Whatever you do, don’t buy anything from this company they’re crooks. Made an order two months ago and received nothing and no updates. Contacted them several times and still no response. Weeks and... See more
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See what reviewers are saying
I received the following grovelling email from Singletrack Bikes’ CS Manager, Gabe Bell; Dear Brian, I’m reaching out personally to sincerely apologise for the recent lack of commun... See more
Ordered. Delivery date came and went. Order status not updated. I contacted 3 times but no reply. I have pointed this out to the providers of their shop platform push.bike suggesting they co... See more
I bought some tyres just before xmas 23 from singletrackbikes.co.uk that were ordered in from supplier. Contacted singletrackbikes for progress update as online tracking wasn't working for me and I... See more
Company details
Written by the company
Find your flow with Singletrack Bikes. We all dream of that endless flow on trail, road, gravel or just the best days out making memories with the family. We are all about riding bikes at all levels and providing the best service we can to Kirkcaldy and beyond.
Contact info
2-24 Mill Street, KY1 1SD, Kirkcaldy, United Kingdom
- 01592 724466
- info@singletrackbikes.co.uk
- www.singletrackbikes.co.uk
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Genesis Datum Frame Purchase
Single Track bikes provided a great service, responsive and great communication throughout the purchase process, including arranging finance. The frames was even in stock and delivered ahead of schedule. Extremely happy with the service and I'd highly recommend.
27 September 2016
Unprompted review
Issue resolved speedily and personally
I'm pleased to recommend Singletrack bikes. An out dated photograph on the Singletrack website lead to an inappropriate purchase. The intended goods being no longer deliverable, Singletrack immediately price-matched with the cheapest supplier and refunded the difference plus 50% to cover any inconvenience. It is easy to praise when everything goes right, but it is how a company handles problems that I feel is more telling.
26 September 2016
Unprompted review
Great
Great supplier did exactly what they said and no postage charges
22 September 2016
Unprompted review
The only place...
... I could find to get the right gauge (15/16/15) spokes to rebuild my old 27" Birmalux/Lambert (36/36) and Dunlop/Racelite (32/40) wheels at a reasonable price. I'll be back!
22 September 2016
Unprompted review
The exact thing I wanted.
The exact thing I wanted (Elite Turbo-trainer), cheaper than anywhere else, and with no extra costs.
Was told when it would arrive, which was two days after I'd ordered it. And it did.
21 September 2016
Unprompted review
Excellent Service
Ordered my son's new bike from Singletrack. I was worried it wouldn't arrive in time for his birthday, but it was a great deal cheaper from Singletrack, so I called them up for delivery advice. They were very helpful and assured me the bike would arrive in time. And it certainly did, within about three working days. So top marks all around and I now have a very happy 10 year old too!
21 September 2016
Unprompted review
Easy shopping
Items arrived as ordered, within the timescale promised by the vendor
20 September 2016
Unprompted review
Simple efficiency
First time transaction with single track because of good price. All worked well and received goods a couple of days before due. This is all I need.
16 September 2016
Unprompted review
Shimano rear mech
Easy order quick delivery , wouldn't go anywhere else now , thanks guys .
16 September 2016
Unprompted review
Perfect online shopping
Good, easy to use website and competitive prices - great online shopping experience
16 September 2016
Unprompted review
Great service
prompt response when i phoned regarding my order status.
15 September 2016
Unprompted review
Brilliant product and brilliant service
14 September 2016
Unprompted review
Dutch Buyer.
Nice and helpfull people and very fast delivery.
Thank you very much.
11 September 2016
Unprompted review
Very good service
Very pleased with item and dispatched very quickly excellent service
10 September 2016
Unprompted review
Good service
Ordered a couple of arm warmers. Not had a chance to try them yet - so can't comment on the product, but very satisfied with the service: good price and quick dispatch.
6 September 2016
Unprompted review
Cap nuts for Nexus hub
Reasonable prices compared to others on the net, fast service, many thanks :)
6 September 2016
Unprompted review
Excellent and super quick
Excellent service, great deal, super quick and no messing about.
5 September 2016
Unprompted review
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