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3.0

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

My order took 6 weeks to be delivered

My order took 6 weeks to be delivered. Then wrong blouse and wrong sized shoes !
The offer I was given was to keep them , but it would cost me to re order correct size footwear . The blouse I originally ordered was out of stock!
Dissatisfied, Dissapointed is an understaintment

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I was a little wary of ordering from…

I was a little wary of ordering from Sister after reading the negative reviews but I read the terms and conditions first and knew it was at my cost to return if not suitable. Yes it did did cost £10.95 for special delivery but this did include insurance to cover the value (£259). I returned and was refunded within a day or two.
Overall the experience was excellent.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Returns not accepted

I ordered a skirt online, tried it on for five minutes in my bedroom and returned it promptly unworn. Sister have refused to refund it claiming skirt not returned in condition they dispatched, claiming a food odour. Do not order from this company! You will not get refunded!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Afternoons Shopping at Sister

Really pleased with all my purchases today, 5 Dresses, 3 Tops and 2 Jackets. Ellie was such a great help, a personal
shopping experience no less with EXCELLENT service and drinks provided along the way :) So looking forward to wearing my new clothes. 5 Stars *****

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant !

Couldn't have been more helpful; went out of their way to get an item not available in store. A special thank you to Ellie ! I've bought several items over the last couple of years and wouldn't hesitate to use again. I've had no issues whether on delivery, quality, helpfulness or occasionally returning an item.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Gem of a shop

Lovely boutique with gorgeous clothes. The staff couldn't be more helpful over the phone and my purchases have always arrived on time. Needless to say I will be back. Thank you Sister :)

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Love this shop 🥳

Very efficient friendly staff whenever I call for some help re sizing etc and the brands are very very good .
I wish I lived nearer as I would be in all the time !!
Prompt refunds too .
Five stars from me ⭐️⭐️⭐️⭐️⭐️

22 July 2023
Unprompted review
Rated 1 out of 5 stars

Be careful when buying from Sister…

Be careful when buying from Sister Online.co.uk I bought this scarf.
reevo-designer-inspired-flower-print-scarf-black-orange-p46254
When I received it there was a mistake on the scarf and I wrote to them, they replied that the scarf is shown with mistakes on their picture, and I can see that now when I look closely. See the left side of the picture, missing orange. Orange is missing at both ends of the scarf. The store has refunded the shipping. I didn't expect a shop like SisterOnline.co.uk to sell faulty items, and certainly not that they haven't mentioned on the site that the scarf is faulty, so only 1 star from me.

8 December 2022
Unprompted review

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