Sit 'n Sleep Reviews 

319
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a pleasant and unpressured purchasing process. The delivery service is frequently highlighted as efficient, punctual, and friendly, with teams carefully handling items and removing old mattresses. Many people are very happy with their purchases and the overall smooth, easy, and satisfying service experience from start to finish. However, some customers also noted concerns regarding the product itself, such as the mattress height being too high, the mattress cover appearing cheaper than expected, or furniture arriving with minor blemishes.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their efficiency,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, with many expressing happiness and satisfaction with their... See more

Service

Users describe positive interactions with service, highlighting exceptional in-store and delivery... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

My satisfaction with my new bed began with the awesome service I received in the store. Kent in West Covina is wonderful. Anna helped reschedule me when I couldn't be home and she was super sweet! The... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more

Rated 5 out of 5 stars

Jesse is great at his job, he explained everything so regular people can understand. Jesse's upselling skills are spot on. My wife and I walked away with more than we walked in for, happily. I will be... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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No history of asking for reviews

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4.9

All reviews

(319)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have no regrets thanks to salesman…

I have no regrets thanks to salesman Daryl I felt that I made a good choice with my selection of a bed. The delivery service was made early. The crew came in and within minutes had my bed set up & I was on my way to a good, ache free nights rest.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

The show room and sales representative

The show room and sales representative. I purchased the bed and bed springs and it was delivered today. All went well. I have to get used to sleeping on a taller bed. My old mattress was 31 yrs. old and a lot shorter.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Who knew buying a mattress could be so…

Who knew buying a mattress could be so easy? From the start selecting a mattress to delivery the process was seamless. FANTASTIC customer service both in the showroom, to receiving texts and phone calls about delivery. I am telling all my friends to see Joe Adams at the Northridge location! The delivery men were so helpful and even vacuumed my carpet under the bed. I couldn't believe it and made sure to tip them handsomely. Thanks SitnSleep ! You deserve 100 gold stars!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

We are so happy with the customer…

We are so happy with the customer service we received at Sit n Sleep. Mark was our sales representative and he was fantastic. He is extremely knowledgeable and took his time explaining everything to us. He had us lay on all the mattresses so we could get our best fit. Highly recommend this store if you are looking for a new mattress.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I could not say enough good things

I could not say enough good things! The sales experience was so knowledgeable and courteous. The store was very well stocked with everything needed. The store was very careful to do everything just right! Delivery was competent, careful and courteous. The whole experience was above and beyond! Thank you!! Margaret

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, courteous, not pushy Danny was very knowledgeable in the product he sells if I ever need a new mattress this the place I would go.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

From top to bottom we couldn’t have had…

From top to bottom we couldn’t have had a better experience!!! Peter and Jay really took care of our every need and helped us choose a quality adjustable bed bundle that didn’t strain the pocketbook … at least not too much! 😉

The delivery and installation staff was on time, quick and friendly. We couldn’t have asked for a better experience!!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience

They kept me informed of their arrival. Arrived at the beginning of the time window and replaced the old with the new in 10 minutes. Polite and professional

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

Luis Gil is an outstanding salesman, who cares about customers. He took the time to listen to my needs, provided excellent insights and gave me time to try out the brands until I was sure of my eventual choice. A week later, Mario & Edwin delivered my new base and mattress. They were very professional, speedy and pleasant! Loved the updating tracking feature for day of deliveries letting you know where in delivery priority and how soon they’d arrive. Overall very happy with everyone I worked with at Sit ‘n Sleep! Can’t wait to sleep on the new mattress tonight! Thank You!

4 May 2026
Unprompted review

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