Simpson Travel Reviews 

1,333
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and local representatives for their exceptional helpfulness, knowledge, and attentive service, often going above and beyond. People highlight the superb, seamless organization, noting that everything from transfers to accommodation runs effortlessly. Many consumers also appreciate the special accommodation and delightful, often spectacular, locations, contributing to relaxing and memorable holidays. However, some customers noted specific issues with facilities. Several reviewers reported concerns regarding the general condition and cleanliness of some properties, describing villas as tired or not properly maintained. Other people experienced problems with amenities like inconsistent hot water or malfunctioning electric gates, and some found certain practical aspects, such as outdoor cooking options, to be lacking.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the superb experience from start to finish,... See more

Location

Reviewers highlight positive aspects of location, often describing them as great, splendid, and even sublime,... See more

Holidays

Users consistently express high satisfaction with their holidays, often describing them as wonderful,... See more

Facilities

Consumers find facilities to be ambiguous, with many praising villas as outstanding, comfortable, spotless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service from start to finish. Exceeded expectations, with excellent support from local reps. Slight hiccup with rental car - did not have the one we wanted so upgraded us. But did not suit u... See more

Company replied

Rated 5 out of 5 stars

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more

Company replied

Rated 5 out of 5 stars

Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more

Company replied

Rated 5 out of 5 stars

Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

Written by the company

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,333)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Kefalonia

A wonderful holiday at a lovely Simpson villa. The whole holiday process was seamless. Booking was easy and they kept us updated throughout. Karen was a wonderful representative; she was friendly and very knowledgeable about the area. The villa was spotless and contained everything we needed for a relaxing holiday. Great experience.

5 July 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Louise,

Thank you for your super review. We're thrilled to hear that you had such a wonderful holiday and that everything ran so smoothly throughout. We're especially pleased to hear your kind words about Karen, we'll be sure to pass on your thanks.

We hope to welcome you back for another relaxing holiday soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars
Simpson Travel logo

Reply from Simpson Travel

Dear Mark,

Thank you for your 5-star review! We hope to see you again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Splendid

Everything is so well organised without any fuss.
The hotel was great with a splendid location.
If booking a package holiday I would only ever go to Simpsons.

3 May 2026
Simpson Travel logo

Reply from Simpson Travel

Dear Rachel,

Thank you for your kind words. We are already looking forward to helping you with your next holiday.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Professional helpful staff

The staff at Simpson Travel are very knowledgeable, during the booking process there is always someone who knows the properties and locations well, that you can discuss any questions with. They give honest opinions and do not try to influence any decision. A fantastic company.

13 July 2026
Simpson Travel logo

Reply from Simpson Travel

Dear Julie,

Thank you for your kind words and wonderful feedback. It's great to hear you found our booking team so helpful. We look forward to assisting again in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A welcome surprise..

Excellent organisation, communication and attention to detail, we had fabulous break and will very likely use you again later this year.

23 April 2026
Simpson Travel logo

Reply from Simpson Travel

Dear Ian,

Thank you for your 5-star review. We're thrilled we could provide such a good experience and would be delighted to help make arrangements for your next holiday.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Great Crete Waking Tour

A seem less tour from start to finish. We were met at the airport by Jonathan and driven to our cottage. The walking tour and associated events were great. Everything was first-rate and Crete was glorious. Highest recommendation.

7 April 2026
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Reply from Simpson Travel

Dear Joseph,

Thank you for your wonderful review. We're delighted you enjoyed your time with us in Crete, and your onward recommendation is truly appreciated. We look forward to welcoming you back again in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Excellent and very easy to deal with

Excellent and very easy to deal with. From booking through to resort representatives. Always our first to “go to”!

13 July 2026
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Reply from Simpson Travel

Dear Lesley,

Thank you for your 5-star review. We're thrilled your experience was seamless from start to finish. We very much look forward to seeing you again.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

First trip to Kefalonia!!

Our first time in Kefalonia and what a beautiful stay we had at the farmhouse bourisis in Fiskardo. absolutely stunning property and the views were amazing!

So many nice walks and beaches close by with a short walk into the main village of Fiskardo where there are cute shops and delicious restaurants and bakeries and if you don’t want to leave the villa, you have all amenities available.

A big thank you to Karen and Stephanie at Simpson travel for going above and beyond, which helped make our stay all the more memorable!

Would 100% recommend!

8 July 2026
Unprompted review
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Reply from Simpson Travel

Dear Customer,

Thank you for your lovely review. We're delighted to hear that your first visit to Kefalonia was such a memorable one and that Farmhouse Bourisis provided the perfect base for your holiday.

We're especially pleased to hear your kind words about Karen and Stephanie. We'll be sure to pass on your thanks.

Thank you for your recommendation and for choosing Simpson Travel. We hope to welcome you back to Kefalonia, or another of our destinations, very soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

We stayed at Farmhouse Bourisis in July…

We stayed at Farmhouse Bourisis in July with Simpson Travel and had a wonderful holiday from start to finish. The farmhouse has been beautifully restored and is full of traditional character, while still being really comfortable and well equipped. It was the perfect place to switch off and enjoy the peaceful surroundings.

One of our favourite things was sitting outside in the evenings listening to the cicadas, with nothing but the sounds of nature around us. The pool was fantastic, and the location made it easy to explore the beautiful beaches and spend evenings wandering around Fiskardo before returning to the tranquillity of the farmhouse. We walked into Fiskardo and took 20 minutes and a taxi back was €10.

I’d especially like to thank Zoe in the Sales team for making the process so straightforward, Karen and Stephanie in Kefalonia, who were both so welcoming and helpful throughout our stay. Their local knowledge and friendly approach really made a difference and added a personal touch to our holiday.

Everything was so well organised, and it was clear that Simpson Travel genuinely cares about its guests. I wouldn’t hesitate to recommend both Farmhouse Bourisis and Simpson Travel to anyone looking for a relaxing, high-quality holiday in Greece. We will certainly be travelling with Simpson Travel again.

10 July 2026
Unprompted review
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Reply from Simpson Travel

Dear Tom,

Thank you for your wonderful review. We're delighted to hear that you enjoyed such a relaxing stay at Farmhouse Bourisis. Its peaceful setting, traditional character and proximity to Fiskardo make it a very special place, and we're so pleased you were able to make the most of both the tranquility of the farmhouse and everything the local area has to offer.

It's especially lovely to hear your kind words about our teams. We'll be sure to pass on your thanks.

Thank you for choosing Simpson Travel and for your recommendation. We look forward to welcoming you back for another wonderful holiday in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Villa Horizon, Fiscardo, Kefalonia.

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area.
The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved watching the sunsets.
The owners were friendly and helpful and Stephanie was a boon - booking a table for us at Alati restaurant and sharing her local knowledge.

1 July 2026
Unprompted review
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Reply from Simpson Travel

Dear JdKef,

Thank you for your 5-star review! We're thrilled the villa met expectations and Stephanie was able to help unlock the destination with local tips and advice.

We hope to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Seamless

Seamless. From airport transfer to hotel (GK Beach) to concierge Sarah's commitment & helpfulness (also Anastasia). Nothing too mych trouble. Lovely, relaxing place

23 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Jean McGiffen,

Thank you for your wonderful feedback. It's great to hear you enjoyed a seamless experience and the local team were there to help when needed. We hope to see you again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Local support from Lisa Lawrence and Sylvie excellent. Definitely went over and above.
Accommodation first class and support from Simpson Travel always so helpful.
Highly recommend. Would always book with them. They can be trusted.

21 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Customer,

Thank you for your super review. We are thrilled to hear our customer service and local support really hit the mark.

We look forward to helping you arrange your next holiday with us.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Exceptional service from start to finish ⭐⭐⭐⭐⭐

Our first holiday with Simpson Travel certainly won't be our last.

From the moment we made our initial enquiry, the service was exceptional. The team took the time to understand exactly what we wanted and recommended the perfect villa in Lefkada, Greece. Every part of the process was handled professionally, with excellent communication throughout.

A special thank you to our concierge, Hazel, who was outstanding. She made everything effortless and was always on hand with helpful advice and recommendations. We'd also like to mention Jenny, who looked after the villa so beautifully and added such a warm, personal touch to our stay.

What impressed us most was how personal the whole experience felt. We'd expected a villa holiday to be quite hands-off, but Simpson Travel struck the perfect balance between giving us complete privacy while making us feel genuinely cared for.

An exceptional company with exceptional people. We wouldn't hesitate to recommend Simpson Travel and are already looking forward to booking our next holiday.

22 June 2026
Unprompted review
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Reply from Simpson Travel

Dear Robert,

Thank you for your wonderful review. We're delighted to hear that your first holiday with Simpson Travel was such a memorable one and that our team helped find the perfect villa for your stay in Lefkada.

We're especially pleased to hear your kind words about Hazel and Jenny, and the genuinely personal service we strive to provide.

Thank you for choosing Simpson Travel and for your recommendation. We look forward to welcoming you back for your next holiday.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Just a little note to say thank you

Just a little note to say thank you for our lovely holiday to Skopelos we had a wonderful week . The Villa Polithea with all day views was a superb location nice and peaceful but easy to walk into the bustle of town. Good base to explore the whole island .
The attention and excellent service pre ,during and after our holiday is much appreciated. We have used Simpson Travel for many years and we will continue to select and trust them as our chosen holiday travel company.
Elizabeth & John June 2026

30 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Elizabeth & John,

Thank you for your lovely review and for your continued loyalty to Simpson Travel.

We're delighted to hear that you enjoyed another wonderful holiday, and that Villa Polithea provided the perfect combination of peaceful surroundings and spectacular views.

It's especially rewarding to know that our service before, during and after your holiday continues to meet your expectations. Your trust and continued support over the years mean a great deal to us.

We look forward to welcoming you on many more memorable holidays in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Superb! simply superb!

We have just returned from a Simpson holiday on the beautiful island of Skopelos, and all I can say is that it was absolutely superb.

From start to finish, everything felt perfectly planned and smoothly executed. The hotel lived up to every bit of the dream promised in the brochure, and the reality was every bit as special. It was one of those rare holidays where you genuinely wish you could slow time down, as we felt so relaxed and completely switched off.

The Simpson staff were incredibly helpful throughout and clearly did everything they could to make sure the whole experience ran smoothly. It really did live up to expectations in every way.

I just wanted to leave a 5 star review because I honestly cannot sing their praises enough. A truly wonderful holiday.

30 June 2026
Unprompted review
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Reply from Simpson Travel

Dear cable monkey,

Thank you for your wonderful review. We're delighted to hear that your holiday in Skopelos was such a superb experience from start to finish. It's lovely to know that everything felt so smoothly arranged and that the hotel lived up to the promise of such a special and relaxing escape.

Your kind words about our team mean a great deal, and we're so pleased they helped make your holiday feel seamless and truly memorable.

Thank you for choosing Simpson Travel. We hope to welcome you back for another wonderful holiday very soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A wonderful holiday

A wonderful holiday , from start to finish. Perfect villa for our family and Karen looked after us to make sure we didn’t want for anything.

21 June 2026
Unprompted review
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Reply from Simpson Travel

Dear ADAM REED,

Thank you for your excellent 5-star review. It's great to hear the villa was perfect and Karen was able to look after you so well. We hope to welcome you back again soon.

Warm regards
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Outstanding service

We have just spent a wonderful 2 weeks on Ithaca. Judith was once again so warm and welcoming, she certainly goes above and beyond to make sure your stay on the island is pure relaxation. A credit to the company.

28 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Michelle

Thank you for your lovely review and kind words about Judith. We look forward to welcoming you back to Ithaca in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Another magical week with Simpson Travel

Another magical week with Simpson Travel

This year, we ventured to Paxos and stayed in the beautiful Stone House. The view was incredible, and the villa and pool were much bigger than the photos made it seem, which was such a nice surprise!

Simpson handle everything for you, it is such a weight off the mind to know that the water taxis etc are being taken care of and all you have to do is show up and enjoy.

We didn't end up hiring a car and were able to walk to the local town and beaches happily, and used taxis to get us to other areas of the island or to collect us in the evening. These were booked and arranged through the Simpson Rep Chris, who also booked restaurants and our boat day.

I can't recommend enough, thank you Simpson, we will be back!

14 June 2026
Unprompted review
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Reply from Simpson Travel

Dear JB,

Thank you for your wonderful review. We're delighted to hear that you enjoyed another holiday with Simpson Travel and that The Stone House exceeded your expectations. It's lovely to know that the villa, pool and spectacular views made such a great impression.

Thank you for your continued support and recommendation. We look forward to welcoming you back for another memorable Simpson Travel holiday very soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Great Villa, Great Area, Great Rep…

Trapezaki Blue was a great villa in a pleasant location with a choice of multiple restaurants within 1 mile. The area was uncrowded and the beaches were all pleasant but the villa pool was also very useful for cooling off/exercising. Karen our Simpson Rep was excellent and very attentive/helpful - even for the smallest questions. Highly recommended.

21 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear JCWK,

Thank you for your lovely review. We're delighted to hear that you enjoyed your stay at Trapezaki Blue and found it to be such a great base for exploring Kefalonia.

We're especially pleased to hear your kind comments about Karen. She will be delighted to know that her friendly and attentive support helped make your holiday even more enjoyable.

Thank you for choosing Simpson Travel, and we hope to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Have just returned from a week at The…

Have just returned from a week at The Saints, Nisaki, Corfu. Our favourite destination. Simpsons staff take care of you from meeting at the airport to helping at the hire car depot. Then when arriving at the accommodation met by a concierge, Debbie, who showed us our fantastic 'cottage' and pool. There is an on site office, staffed every day. Debbie will arrange anything from restaurant recommendations and booking to replacing remote control batteries and supplying extra coffee pods for the new coffee machine.
We felt like we had a friend holding our hands throughout.
It is Debbie's first year, replacing Debbie (1) who was also a priceless gem.
Please keep up the standards and you will continue to get repeat customers like us . This is the secret of a successful, caring company. Well done all. Regards Mike and Jen Handley

14 June 2026
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Mike Handley,

Thank you for your wonderful review and for your continued loyalty to Simpson Travel.

We are delighted to hear that another stay at The Saints lived up to expectations and that Debbie helped make your holiday so enjoyable. We'll be sure to pass on your kind words to her – we're sure she'll be thrilled to know she made you feel so well looked after.

Your comments about our service, from arrival through to your time in resort, mean a great deal to us. Thank you for your continued support, and we look forward to welcoming you back to Corfu again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

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