@skinlight.co.uk and include your name and order number so we can look into this for you. Thank you.

Rated 5 out of 5 stars

I never thought I could get my hands…

I never thought I could get my hands the same colour as my face or my body. I always struggled with pigmentation. You wouldn’t never guess the amount £££££money I have spent to get my hands clear form pigmentation. I had a lot a lot of insecurity. Everyone use to stair in my hands , until I found skin light. Omg all there products is one million dollars. I love it , I could see the result for one week. I’m
Keep ordering. I can never get enough, I can’t wait to get my other orders The vitamins and supplements. I’m
Looking forward for the new season. Thank you skin light. Keep doing what you’re w. Is the best product.

19 January 2026
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you so much for taking the time to write this review - we really appreciate it.

What you shared about your hands and the insecurity you lived with really touched us, because that’s exactly why Skinlight.co.uk exists. So many people come to us after years of spending money, trying everything, and feeling disappointed. Hearing that you love our products and that you’re finally feeling confident again - is the greatest reward for our team.

Thank you for trusting us with your skin journey and for being part of the Skinlight family. We’re very excited to continue supporting you through the new year and beyond.

With gratitude,
The Skinlight Team

Rated 1 out of 5 stars

Reverse effect on my skin!

I used Gluta Caps Glutathione capsules by Skinlight Cosmetics for a month, I discarded the tablets as soon as I realised they make my skin appear darker ! I would give anything to get back to my natural skin tone! I have waited since April for my skin tone to return to get back to its normal tone but still no difference and it’s now December. I so regret ever taking these gluta capsules by skintight cosmetics!

13 December 2025
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you for your comment.

We take your feedback seriously and are genuinely sorry that you are not happy with this best selling product.
However, we’d like to clarify for anyone that Gluta Caps do not contain any ingredients known or biologically capable of darkening skin tone, and this is not an effect associated with glutathione supplementation or supported by clinical evidence.

Skin tone changes can be influenced by many external or internal factors unrelated to supplementation, and anyone with ongoing concerns should seek advice from a qualified professional.

We remain committed to product safety, transparency, and responsible communication.

Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company. My parcel went missing but when I contacted them, they claimed that they will investigate with Royal Mail and get back to me. They never did and when I contacted them again they stated that Royal Mail have confirmed it was delivered as per the photo from delivery proof. They never investigated anything as they’re refusing to send proof of investigation outcome from Royal Mail so I can file a case for theft to the police.

This company should not be in operation whatsoever. The amount of negative reviews from their customer service says it all. Why are you guys at SkinCosmetics refusing to provide me with the proof of correspondence from the investigation with Royal Mail? You keep directing me to the proof of delivery photo. We shall meet in court!

Pathetic!

20 October 2025
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

We are genuinely sorry that you have experienced this situation - we understand how distressing it is when a parcel cannot be located.

However, to ensure fairness and clarity, we do want to correct some of the statements made in this review.

Royal Mail have confirmed to us that the parcel was successfully delivered to your address and provided a time-stamped photo as proof of delivery.

You acknowledged receiving and viewing this photo confirmation.

Once a parcel is confirmed as delivered and accepted by Royal Mail, any subsequent loss or theft from the property unfortunately becomes a matter outside of our control.

We did investigate the delivery status promptly with Royal Mail, and the information they provided to us is the same proof of delivery that has already been shared with you.

We also advised that if you believe a theft has occurred, you should report this to the police using the delivery evidence already supplied.

At Skinlight, we pride ourselves on supporting our customers and delivering orders reliably. We have fulfilled every obligation correctly on this occasion, and we remain willing to help you in any way we feasibly can by re-providing the delivery confirmation if required for your report.

Rated 5 out of 5 stars

Skin is glowing!

My skin has always felt amazing after my facials with these products so I decided to buy the moisturiser myself! And after using it for not even a week my skin looks better then it has in years! I have very acne prone skin and finally a moisturiser (I use it at night) that doesn’t break me out, it’s reduced my spots/ recent spot scars & I’m excited to see how it was look after one month! 5*

25 September 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended to use the pure…

I was recommended to use the pure brightening and correcting exfoliating treatment after a flare up of my skin around my chin and mouth, having started this 2 weeks ago it has definitely cleared my skin up and I will continue to use this as part of my skincare routine

4 August 2025
Unprompted review
Rated 4 out of 5 stars

Skinlight

Thank You for Resolving the Issue

I initially had a frustrating experience with my order from Skinlight. After spending a significant amount on tablets, my parcel was marked as delivered by Royal Mail but had been left in an unsafe location on my doorstep. with no parcel or delivery card in sight. I reached out to Skinlight, expecting support, but at first, the communication fell short of expectations, and I was quite disappointed.

However, I’m pleased to say that Skinlight has now rectified the situation. They have since sent a replacement product, which I’ve received. I truly appreciate them stepping in to resolve the issue, and I’m thankful for their follow through.

Mistakes can happen with delivery services, and I’m glad Skinlight ultimately took the necessary steps to make things right. Thank you again for sorting it out. I look forward to trying the product!

Many thanks

21 July 2025
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Hi - the Royal Mail tracking information shows that your parcel was successfully delivered to your nominated safe place. They have proof of the successful delivery. You say that you contacted us about this but we cannot find any messages from you regarding this query. Can you please email our customer support team at info@skinlight.co.uk so we can establish the facts with you. Thank you very much.

Rated 5 out of 5 stars

Obsessed with these products

Obsessed with these products. I’ve just started take the mega fade radiant glow gummies and already seeing a difference in my skin. Will be exploring more of their skin care range. 100% recommend!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

I often purchase items from the company…

I often purchase items from the company because there products are really good very effective value for money I purchased the Liposomal vitamin skin brightening supplement and it works great for me fast delivery products pack with care overall very please

19 February 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you so much for taking to the time to leave this review. We really appreciate it.

Rated 1 out of 5 stars

It’s not working at all

It’s not working at all,It’s been using more than a month,Just waste of the money.Don’t recommend it.

3 January 2025
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you for your feedback, and we’re sorry to hear that you’re not seeing the results you were hoping for with our Megafade skin cream. We understand how important it is to feel confident in the products you use, and we’d like to help.

This cream is designed to be used daily for at least 30 days to achieve optimal results. While many of our customers see improvements within this timeframe, for some, it can take a little longer due to factors such as skin type, lifestyle, or individual concerns. This product is one of our bestsellers because it consistently delivers results for most users, and we’re confident it can work well for you too with continued use.

We’d love to help you get the best out of your skincare routine. Please don’t hesitate to reach out to our customer support team at info@skinlight.co.uk - They can provide personalised advice and tips to ensure you see the best possible results from the product.

We truly appreciate your patience and trust in our brand, and we’re here to support you on your skincare journey.

Warm regards,
Denise

Rated 5 out of 5 stars

Amazing hyperfade cream

I am so pleased I tried hyperfade cream,after buying really expensive creams that didnot work.I have tried a few of skinlight creams ,but the one that works the best for me is hyperfade cream.I have really bad sun damage and it's really improved alot ,So thankyou sunlight ,I will always buy this product.

16 August 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you for taking the time to share your experience. We really appreciate it.

Rated 1 out of 5 stars

A big waste of my money

A big waste of my money. I spent 65 pound on products that haven’t worked. It’s been 5 weeks now.

8 August 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you for reaching out and sharing your feedback regarding the skincare treatment you recently purchased from us. As skincare products can vary in their effectiveness from person to person, it's important to allow adequate time for the active ingredients to work. Typically, we recommend using the product consistently for at least 6-8 weeks to see significant results, as skin cycles take time to renew and improve.

The item you bought is one of our best selling treatments and works very well for most users, so we do recommend that you continue to use it daily and you should start too see good results in a couple of weeks.

We believe in the quality and efficacy of our formulations, which are developed with extensive research and high-grade ingredients.

However, if after this time, you are still not happy, please contact our customer support team at info@skinlight.co.uk. They will be happy to assist you with a satisfactory solution. We are committed to ensuring you have a positive experience with our brand and will help you find a product that provides the results you desire.

Rated 5 out of 5 stars

Amazing Product.

I recently tried the Megafade Lightening Serum, and I am beyond impressed with the results. After struggling with dark spots for years, this product has truly been a game-changer for my skincare routine. The serum has a lightweight and that absorbs quickly into the skin, making it perfect for both morning and evening use.

Within just a few weeks of consistent application, I noticed a significant reduction in the appearance of my dark spots. The serum not only lightened these stubborn areas but also gave my skin an overall brighter and more even tone.

What sets Megafade Lightening Serum apart from other products I've tried is its gentle yet effective formulation. I have sensitive skin, and I experienced no irritation or redness while using this serum. The packaging is sleek and user-friendly, with a convenient dropper that ensures precise application.

Overall, I highly recommend the Megafade Lightening Serum to anyone looking to clear away dark spots and achieve a more radiant complexion. It has truly transformed my skin, and I am thrilled with the noticeable improvements. This product is worth every penny! But remember I also use other products from this fantastic company. I learn about them by contacting them through the chat assistance on their website.

7 August 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you so much for taking the time to share your feedback and post this review. We are very glad that this new serum is working well for you.

Rated 5 out of 5 stars

Very happy with my product it arrived a…

Very happy with my product it arrived a little late as they did not have my right address but they sorted it out right away .
very good customer service.
Thanks again.

13 May 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you for taking the time to leave this review. We really do appreciate it.

Rated 5 out of 5 stars

I have been using megafade face cream…

I have been using megafade face cream for a couple of months now and have really noticed the difference in texture in my skin and reduction of hyperpigmentation through hormonal changes and sun damage.
You have to persevere with it. I was on my second jar before I noticed a significant improvement but it’s much better value than some more expensive products out there.
My skin is noticeably brighter and clearer. I definitely recommend.

24 March 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thanks so much for taking the time to write this review. We really appreciate it!

Rated 4 out of 5 stars

Great customer service

Skinlight was very good with my queries. I have really problematic and sensitive skin but I was helped to choose the right product; Hyperfade. Im absolutely loving the results so far.

10 March 2024
Unprompted review
Skinlight Cosmetics Ltd logo

Reply from Skinlight Cosmetics Ltd

Thank you very much for your feedback!

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