Silk Travels UK Reviews 

170
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Silk travel is an amazing company,who is always looking out for the best interest of their clients,thanks to my agent Mr. Max Bilal who is an absolutely legend who always do everything in his power t... See more

Rated 5 out of 5 stars

Hi my name is Arret Sosseh. I have got an excellent service from silk travel UK, speciaolly i want to mention Mr Samuel. He is of cause professional travel consultant. He got me a wonderful deal for... See more

Rated 4 out of 5 stars

David Smith is a very good and brilliant agent, he’s very helpful, understanding and knows how to tackle and deal with situations he helped me throughout my journey and he gives you exactly what you a... See more

Rated 5 out of 5 stars

For my first booking in December 2022, the team managed to find an excellent-value flight ticket last minute for me to join my kids for the end-of-year celebrations from Stirling to Abidjan, just like... See more

Company details

  1. Flights Search Site
  2. also in
  3. Airline Ticket Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

“The best place to find the cheapest airlines” - EVERY SINGLE TIME! we offering all over the world travel packages with customize tour itinerary plan, hotel booking/air tickets booking/car rental & special group tours, etc. Silk Travels Company working in this field of travel/tourism since 2011, which is the leading and the trustworthy UK based traveling company. Our experienced consultants provide the best services to the customers from pre-sales to post-sales facilities. As we know in travel market some of the customers suffering the traveling problem from negative companies, but Silk Travels are here to establish the good relationship with our clients at-any-cost, because “customer is everything for us” these are our company Good Will, which provides the self-motivation to our consultants for to do better and best with their respected clients. Silk Travels drives with top Global Distribution Systems (GDSs) and travel suppliers allowing us to offer travel deals at a better discount on reasonable prices, as well as to often secure seats in hight season travel dates or at last minute when flight tickets are in short quantity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

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4.6

All reviews

(170)

1 review in the last 12 months

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Rated 5 out of 5 stars

one happy customer

It’s my 3rd year buying tickets with this wonderful company, I will say the excellence goes the agent who I have been dealing with for 3 years STEVE he has been empathetically professional in dealing with me, his patience is phenomenal even when I am at fault he is calm, thank you Steve and thank you to your organisation.

15 January 2020
Unprompted review
Rated 1 out of 5 stars

Scam Alert - Save your money.

My wife booked a trip to Nigeria for April 2019 with this company and we started paying by direct debit instalments since Nov 18. They asked for as low as £100 deposit and we paid £300 just to show we are serious. Sam confirmed the flight was to be on KLM. We completed payment 04th March. However about a month before we were due to fly he called to say it was no longer available and offered us Rwandair instead on more restricted dates. Although extremely disappointed, we moved our plans around to accommodate this new dates. Again about TEN days before we were due to fly out someone else who called himself Harry called to say those dates were no longer available. The new dates he gave us meant we were going to lose 5 days of our family holidays in transit in a foreign country plus we miss the main family event why we were travelling. We called back to ask for our money back since they could not deliver what we paid for. They now want to charge us a cancellation fee of £450.00. We DID NOT cancel this company did not deliver what we paid for. After several requests to speak to the manager we finally got a MARK WILSON who repeatedly tried to say we were cancelling. This company ruined a 20 year family reunion trip of a lifetime for us, do.not let it happen to you. We will get our money back whatever it takes to do so, but please, please DO NOT use this company ever no matter the offers, all they are after is your money. You don't need the hassle.

5 April 2019
Unprompted review

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