Shrekfeet Independent Lawncare Reviews 

412
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff are exceptionally knowledgeable, polite, and efficient when performing professional lawn treatments during every scheduled visit. People truly appreciate the thorough explanations provided about the various treatment processes and the helpful ongoing advice for maintaining healthy outdoor spaces. Some reviewers noted that tackling stubborn challenges such as heavy weed infestations, garden pests, or uneven terrain requires continuous effort and patience. Despite these natural difficulties, loyal consumers remain extremely happy with the visible improvements in their grass and eagerly anticipate future maintenance sessions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and friendly... See more

Service

Users describe positive interactions with service, highlighting that technicians are consistently polite,... See more

Product

Reviewers highlight ambiguous aspects of product effectiveness while noting overall lawn improvements over... See more

Customer service

Clients share positive opinions on customer service, consistently finding the team very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Casey has done a fantastic job for us with our lawn - which was absolutely awful to begin with! So many weeds... more weeds than grass. Now, midway through our treatment, the lawn has barely any wee... See more

Company replied

Rated 5 out of 5 stars

Ian and Ollie came to do my scarification today. Ian immediately discovered that my lawn has an infestation of chafer grubs. He seemed very knowledgeable and told me to apply nematodes asap. He ca... See more

Company replied

Rated 5 out of 5 stars

David and his colleague turned up when they said they would, explained clearly what they were going to do, and got on with it quickly and efficiently. They were polite and courteous. They hit a proble... See more

Company replied

Rated 5 out of 5 stars

David and Noah worked on my lawns. They meticulously scarified and applied moss control, weed control and nutrition as well as reseeding some bare patches. They worked right up to the edges and hedge... See more

Company replied


Company details

  1. Lawn Care Service
  2. Garden

Written by the company

Leave your lawn to us™ Local, independent lawncare specialists serving Hampshire, Surrey and West Sussex. We are focussed on delivering first class lawns through our professional services providing nutrition, moss and weed control, drought stress, grub damage and disease treatments. Our renovation services will bring even the worst lawn back to great health with moss and thatch removal, aeration to aid root development, seeding and drainage/compaction issues resolved. Family owned lawncare company providing guaranteed results and advice for your lawn. Always happy to offer free lawn consultations. We provide treatment plans that you can pay for monthly or one off treatments as and when you need them. Call us today and we will happily discuss your lawn issues without any obligation. We are members of the UK Lawncare Association, ensuring the highest standards across the industry. We are monitored by the government BASIS Lawn Assured scheme and our lawn technicians are City & Guilds trained. Everything we use in your garden is safe for everything that uses it - you, your family and pets, plus wildlife too. We provide the confidence of guaranteed services and will create a lawn you can be proud of all year round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(412)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the moment of first contact it was…

From the moment of first contact it was easy to deal with the Shrekfeet team…they definitely know their lawns….. Casey came out to us and spent a couple of hours on our small front lawn using various machines and applying various treatments. All in all very satisfied so far…..

20 August 2026
Unprompted review
Rated 5 out of 5 stars

First visit and always a bonus when the…

First visit and always a bonus when the combat turns up on time
Casey went through without rushing all the different areas of concern with the lawn and various options which will enhance our treatment plan
We are both looking forward over the next few months of our lawn changing
We also look forward to seeing Casey as he was knowledgeable polite and took the time to answer our questions

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Joey was very helpful re confirming…

Joey was very helpful re confirming dates.

27 July 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Mr Kemble,

Thanks for the kind words! We always want to be helpful, and I'm happy that we could assist you when needed!

Rated 5 out of 5 stars

Always find this company very helpful

Always find this company very helpful. They respond to emails quickly and give very helpful advice. We usually have Will doing our lawn and although we didn't see him this time as we were away, he left us a very comprehensive report about our grass with good advice and tips.

18 July 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Dr Williams,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear you've found our team helpful and responsive, and that the advice we've provided has been useful. It's especially pleasing to know that Will's detailed lawn report gave you a clear update while you were away. We believe good communication is just as important as the treatments themselves, so it's great to hear his notes and recommendations were appreciated.

Thank you for your continued trust in Shrekfeet Lawncare. We'll be sure to pass your kind comments on to Will, who I'm sure will be delighted to read them. We look forward to helping you keep your lawn looking its best!

Rated 5 out of 5 stars

Excellent service

Service as ever, first class

9 July 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Thank you for the kind words! We aim to deliver a first-class service every time, so it's wonderful to hear we've done just that.

We really appreciate your continued support and look forward to keeping your lawn looking its best.

Rated 5 out of 5 stars

Will Jordan did a good job

Will Jordan did a good job in treating our lawns on time and tidily.

8 July 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

We're delighted to hear you were pleased with the service Will provided. I'll be sure to pass on your kind comments to him!

It's great to know your lawn was treated on time and left neat and tidy. We appreciate your support and look forward to caring for your lawn again soon.

Rated 5 out of 5 stars

A good choice!!

This was the first time we’d used Shrekfeet in some time, and Casey proved to be very friendly, and informative.
He left us with lots of information, and advice as to how to bring our lawn back to health.
We look forward to his next visit

17 June 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Alan, Thank you for your kind words about our service! I'll be sure to pass on your kind words to Casey.

We always want to provide a high level of care and guidance for your lawn, and are thrilled to hear we've done just that!

Rated 5 out of 5 stars

Shrekfeet s first Visit

First visit by Shrekfeet. Casey was a very helpful, very knowledgable young man who outlined what he was going to do for our lawns. Thank you let’s see how they perform over the next 12 months.

12 June 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Mr Barrett,

We're delighted to hear Casey made such a positive first impression and took the time to explain the treatment plan for your lawns. Casey will be delighted to hear your feedback!

You're right that lawncare is a journey rather than an overnight transformation, and we look forward to working with you over the coming months. With regular treatments and the right conditions, we're confident you'll begin to see your lawns continue to improve throughout the year. Thank you for choosing Shrekfeet Lawncare, and we look forward to supporting you every step of the way.

Rated 5 out of 5 stars

Excellent service

We have used Shrekfeet now for a number of years. Before that I used to spread fertiliser and weedkiller myself on our lawn, the one gardening job I hated! They clearly use better products and get a much better result than I ever achieved. For five visits a year I think their charges are very reasonable and their operator Casey, who looks after our lawn, is always very efficient, polite and helpful.

5 June 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Mr Knight,

Thank you so much for your kind review, and for trusting Shrekfeet to care for your lawn over so many years.

It's wonderful to know we've not only saved you time by taking care of a job you didn't enjoy, but also achieved results that exceeded what you were able to achieve yourself. Casey will be delighted to hear your kind feedback!

Rated 5 out of 5 stars

I raised several issues relating to our…

I raised several issues relating to our lawn care with the Technician Casey who was extremely helpful and informative. He was knowledgeable and supportive having listened to my concerns, giving me the confidence in the proposed forward programme of lawn treatment.

4 June 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Mr Graham,

Thank you for such a thoughtful review.

We're delighted to hear that Casey took the time to listen to your concerns, answer your questions and provide the advice and reassurance you needed. Building trust and confidence is an important part of the service we aim to provide, and it's wonderful to know Casey achieved that during his visit.

We appreciate your confidence in the treatment programme and look forward to helping you achieve the healthy, thriving lawn you're aiming for.

Rated 5 out of 5 stars

Casey came today to treat the lawn,as…

Casey came today to treat the lawn,as usual he was very polite and told me exactly what he was applying to the lawn. He is always Polite and helpful .

2 June 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Mrs Peat,

Thank you for your lovely review. I'll be sure to pass on your kind words to Casey. He always looks forward to his visits with you!

Rated 5 out of 5 stars

Such an amazing experience with this…

Such an amazing experience with this saviour of our lawn now going from strength to strength so thanks David your continued hard work has paid off immensely so grateful thanks

21 May 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Duncan,

Thank you so much for your wonderful review!

We're absolutely delighted to hear how well your lawn has progressed and that all of David's hard work has paid off. Achieving results like this is exactly what we strive for, and it's fantastic to know you're so pleased with the transformation.

We'll make sure David receives your lovely feedback. Thank you for your continued support.

Rated 4 out of 5 stars

Good advice

I was given clear advice on how to protect my newly seeded patches which had come under attack from pigeons

19 May 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Ms Hill,

Thank you for your review. We know pigeons taking new grass seed can be a nuisance, and we hope our advice helped to protect your lawn from this issue.

If you ever need any advice or have any questions, please don't hesitate to get in touch. We always want to aim for a five-star experience!

Rated 5 out of 5 stars

Friendly professionalism

Shrekfeet ensure our lawns are well cared for. All the admin is well managed and their technicians offer useful observations and advice. Will, our technician, is a great combination of friendly and professional.

20 May 2026
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Hi Alan,

Thank you for your lovely review. Friendly and professional are exactly the qualities we aim for, so it's fantastic to hear Will continues to provide this high standard of service.

We're also pleased you've found our administration and communication just as helpful!

Rated 5 out of 5 stars

Late Spring treatment.

Casey came to apply the late Spring treatment to our lawn. As ever his customer service was excellent, always takes time to answer questions and explain everything, and give the best advice. Also as our lawn had not recovered very well from the early Spring scarification and aeration, he kindly applied a complimentary wetting agent to aid recovery, very much appreciated! Thank you Casey, see you next time!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Fab job Will!

Will did an excellent job on our garden today as usual. He is so friendly, helpful and really takes an interest in our garden. I hope he will be able to continue to come to us.
Thank you

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Will was fantastic

Will was fantastic. Prompt, professional, and polite. He serviced our hard surfaces with skill and gave great advice.

13 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look