Should have read their return policy better before purchasing. You have to request to return an item, and then spend time waiting for your request to be approved. You end up paying shipping both ways,... See more
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Not only does this company have the worst customer service I have ever seen but my god are they ever sneaky slimy people. Won't refund me, told me my refused package(because exchange and customs wer... See more
Company replied
Have used this company for years (4+ at least) and found their service to be reliable. I love the fact that they have separate sizing charts for each each and every dress - sometimes a dress just si... See more
Company replied
UNBEATABLE Price and Quality!!! Dresses were SO affordable, I bought two different dresses for my 14-yr old to choose from to wear to a formal wedding. The dresses arrived in 2 days and both fit bea... See more
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Company details
Written by the company
Shop Simply Dresses for dresses, prom dresses, homecoming dresses, formal dresses, and evening wear. Find formal dresses for prom and bridesmaids at Simply Dresses
Contact info
298 E Main St, #714, 19709, Middletown, United States
- 855-373-7736
- support@simplydresses.com
- www.simplydresses.com
3.0
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was excited to get the dress that I…
I was excited to get the dress that I ordered. When I opened the box up, the dress was more than I expected. The quality and the way that it fit was absolutely stunning.
20 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dress. We truly appreciate your support and hope to assist you again soon.
Reply from Simply Dresses
Thank you for your review.
We’re so glad you love it and plan to order again. We truly appreciate your support and look forward to helping you next time.
The dress was beautiful and true to…
The dress was beautiful and true to size, and arrived precisely when they said it would- even though it was a purchase for a last minute event.
Great experience!
20 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the dress was exactly what you needed and arrived right on time for your event. It’s great that the fit and overall experience met your expectations.
We truly appreciate your support and hope to assist you again soon.
Beautiful dress
Beautiful dress, though zipper is hard to zip, and shipping expensive.
19 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re glad to hear you loved the dress. We’re sorry about the zipper difficulty—that’s not the experience we want, and we’ll share this feedback with our team. We also understand shipping costs can be a concern and appreciate you noting it.
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the dress met your expectations and that the sizing was exactly right. We truly appreciate your support and hope to assist you again soon.
This dress was beautiful
This dress was beautiful. However, I had to do some sewing to repair thus dress. I was afraid to return or exchange it because when I ordered there were inly 4 left. There were also extra material hanging offthe dress which I had to cut iff and sew.
19 November 2018
Unprompted review
Reply from Simply Dresses
We're sorry to hear there were any issues with the designer dress! Please always contact us when the dress arrives if you have any concerns. The email address in the order has now been contacted. Thank you for your understanding!
It was so easy
It was so easy. The dress I choose was for my granddaughters wedding and it is perfect. It also fit perfectly and the color was also perfect.
18 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the process was easy and that the dress was perfect for your granddaughter’s wedding. It’s wonderful that the fit and color were just right.
We truly appreciate your support and hope you have a beautiful celebration.
Recommend to anyone!
I loved my dress! And I received many compliments at our event. True to size. Since it was in stock they were able to ship it immediately and I could easily find out where it was in the shipping process. I would recommend them to anyone.
18 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad you loved your dress and received so many compliments. It’s great to hear the sizing was accurate and that shipping and tracking made the process easy.
We truly appreciate your recommendation and look forward to helping you again.
Reply from Simply Dresses
Thank you for your review.
We’re so glad you love your dress and that it exceeded your expectations. We truly appreciate your support and hope to help you again for your next occasion.
The shopping experience was good
The shopping experience was good. The dress arrived in the time it said. The dress did not fit but the online return process was quick and easy.
17 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re glad to hear your order arrived on time and that the return process was quick and easy. While we’re sorry the fit didn’t work out, we appreciate you sharing your experience.
We hope to assist you again in the future.
Excellent Service
Excellent Service. Fast shipping and Dress arrived wrinkle free and as pictured on their website. Prices are fabulous. Will order my party dress from them every year.
17 November 2018
Reply from Simply Dresses
Thank you for your wonderful review.
We’re so glad to hear you had a great experience with our service, shipping, and packaging. It’s great to know the dress arrived just as expected and that you found such great value.
We truly appreciate your support and look forward to helping you find your next party dress each year.
Great quality and fit!
They are efficient, easy to use and my dress arrived before the date expected! It is a great quality fabric as described and fits perfectly. It has a lot of stretch to it so you can move freely and easily. I love it!
17 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the process was easy and that your dress arrived even sooner than expected. It’s great to know the fit, quality, and comfort all met your expectations.
We truly appreciate your support and hope to assist you again soon.
The dresses are beautiful and fit true…
The dresses are beautiful and fit true to size.
17 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you love the dresses and that the sizing worked perfectly. We truly appreciate your support and hope to assist you again soon.
My dress was a perfect fit & was…
My dress was a perfect fit & was packaged nicely! It was also delivered in a timely manner. I love the dress!!
17 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the fit was perfect and that your dress arrived quickly and beautifully packaged. It’s great to know you love it.
We truly appreciate your support and hope to assist you again soon.
I couldn't be happier with my dress I…
I couldn't be happier with my dress I ordered for my youngest son's wedding in March. He's just home from the army he's now an officer in the army. So so proud of him. The dress fits perfectly and getting it in 2 days was more amazing. The quality of the dress was better than I expected. I have told all my family and friends about your site and I will most definitely be a returning customer. Thank you - Victoria
16 November 2018
Reply from Simply Dresses
Thank you so much for your kind review, Victoria.
Congratulations to your son—that’s such a special milestone, and we’re honored to have been a small part of it. We’re so glad to hear the dress fit perfectly, arrived quickly, and exceeded your expectations in quality.
It truly means a lot that you’ve shared your experience with family and friends. We appreciate your support and look forward to helping you again for future occasions.
SCAM WEBSITE
Dress was pretty but too big. I tried to order a size smaller on the web...same way as the other and even though the transaction on my back statement went through, they claim they have no order. So now I have 1 dress that doesn't fit and I was charged for a 2nd that apparently is not coming! This is a sham website...do not order!
16 November 2018
Unprompted review
Reply from Simply Dresses
We're sorry you feel this way! We are a legitimate website and do see the second order under different information. A copy of the confirmation email was sent this afternoon. We apologize for any confusion!
The dress is so beautiful
The dress is so beautiful! It fits great and is perfect for my daughter's wedding.
16 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear the dress fits beautifully and is perfect for your daughter’s wedding. We truly appreciate your support and hope you have a wonderful celebration.
Reply from Simply Dresses
Thank you for your review.
We’re glad to hear everything was quick and smooth. We appreciate your support and hope to assist you again soon.
Pleasantly surprised!
I had no idea what to expect with this site. I had never heard of the site and was very hesitant. I took the leap based on the description and pictures. Shipping was fast and my dress fit perfectly. Definitely will be buying from here again in the future.
15 November 2018
Reply from Simply Dresses
Thank you for your review.
We understand the hesitation when trying a new site, so we’re especially glad you took a chance and had such a great experience. It’s wonderful to hear the shipping was fast and the fit was perfect.
We truly appreciate your support and look forward to helping you again in the future.
The Dress is Beautiful and I loved the…
The Dress is Beautiful and I loved the material and quality of the dress, however I ordered a 3X and it was still a little snug even though I normally wear a 3X. This size only goes up to 3X and it would be nice to have bigger sizes. Other than that I am satisfied with my purchase.
15 November 2018
Reply from Simply Dresses
Thank you for your review.
We’re so glad to hear you loved the dress, material, and quality. We’re sorry the fit was a bit snug and appreciate your feedback on sizing. We’re always looking to expand our size offerings and improve fit consistency across styles.
We truly appreciate your support and hope to assist you again in the future.
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