Sizzling Pubs Reviews 

318
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, most reviewers were somewhat happy with their experience overall. Many consumers actively appreciate the exceptionally friendly staff and prompt service they consistently receive during their regular visits to the establishments. Visitors frequently mention enjoying delicious meals paired with a genuinely welcoming atmosphere provided by the dedicated team members. Some reviewers were not happy with the inconsistent quality of the food and occasionally poor service encountered during peak times. Customers noted specific instances where dishes arrived completely overcooked or cold, while staff members were sometimes unhelpful and unattentive. A few people also mentioned experiencing long waiting times before receiving their orders or getting assistance.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, ranging from exceptionally friendly and... See more

Service

Consumers find service to be positive, highlighting fantastic and amazing experiences with bar staff and... See more

Location

Reviewers highlight ambiguous aspects of location by mentioning various venues across different cities and... See more

Quality

Reviewers mention ambiguous feedback about quality, revealing a wide divergence in customer experiences.... See more

Product

Customers had ambiguous experiences with product, reflecting a wide split in opinions regarding the food... See more

Reviews shaping this summary

Rated 3 out of 5 stars

THE HIGHFIELDS INN CHESTERFIELD called in 18th February 2026 for a lunch time meal Just after refurbishment. Ordered Lasagne the meal itself was hot and tasty However the presentation left a l... See more

Rated 3 out of 5 stars

Booked a table to eat and watch the football. So many staff but that has its own issues as nobody seemed to know what they were doing but polite. The food as what I expected not great, it came out... See more

Rated 2 out of 5 stars

I went for a meal with my friend and we both had steak meals, I wanted mine medium and he wanted welldone, when the food came out mine was ok but his was still bleeding it was more bloody than mine,... See more

Rated 2 out of 5 stars

Visited The Bay Horse Inn, Cramlington on 13th April for lunch. Arrived around 1.30pm. A member of staff, sitting at a table, who took a while to acknowledge us and then just said “sit at any table”.... See more


Company details

  1. Restaurant
  2. Bar

Information provided by various external sources

Sizzling Pubs, where good food and drink, great value and a generous serving of sizzle are always on the menu


Contact info

3.5

Average

TrustScore 3.5 out of 5

318 reviews

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No history of asking for reviews

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3.5

All reviews

(318)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the castle hadleigh/benfleet if you dont want something nice to eat and be insulted go here

used a groupon voucher,still cost a fair bit, tried to pass off normal pepsi for pepsi max,food took 90 minutes and came cold, mushrooms tasted of soap!!and expertly microwaved to death! main course of thinly sliced chicken (supposed to be skewered chicken breast),cold and layed on vegtable "stodge",suposed to come with rice so ordered some chips as well , no rice but over salted chips and some cheesey garlic bread with green stuff again horrible.The best bit was the rudeness of front of house manager NEVER AGAIN WILL I USE THIS CHAIN

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed service experience

Booked an table at Eastfield Arms for me and wife, long queue at bar so used the app to order, waited over thirty minutes before assisted told us we would be waiting an hour, no where does it say this in the bar, after hard day at work to be sat around for something to eat….disgusting service and behaviour

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Waggon and Horses

Waggon and Horses, Hucclecote in Gloucester - always good food at reasonable prices. The recent refurb is lovely and manager and staff always pleasant and welcoming. Breakfast in particular is spot on. Keep up the great service and thanks.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Boxing Day bonus

Went in for a spur of the moment meal on Boxing Day, to the Bryncoch inn, neath, the pub was packed but Sam (waitress from Birmingham) was very accommodating & found us a nice table, food was delicious & our cocktails were perfect, made by Sophie… thankyou both & happy new year!!!

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Handy for Chester zoo

Wheatsheaf Inn Upton, lovely person greeted us and showed us to our table, the waitress was excellent and the meal was good.

28 December 2024
Unprompted review
Rated 1 out of 5 stars

The Briars

The Briars - Kettering Appalling service including cold food when it arrived after a 90 minute wait - app doesnt accept gift card - never again - generic standard reply on google review hence publishing on trust pilot - NOT recommended

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

28th Nov 2024
The Plough in Sandiacre. We only ate there when they had 40% offer. but on this occasion even they managed to surpass their already low standard. The food was amateurish at best Cold chips, Tough grizzly chicken, Cold plates, Dry Burger, Old salad. Nobody attended the table to ask if the meal was ok. Not a pleasant experience at all. We have deleted our sizzling pubs account and NEVER eat there again.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

A great experience for family and…

A great experience for family and friends. A good variety of excellent food. The staff are excellent and they make each visit a pleasure. We go in every Friday night and have done for over 30 years. Now our children, grand children and great grand children join us just for the pleasure of a wonderful evening which they will always remember.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Hove grenadier absolutely lovely meal…

Hove grenadier absolutely lovely meal the chef brought out the sauce for the prawns and I asked if she had made this meal and that it was beautifully prepared and delicious, the grenadier had a promotion on and I was really impressed at the care and prep and also the quality of both meals thank you Sam the meal was lovely

26 November 2024
Unprompted review
Rated 3 out of 5 stars

Hare and Hounds

Went to the Hare and Hounds Lowton. it was around 4.00pm, so it was quiet. I ordered the salad, with an add on of rump steak. No rump steak was available. I thought, here we go again! So had to choose a different option. Salad came minus the cabbage and carrot. For the price, there wasn't even that much salad to begin with. There was a sauce/dressing included that sounded delicious. But it came in such a tiny dish, I could hardly taste it. A couple of teaspoonfuls worth. Every time we go to a sizzling pub, there seems to something 'not available' on the menu, (it was burger buns previously)! Or there's something missing from your plate when it arrives. How can they not get a simple salad right? Not as if they were run off their feet. Gave 3 stars because food came pretty quickly, and what we did get was well cooked.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

The Black Horse, Rainhill

Had a family meal of 11 of us at The Black Horse in Rainhill, Merseyside on 29/10/24. Food was amazing for the the very fair prices, my steak was done to perfection and everything stayed piping hot to the last mouthful. Very clean pub and fair customer service, but one slight criticism was that the staff seemed to be a little flustered and rushing although the pub was not that busy at 18.00 hours.

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Blossoms in Lytham on Saturday not something we will do again

We visited Blossoms in Lytham on Friday & had a very decent meal. Food & service was fine.
As we were staying in the area for another day we visited the establishment again on Saturday. The experience this time was somewhat different
We both ordered steak which neither of us could chew. We had taken our two dogs who enjoyed the meat
We called over the waitress showing her the gristle which was still on my plate. To her credit she apologised
The chef appeared but ignored us & ordered a pint from the bar
We acknowledge steaks can be good & sometimes not so good but for two steaks to be totally inedible is strange
It would have reduced the feeling of being cheated if the management came & spoke to us
James,

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service tonight at the Pied Piper in Middlesbrough. Staff on mobile phones while I was waiting to be served. Food took over an hour to come out and was luke warm....it's a Tuesday and wasn't busy! Very disappointing

1 October 2024
Unprompted review
Rated 3 out of 5 stars

Bryncoch Neath . Food was very good service was poor

I went to the Bryncoch with my elderly aunt. Whilst the food was very good the service was poor.
The lady at the door who seated us was very shouty and bossy and somewhat rude.
The boy behind the bar was very good but there was one server for a full restaurant. Had to wait ages whilst my food was going cold .
Disappointed and not a particularly pleasant experience: very perfunctory

20 September 2024
Unprompted review

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