Sit 'n Sleep Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting great experiences from sales to... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, describing the entire process from sales to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(305)

285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery ETA was on point

Delivery ETA was on point, Mario and his partner worked quickly and set up my mattress in no time. They were super kind and polite the entire time as well.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, An email the night before to inform me of the delivery window, and then a phone call 30 minutes before the delivery the next was awesome. I happened to be finishing up building our new bed frame and was about 10 minutes behind. On of the guys was gracious to help me finish. He and his other 2 team members built the bed on the new frame in just a few minutes. 20 minutes. Very professional.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick, smooth, safe, careful

The delivery was quick and smooth. Although I live on the 2nd floor, the delivery team was safe and careful while navigating the stairs and tight turn into my unit. They ensured placement of my furniture was right for me.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

The good, the bad!

The delivery was great, the men were fast and courteous. Although the furniture had minor blemishes, on the headboard it didn't appear to happen from the guys bringing into house, not sure where in the transport chain the damages occurred! Nevertheless I have goods that's not bad enough to return but bad enough to not be happy about!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Mattress purchase

From the moment i walked into the store to the final moment of delivery, i was pleased with the customer service rep and the delivery team! Would highly recommend their team from floor to drivers! Pleased with the experience and purchase.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The guys delivering were fast and…

The guys delivering were fast and efficient and very accommodating when we asked them to lower the mattress a little bit. They removed our old mattress and all the packaging material for new bed. They were great and very nice. Very hard workers.

5 June 2026
Unprompted review

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