SimplyOwners Reviews 

728
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy it is to navigate and how reassuring it is to speak directly with the property owners. Visitors consistently highlight the wonderful locations, peaceful surroundings, beautiful swimming pools, and extremely well-equipped, spotless accommodations that feel just like home. Though some reviewers were not happy with unexpected price increases between initial estimates and final quotes, others mentioned difficulties receiving bookings or noted misleading property listings. Despite these occasional issues, people emphasize that the overall support and communication remain exceptionally helpful and reliable throughout.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting the amazing and ideal settings of the... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are very clean, comfortable, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and warmth... See more

Booking process

People report positive experiences with the booking process, describing the website as user-friendly,... See more

Service

Users describe positive interactions with service, highlighting first-class communication and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied

Rated 5 out of 5 stars

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the... See more

Rated 5 out of 5 stars

Just back from a lovely villa stay at Casa Dara in the Algarve. The villa was immaculate and well priced. The only slight worry is sending the initial deposit abroad to an owners account which feels s... See more

Company replied


Company details

  1. Vacation Rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

728 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(728)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great booking through Simply…

Another great booking through Simply Owners. The website was easy to use, communication was straightforward, and the property description was accurate. We had a lovely stay at Mill Cottage and wouldn’t hesitate to use Simply Owners again for future holidays.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

A real gem of a property

A lovely, modern and clean property. It is in a good location for shops, eateries and the sea. A lovely community atmosphere. A wonderful stay thank you .

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Lodge in Duke's Meadow booked through Simply Owners

We booked a lodge in Duke's Meadow for May half term through Simply Owners. Fantastic website and description of property was very accurate but even better when we got there. Correspondence with the owner was so easy and they were extremely helpful. I would definitely book again through Simply Owners. I would also recommend booking Blencathra Way Lodge in Duke's Meadow. Gorgeous lodge and excellent value for money.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Villa, great service

I found Gemini Villa based in Northern Cyprus on Simply Owners. The listing was very accurate and informative. The owners responded very quickly and we were booked in no time at all. Thereafter I had great contact from the owner in the run up to our booking. The owner Nigel Burne has been brilliant and really helpful. The villa is really well maintained and very comfortable with great views and great facilities.

28 May 2026
Unprompted review
Rated 2 out of 5 stars

No bookings this year.

Seriously, I do not know why, but I have had no bookings through Simply Owners this year. I have tried everything, including opening up my dates and my changeover days and even dropped my prices. I have done so much work on my page but it just is not happening for me. I have had lengthy discussions with you about this issue on a few occasions, which I do appreciate, but at the end of it all, I just havn't had any bookings.

11 May 2026
SimplyOwners logo

Reply from SimplyOwners

Hi Annette,

Thank you for taking the time to leave a review, although I’m genuinely sorry to read that you feel disappointed with your experience this year.

We’ve taken a careful look at your listing and can see that over the past three years you’ve remained with us and renewed each year, which we truly appreciate. During that time, your property has received over 1,200 holidaymaker views, and two guests have used our free Payment Protection service following enquiries.

As you’ll know, Simply Owners is an advertising platform, so bookings ultimately depend on a number of factors such as pricing, availability, guest reviews, and how a property compares to others in the area. For example, your current availability shows only a small number of open weeks across the coming months, which can significantly limit booking opportunities when guests search by dates.

We also note that one recent guest comment referenced value for money, which may indicate how your pricing is being perceived in comparison to similar properties locally. These are exactly the areas our team is always happy to help review and optimise with you.

It’s also worth highlighting that your property is performing well in terms of visibility—appearing prominently in Google search results for relevant terms, often ahead of major platforms—which demonstrates that exposure itself is strong.

We are always here to support our owners and would genuinely have welcomed the opportunity to work through this with you before you felt the need to leave this review. If you’re open to it, we’d really like to help you improve performance going forward.

Of course, we also stand by our approach of fairness, if you feel the platform hasn’t delivered value for you, we do offer a no-quibble refund policy.

Given the above, we hope you might reconsider your review, as it doesn’t fully reflect the level of exposure and support provided. More importantly, we’d really value the chance to speak with you directly and help turn things around.

Rated 5 out of 5 stars

Great experience

Easy process all the way through - good response from the owners property manager both before and during our stay. Have already booked again through Simply Owners for next year.

5 May 2026
SimplyOwners logo

Reply from SimplyOwners

Thats great to know Joanna, thank you for the feedback. Knowing you are returning next year is the best feedback demonstrating it was a good choice for you. Much appreciated Tim and team

Rated 5 out of 5 stars

We had an amazing time in Marks villa,

We had an amazing time in Marks villa,
The villa was very well equipped and clean.
There was plenty of space inside and outside for a party of eight.
Communication was very easy and reply’s were swift.
You can walk into Luz where there are some very nice restaurants.
The villa is in a very tranquil setting.

5 May 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

That is a great 5 star review thank you David I am sure that the owner will be delighted to see it. I will be sure to pass it on regards tim

Rated 5 out of 5 stars

HOME FARM HOUSE in Suffield

HOME FARM HOUSE in Suffield, Norfolk, is a fabulous accommodation for up to 10 people. Appointed to a very high and comfortable standard, with great ourdoor spaces, we would highly recommend a stay here for a group. The owners had provided everything to make the stay perfect.

8 May 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Alisong great feedback thank you. Delighted you had a nice stay. tim

Rated 5 out of 5 stars

Fantastic House

Have been to this house many times over the last 22 years. There have been some great upgrades which are fantastic. The whole area around the house is kept to a high standard with the various trades. The one thing that is great is that the cupboards are stocked with essentials so you do not have to run to the shops. Will definitely be back in the future.

12 May 2026
SimplyOwners logo

Reply from SimplyOwners

Wow Susan that says it all. Repeat visitors are the best advocates. Thank you for your feedback Tim

Rated 5 out of 5 stars

Stress free

Very straight forward from making the original enquiry to booking and enjoying a fabulous villa

5 May 2026
SimplyOwners logo

Reply from SimplyOwners

Thank you for the 5 stars that is much appreciated. Tim

Rated 5 out of 5 stars

Superb location fantastic accommodation…

Superb location fantastic accommodation exactly as described, the owners are superb any questions or advice is always forthcoming. Nothing is too much trouble for them they truly help make the stay wonderful.

11 May 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Thank you for taking the time to feedback on your stay. It sounds like it all went very well. We will ensure that the owners sees this 5 star review. regards tim

Rated 5 out of 5 stars

As an owner of a chalet in the French…

As an owner of a chalet in the French Alps we have used SimplyOwners to market our chalet for almost 10 years. Setting up the page on their website was very straight forward and we found it easy to navigate and communicate with clients. The concept of how SimplyOwners operates is open and transparent for both the owner and the client.
From the beginning the company was always extremely easy to deal with and very efficient.
I would definitely recommend SimplyOwners if you want to market your holiday property.

16 February 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Mrs Francis, thank you so much for your kind words and continued support. Yes it is our 10th birthday in 2 weeks. We do not have short memories and will always remember those such as you whom rowed the waves with us in our infancy days. I cant believe its 10 years. We are very proud of where we have got to and could not have done it without the continued support we have from customers like you. Onwards and Upwards. Very Best Wishes Tim and team

Rated 5 out of 5 stars

Easy booking system

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too.
Owners make you feel very welcomed into their apartment and nothing is too much bother. Always available to contact 👍

2 May 2026
SimplyOwners logo

Reply from SimplyOwners

Thats a great review Lindy thank you for the feedback. I think its great you mentioned how clean the property was because that is something my family always look for and need when we are booking somewhere. I will be sure to pass the review onto the owners, Im sure that they will be delighted. Best wishes Tim

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