Simply CBD Reviews 

82
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I found Simplycbd about 2 years ago after trying Jacob Hooey 2.75% from Holland & Barrett...worked ok but increased too quickly & became quite anxious, Improve Me, Love CBD & KamaHemp!!! I’ve been usi... See more

Rated 5 out of 5 stars

Told about this company by a lady suffering from cancer. I gave Aqua a try and ive never looked back. My lower back pain reduced so much I rarely take painkillers now. But the biggest result is that m... See more

Rated 5 out of 5 stars

I am so greatful we found this company! Because simply CBD provide full spectrum CBD oil and publish their lab results, I was able ,under the supervision and assistance of my neurologist, to medica... See more

Rated 1 out of 5 stars

After having used a difference brand of cbd Patches with good results, I decided to try Simply CBD as they were slightly cheaper.. Stupid mistake as there's obviously a reason for that. The patches... See more

Company details

Written by the company

Simply CBD is a range of lab tested and certified CBD products that have been hand-chosen for their CBD content. In the world of CBD, you can easily get lost in imaginative marketing and an expensive array of products. At Simply CBD our mission is to tell you upfront what our products are and provide them at the lowest prices in the UK market. Because rather than a low-grade product at a high price, we believe people should be offered a high-grade product at a low price. All our oils are full-spectrum, and CO2 extracted contains a whole array of necessary cannabinoids and all extracted from organic dutch high-grade cannabis.


Contact info

3.7

Average

TrustScore 3.5 out of 5

82 reviews

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No recent history of asking for reviews

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3.7

All reviews

(82)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CBD Liquid Gold

Started using CBD Liquid Gold in June last year. After researching various companies I decided Simply CBD was the one for me from recommendations and their involvement in an holistic charitable sanctuary for dogs.

Their service is fast and receipt of product has never been more than two days from ordering.

Fabulous!

28 February 2019
Unprompted review
Rated 1 out of 5 stars

Goods never received nor a refund

I placed an order on 28.10.18. and made a donation at the same time. Courier tried to deliver 01.11.18 but we were out. Sent an email back giving times we would be home. 06.11.18 still heard nothing, emailed Brian explaining everything. 20.11.18 Brian replied wanting to know what the problem was. I replied the same day referring him to the previous email. 26.11.18 He replied asking what was the problem? 11.12.18 I asked for the product or a refund and to date have heard nothing. So I am out of pocket and have wasted a lot of time. Needless to say I won't be placing another order nor recommending this company.

11 February 2019
Unprompted review
Rated 2 out of 5 stars

The worst customer service ever

The worst customer service ever, actually its non existent. There are better companies out there that care to reply to their customers inquiries.
I did order a bottle from them a year ago thou and it came quickly and well packaged. But wont order from them again. They also only publish positive product reviews (dont publish any negative reviews) on their website and that speaks volume.
Owner Brian would be better off hiring people for customer service.

13 January 2019
Unprompted review
Simply CBD logo

Reply from Simply CBD

Not sure what you are complaining about here, you ordered and it came quickly and it was well packaged.

Rated 1 out of 5 stars

Lousy comunication and bussiness management.

Never got the order, email saying that has been delivered, after couple of emails and unsuccesful phone calls the only thing we got from them was a “im investigating, Brian” not even a email with any clue or proof of delivery, we paid for a sign for delivery, not a safe place drop.
We still waiting almost 2 weeks later.
Very unprofessional, in my opinion i got robbed 30£, im going back to CBD-BROTHERS.

12 January 2019
Unprompted review
Rated 5 out of 5 stars

Have ordered five times each time…

Have ordered five times each time delivery was very prompt. My two elderly dogs are on liquid gold. I started on the green now on the red and sunset wonderful products and company (helps a dog rescue too). If you also give a donation they write a personal thank you and put a small paw print on invoice (which I think is lovely😀). Have recommended to family and friends x

12 December 2018
Unprompted review
Rated 1 out of 5 stars

Product had leaked - no compensation.

I received my CBD oil and between 5 and 10% had leaked. This is the response I received "Sorry to hear this. Sometimes this happens in transit as if the bottle warms up the oil expands and a bit leaks out of the seal. Its perfectly fine to use. I do apologise"

No offer of compensation. I had spent £75!

Up to jnow I had been buying CBD oil on eBay - without any issues. No seller would have even tried to get away with that explanation on eBay without an offer of compensation. Of course in this situation I have absolutely no means of obtaining at least a small refund.

12 December 2018
Unprompted review
Rated 1 out of 5 stars

No Response

Unfortunately there is nothing lower than 1 star I can leave as I can get no response from this company despite them taking my payment.
My dog has been suffering from both Dementia and Vestibular disease and we thought CBD oil might help, we ordered just the small bottle for a test on 25th Nov (only £10 inc postage but its the principal) money was taken from bank on 27th...nothing has arrived despite sending 2 mails to 'brian' and have had no reply to either.
Our dog had to be put to sleep yesterday and we hoped we might help his symptoms in his final weeks ...Leave well alone

12 December 2018
Unprompted review
Rated 5 out of 5 stars

I found Simplycbd about 2 years ago…

I found Simplycbd about 2 years ago after trying Jacob Hooey 2.75% from Holland & Barrett...worked ok but increased too quickly & became quite anxious, Improve Me, Love CBD & KamaHemp!!! I’ve been using their oils ever since for fibromyalgia, anxiety since childhood, panic attacks/agoraphobia which cost me my job!!! I spent years taking painkillers, using wheat cushions etc & don’t need them now! The oils are great quality at realistic prices!! Their Entourage oil has been life changing for me & I recommend them to everybody I meet that has health problems!!!!

22 November 2018
Unprompted review
Rated 5 out of 5 stars

Just had my 2nd order arrive & it's…

Just had my 2nd order arrive & it's only 36hrs since I placed my order! So far I've been impressed, fast service, seems to be competitively priced according to my own research & I've received a small freebie product each time too.
I've already recommended this company to friends and family.

19 November 2018
Unprompted review
Rated 1 out of 5 stars

Buyer beware

In a nutshell I've placed 3 orders with this company since March 2018, the first order to my UK address arrived swiftly and the product and service were both good, and I was happy to recommend them to friends and family. The second order arrived to my Spanish address again it arrived promptly and product and service were good and I was still happy to recommend them. However my third order has been a nightmare. The order was placed at the beginning of July but after 2-3 weeks it hadn't arrived apparently it had been shipped as requested to our Spanish address by courier (same as previous order) but it didn't arrive, after enquiring with Brian at Simply cbd I was told that the laws/legislation on CBD had changed, and Spanish customs were rejecting the orders. So knowing this, the company allegedly sent a replacement order by Royal Mail but it didn't arrive either, well it wouldn't if Customs were now rejecting all CBD orders! Communication from the company then started to dry up and despite finally agreeing to a refund mid September (I'd paid £66 plus £9 shipping) the refund never arrived either. On the 11th October my patience finally ran out and left with no option by this company I contacted my bank and filed a fraud report and requested proceedings be started to recover the money paid. My bank investigated but unfortunately the bank found that Brian's / Simply CBD's bank account was empty, so I've lost £75 and still need to source an honest and reliable supplier with a decent product. Sorry but I can no longer recommend this company.

9 November 2018
Unprompted review
Rated 3 out of 5 stars

Great service product is cheap for a…

Great service product is cheap for a reason it's.cheap cbd not as good.medically but better than Holland and barrett ten percent is 25pound and I hardly.felt.much different than the 8percent. The hemp balm.does.work on your.legs and muscles.though.and they are very helpful but if you.need cbd strong cbd I'd spend an extra fifteen pound.at other stores.for.less percent but better quality cbd. The deliveries.are.extremely.fast and.you.do.get.free.samples

20 October 2018
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, cbd is high quality and their Simply green oil is high in Cbda which is exactly what I need. Well priced with quick delivery and I was sent a sample of hemp balm too, can't fault the service.

24 May 2018
Unprompted review

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