Skates.co.uk Reviews 

8,879
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders is completely straightforward and the delivery service is remarkably fast and reliable. Many people are also very pleased with the overall quality of the products, noting that items like scooters and skates are well-made and durable for everyday use. However, some reviewers were not happy with delivery problems, reporting that parcels occasionally arrived late, damaged, or smelling strongly of smoke. A few other people also felt that customer support was unhelpful when attempting to resolve missing orders or handle disputed return requests.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality, good prices, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Quality

People report positive experiences with quality, noting that the items are very well made, comfortable, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting the smooth online... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more

Rated 5 out of 5 stars

I wanted a stunt scooter for my granddaughter but did'nt have a clue what to get. I phoned skates cothey were brilliant, I told them what I wanted, age of granddaughter etc and they were very helpful,... See more

Rated 5 out of 5 stars

Such an easy transaction, I ordered two for my twin grandson‘s birthdays. They originally told me they wanted blue so I ordered two blue ones then one of them wanted it in black. I emailed the company... See more

Rated 5 out of 5 stars

Excellent service, excellent products! Highly recommended. I can recommend SFR Vision II Quad Roller Skates for kids, my daughter is super happy with color scheme. They are comfortable and well mad... See more


Company details

  1. Skateboard Shop
  2. Bicycle Store
  3. Children's Clothing Store
  4. Winter sport Store

Written by the company

Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(8,879)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Rail rewind for skateboarding

The rail skates super nice and it doesn’t move while doing trick on it, the only thing I didn’t like it’s when you skate sometimes the leg pins come out, like at the start they used to be in place but now every 10 mins we have to go there and put a pin back because it’s always falling, but other then that it’s a perfect rail

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service. Ordered a scooter online for my son after a bad experience with another large scooter company.
Explained this to Mick and he ensured that it was ordered into the store promptly and sent out the following day.
Highly recommended

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend!

We’ve just received our Scooter and it’s fab! We got it for my son’s upcoming 5th birthday and he’s going to absolutely love it. Great sturdy item, packaged really well and real quick delivery. Would recommend!

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Sadly this company have let us down…

Sadly this company have let us down badly !!!! We brought an expensive scooter for my 11 year old son for Christmas. Realistically he didn’t ride it till the weather got better in April so it’s been used a few months. He’s a very small petit 11 year old, and he was at the skate park, just going up and down the ramps, also he isn’t capable of extreme tricks, which I’ve been told by ‘skate uk’ he must have been doing !!! He wasn’t ! He went down a ramp and slid to the side and the handle bar snapped clean off! And could have punctured through his abdomen but luckily it just missed him. Contacted Skate UK as this handle bar obviously had a weakness hence why it snapped! Apparently even tho you buy it from Skate UK, all they kept saying was the manufacturer only gives a 30 day warranty and that apparently 6 months is ample for an extreme sports item! I personally don’t feel spending £100’s for only 6 months use is acceptable! Got offered a £10 credit which was insulting! Sent them the ‘Consumer rights act ‘ stating if an item is faulty between 6 months or longer they should have offered a repair or replacement, if that fails a full refund, yet nothing ! From one parent to another if you don’t want to risk a sharp handle bar hurting your child, AVOID AVOID AVOID !!!!!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, was sent out on the next working day, the delivery service change date of delivery however that was nothing to do Skate.co.uk.
Product itself is very good quality and looks exactly like the picture online, easy to assemble and my son loves it.
Thank you Skate.co.uk

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Fast delivery, brilliant updates on where my parcel was and when it would arrive. Overall great shopping experience and will buy from here again thank you

5 June 2026
Unprompted review
Rated 1 out of 5 stars

ordered on the 27.05.26,

ordered on the 27.05.26,
sent via DHL and still not received any items, have contacted DHL and they said its lost in the system, they asked to get back in contact with skate and they just say it with DHL,

i have been waiting now for 8 days in which should of been 2 days.

now telling me its with dhl again today, and will be returned to them and asked just to send out another scooter plus items and now said its being sent back to them.
total confusion from both parties.
now waiting for a email back to see what is happening.
Now being told have to wait for a refund until the items are back with them which is absolutely wrong the problem lays with skate and DHL not the buyer.
rang them about 20 times and no answer.
The manger was not helpful one bit.
Absolutely shi#show of a company.

do not use them. do not order from this place.🤬

27 May 2026
Unprompted review

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