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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the excellent selection available. Many people also commend the fast and efficient delivery service, with orders often arriving quickly and well-packaged. The service provided is frequently described as outstanding, and the staff are noted for being helpful, knowledgeable, and friendly. However, some customers were dissatisfied with the condition of "open box" items, reporting deeper marks and dirt than advertised. Additionally, a few people mentioned experiencing issues with staff responses when addressing these concerns.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide selection of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

People report positive experiences with service. Customers consistently praise the speedy, efficient, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team as helpful,... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Signal Sounds Are Great! Delivery: Sent the same day and arrived the next. Range: Pretty much all the big brands and good selection of boutique gear. Extras: Excellent range of secondhand gear, a... See more

Rated 5 out of 5 stars

Signal Sounds is hands down the best place ever for music gear. Their selection of instruments and modules is fantastic — they always have something new and interesting in stock. The prices are really... See more

Rated 5 out of 5 stars

Before New Year I decided to build a “Swiss-army knife” modular synth and found all the modules I needed at Signal Sounds. Everything was in stock, I paid online and collected the order лично from... See more

Rated 5 out of 5 stars

I was searching for a specific pair of Genelec studio monitors that appeared to be out of stock most everywhere and found them at Signal Sounds who I had not bought from before. A quick enquiry befo... See more


Company details

  1. Musical Instrument Store
  2. Music Store
  3. Used Musical Instrument Store

Written by the company

At Signal Sounds, we’re all about helping you make noise your way. Whether you're diving into modular for the first time or expanding your setup, we've curated a selection of gear that inspires creativity—from unique Eurorack modules to standout studio essentials. Most things come with a 2-year warranty and 30-day money back guarantee! What makes us different? We focus on quality, character, and the kind of gear you don’t see everywhere. We’re also musicians ourselves, so we get it—you want tools that spark ideas, not just take up rack space. We’re always happy to chat gear, recommend modules based on your setup, or just talk synths.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ab Fab

Ab Fab! Can’t recommend enough. Excellent service all round and they are all genuinely very friendly easy to deal with.

27 October 2025
Rated 5 out of 5 stars

Excellent, friendly, personalised service

I found the second-hand synthesiser I had been looking for, for an excellent price, on the Signal Sounds web site. Its condition wasn’t entirely clear, so I sent an email and quickly got a very helpful, thorough, friendly reply from Luke. I then bought it on the web site but requested they hold back sending it until a particular day. It arrived today, as intended, and exactly as described, so I am delighted with my experience.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and polite service - recommended!

The instrument I ordered arrived in perfect condition and on schedule. It wasn't, unfortunately, a suitable instrument for my requirements (this is no reflection on Signal Sounds, it was my misunderstanding of the spec which was to blame), and the return and re-funding was handled efficiently and with no quibbling. The service from Signal Sounds throughout was excellent and polite. I would recommend them heartily.

25 September 2025
Rated 5 out of 5 stars

Impeccable engagement & problem solving

I just wanted to say how much I appreciate the support from the Help Desk in regards to a package which for unforeseen (a recent change in P.O. Box protocols in my area) reasons had a slightly more challenging journey than expected. The help I received in tracking the missing package & redirecting it to the appropriate address was nothing short of impeccable. The Help Desk was always communicative, friendly & professional despite the somewhat frustrating circumstances. Package finally arrived yesterday. Thank you so much!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Willing to help where needed

Sometimes things don't work as expected. When this happens, I expect prompt replacement and if that doesn't work, a prompt refund. Exactly what Signal Sounds delivered, in an efficient and friendly manner.

26 August 2025

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