We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more
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Company details
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Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.
Contact info
Unit 1, Greatbridge Business Park, Budds Lane, SO51 0HA, Romsey, United Kingdom
- +44 (0)1794 830005
- sales@skates.co.uk
- www.skates.co.uk
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Hasn’t replied to negative reviews
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Rail rewind for skateboarding
The rail skates super nice and it doesn’t move while doing trick on it, the only thing I didn’t like it’s when you skate sometimes the leg pins come out, like at the start they used to be in place but now every 10 mins we have to go there and put a pin back because it’s always falling, but other then that it’s a perfect rail
Amazing Service
Amazing Service. Ordered a scooter online for my son after a bad experience with another large scooter company.
Explained this to Mick and he ensured that it was ordered into the store promptly and sent out the following day.
Highly recommended
Would recommend!
We’ve just received our Scooter and it’s fab! We got it for my son’s upcoming 5th birthday and he’s going to absolutely love it. Great sturdy item, packaged really well and real quick delivery. Would recommend!
Sadly this company have let us down…
Sadly this company have let us down badly !!!! We brought an expensive scooter for my 11 year old son for Christmas. Realistically he didn’t ride it till the weather got better in April so it’s been used a few months. He’s a very small petit 11 year old, and he was at the skate park, just going up and down the ramps, also he isn’t capable of extreme tricks, which I’ve been told by ‘skate uk’ he must have been doing !!! He wasn’t ! He went down a ramp and slid to the side and the handle bar snapped clean off! And could have punctured through his abdomen but luckily it just missed him. Contacted Skate UK as this handle bar obviously had a weakness hence why it snapped! Apparently even tho you buy it from Skate UK, all they kept saying was the manufacturer only gives a 30 day warranty and that apparently 6 months is ample for an extreme sports item! I personally don’t feel spending £100’s for only 6 months use is acceptable! Got offered a £10 credit which was insulting! Sent them the ‘Consumer rights act ‘ stating if an item is faulty between 6 months or longer they should have offered a repair or replacement, if that fails a full refund, yet nothing ! From one parent to another if you don’t want to risk a sharp handle bar hurting your child, AVOID AVOID AVOID !!!!!
Skatepark ready
Fast delivery, well packaged. I’m sure the birthday boy is going to love them
Easy to order
Easy to order, was sent out on the next working day, the delivery service change date of delivery however that was nothing to do Skate.co.uk.
Product itself is very good quality and looks exactly like the picture online, easy to assemble and my son loves it.
Thank you Skate.co.uk
Great shopping experience
Fast delivery, brilliant updates on where my parcel was and when it would arrive. Overall great shopping experience and will buy from here again thank you
Fantastic company to deal with
Fantastic company to deal with, fast delivery and great prices. One very happy kid. Thanks again 😊
Good quality product delivered on time .
Good quality product delivered on time .
I have purchased several items from…
I have purchased several items from Skates and have always been satisfied with the product and delivery. They have a wonderful Customer service with prompt helpful advice.
Easy purchase and fast delivery thank…
Easy purchase and fast delivery thank you my daughter loves her board.
Excellent!
Excellent service, very speedy delivery, great product. Thank you!
ordered on the 27.05.26,
ordered on the 27.05.26,
sent via DHL and still not received any items, have contacted DHL and they said its lost in the system, they asked to get back in contact with skate and they just say it with DHL,
i have been waiting now for 8 days in which should of been 2 days.
now telling me its with dhl again today, and will be returned to them and asked just to send out another scooter plus items and now said its being sent back to them.
total confusion from both parties.
now waiting for a email back to see what is happening.
Now being told have to wait for a refund until the items are back with them which is absolutely wrong the problem lays with skate and DHL not the buyer.
rang them about 20 times and no answer.
The manger was not helpful one bit.
Absolutely shi#show of a company.
do not use them. do not order from this place.🤬
Great grip tape for my son's stunt…
Great grip tape for my son's stunt scooter 🛴
Easy to order and arrived on time
Easy to order and arrived on time . My granddaughter loved them and they were easy to adjust to her size .
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