Shumaila’s London Aesthetic and Laser Clinics Reviews 

2,701
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members, noting that they are extremely welcoming, professional, and dedicated to making every single visit comfortable and relaxing. Consumers also emphasize the exceptional quality of treatments and visible improvements, expressing high satisfaction with services like laser sessions, facials, and skin care procedures. Some reviewers were not happy with specific aesthetic treatments, mentioning that procedures failed to remove age spots or tattoos completely after multiple sessions. A few people also noted that certain skin procedures had undesirable results, leaving them feeling disappointed with the final outcome.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, welcoming, and... See more

Service

Customers had positive experiences with service, consistently praising the professional staff, welcoming... See more

User experience

People report positive experiences with user experience, highlighting relaxing and comfortable treatments... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with their aesthetic... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Azima always been fantastic .she is the best ...always smiling and welcoming . Make me feel so ease all the time .. Her positivity reflect on her works too .. Higly recommend 😍

Rated 5 out of 5 stars

I’m very pleased with my treatment today, Microneedling with plasma done by HARPREET in Eastham Branch. She is very kind, nice and knowledgable. Highly recommend employee. Many thanks

Rated 5 out of 5 stars

This is my second treatment in clinic by Simran. Hi had Hifu and the results have been brilliant. Simran is very friendly professional and informative. I will look forward to going back to her for m... See more

Rated 5 out of 5 stars

Just had another amazing treatment with Sweety. Laser is going really well, my LVL lashes look amazing and the eyebrows are fab! Microneedling facial is being booked in! Defo recommend- thank you Sw... See more


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,701)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently visited this salon for a…

I recently visited this salon for a facial, and it was an amazing experience from start to finish. The treatment was incredibly relaxing, and my skin felt refreshed and glowing afterward. The staff were professional, welcoming, and attentive throughout my visit.

I believe the receptionist's name was Iman, and she was especially sweet and friendly. She made me feel comfortable from the moment I arrived and provided excellent customer service.

Overall, I had a wonderful experience and would highly recommend this salon to anyone looking for quality treatments and a warm, welcoming atmosphere. I look forward to returning!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Halima’s service is always brilliant

Halima’s service is always brilliant, she is so friendly and professional and always makes sure I am comfortable and doing okay. Her waxes are always perfect which is why I have been going to her for over 5 years!

20 June 2026
Unprompted review
Rated 1 out of 5 stars

I had a long and useless treatment

I had a long and useless treatment. Staff don't stick around very long. Changed several practitioners some of them didn't know what they were doing. By the time my sessions were over I left the clinic with more brown spots I had to beginn with. My treatment lasted for over a year. I wasted money. I wish I could give 0 but I can't.
If you have brown spots or melasma problem I would go elsewhere unless you have money to waste.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. So happy with the person who carried out my treatments would recommend Goni to everyone.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Regret the treatment I got from Shumailas

I had plasma microneedling sessions last year for acne scars, and I regret getting this treatment. In my experience, the procedure did not seem to be carried out professionally. Instead of improving my skin, it left additional marks and visible needle scars that were not there before.

My skin looked worse after the treatment, and the scarring became more noticeable. I spent a significant amount of money with no positive results and am very disappointed with the outcome.

Based on my experience, I would not recommend this treatment or this clinic.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

I had the most amazing experience at…

I had the most amazing experience at this salon! I came in for a laser treatment and a facial, and I couldn't be happier with the results. The entire staff is incredibly welcoming and professional. A huge, special thank you to Mandeep, who did both of my treatments. She is absolutely amazing at her work! She made me feel so comfortable and ensured everything was perfect. I will definitely be back and highly recommend them!

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience with this clinic

Awful experience with this clinic.
Promised clear skin, ended up with damaged skin barrier and confirmed (by qualified dermatologist) skin scarring. Clinic deny refund or any compensation. I have now requested my personal records multiple times and they are making it very difficult for me to access them. Their messages are now neither polite or understanding.

Their previous reviews must be from friends and family as the service I have received has been awful and very damaging to my mental wellbeing.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I always have a fantastic experience at Shumaila’s Skin and Laser Clinic in Upminster and cannot recommend them highly enough. Sonia does all of my treatments, and she is absolutely brilliant. She is professional, knowledgeable, and always makes me feel completely comfortable during every visit. The clinic itself is clean, welcoming, and runs smoothly. If you are looking for excellent results and top-tier service, definitely book your appointment here!

29 May 2026
Unprompted review

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