Sit 'n Sleep Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting great experiences from sales to... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, describing the entire process from sales to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(305)

285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish

From start to finish, my experience with Sit ‘n Sleep was outstanding. The delivery team was professional, on time, respectful, and handled everything with care. They communicated clearly before arriving, worked efficiently, and made the whole setup process stress-free.

They took extra care bringing the mattress into the house without damaging walls or furniture, set everything up perfectly, and made sure I was satisfied before leaving. You can tell they take pride in their work and customer service.

Buying a mattress can be stressful, but the delivery experience honestly exceeded expectations. Smooth, fast, and professional all around. Highly recommend Sit ‘n Sleep and especially their delivery team if you want great service done right.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication during the delivery

Great communication during the delivery process. You can track the delivery leading up to your window. They were on time. Quick, efficient and took great care, cleaning up as they go and making sure I had all of the correct directions and that everything was working. They were personable, friendly and professional.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Sit N Sleep is OP

Price, delivery comms, and recycle service all 10/10.
Bed is amazing too. Sit n Sleeps been around forever for a reason

23 May 2026
Unprompted review
Rated 5 out of 5 stars

The salesman was very knowledgeable…

The salesman was very knowledgeable about products. He did not try and oversell them. But looked at our comfort showing us a number of products. He explained the various policies and warrantees. We were kept updated on the delivery date and time. When we got a call stating the time they would deliver our bed, “headed your way”, they were here within 10 minutes. The gentlemen who delivered the bed, were polite and took great care not to damage anything. They were quick and kept things clean.
Purchased May 19, 2026; Delivered May 22, 2026

19 May 2026
Unprompted review
Rated 5 out of 5 stars

We were very happy with our salesgirl…

We were very happy with our salesgirl Jennifer Cho from Sit & Sleep in Pasadena, CA. She was very knowledgeable and super sweet. Our delivery just came and we are also very hair with the crew Francisco and Juan. They were quick, clean and very courteous.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

I’m very happy with the service Mr Wolfe, store manager provided to me yesterday. My whole experience from beginning to end was a very satisfying one. I received the mattress, bed frame and all the other accessories today and they did a great job! Thank you Sit’n Sleep!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job of making it right

Your delivery team was great, however the box spring was somehow not was was on the order. I wanted a low profile box spring 5". What they brought me was a bunkie board ! There would be no way to make the bed. Customer service said they do have what I need and will deliver tomorrow.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great prices and #1 mattress company

This was my second purchase at Sit n Sleep, I have purchased here many years ago and I strongly recommend purchasing from them! Our experience was 10 out of 10 at the Norco store with Floyd, he was super helpful, never pushy…always a plus. My husband and I were only window shopping and ending up purchasing sooner than expected. Besides the excellent customer service by Floyd, The price was great due to Memorial Day sale and delivery was the next day! Thank you and I will be sending my family and friends to your store again Floyd! I love my temperpeudic mattress! Quick easy purchase and one satisfied customer!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

19 May 2026
Unprompted review

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