Moderny Reviews 

Reply from Moderny

Feb 6, 2026

Thank you very much for taking the time to share your experience with us. We’re delighted to hear that our team was able to resolve your issue efficiently and that the process met your expectations.

Your feedback means a great deal to everyone at Moderny, and it truly motivates us to continue delivering responsive and reliable support. If we can ever assist you again, please don’t hesitate to reach out.

Reply from Moderny

Feb 4, 2026

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. That’s certainly not the impression we want to leave, and we understand how frustrating it must have been to receive a faulty item and then face confusion around the returns process. Your comments about the product quality and the return shipping information have been noted, and we take concerns like these seriously as they help us review and improve our service.

To ensure your case is looked into properly and resolved as efficiently as possible, we kindly ask that you contact our Customer Service team directly by email, including your order number and a brief summary of what happened. They are best placed to review the details, clarify the returns process, and assist you further. We appreciate your patience and the opportunity to address this matter through the appropriate support channel.

Reply from Moderny

Feb 1, 2026

Thank you for sharing your honest feedback with us. We’re sorry to hear that the blanket didn’t meet your expectations in terms of thickness, especially given Canada’s colder climate. We completely understand how important warmth and comfort are, and we appreciate you taking the time to let us know.

Your comments are valuable and help us improve both our product descriptions and future offerings. If you’d like help finding a thicker, warmer option that’s better suited to your needs or if there’s anything else we can assist you with. Please don’t hesitate to reach out. We’re always here to help make things right.

Reply from Moderny

Jan 25, 2026

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your disappointment with both the delivery timeframe and the condition of the rug you received. We understand how frustrating it must have been to wait longer than expected, especially when the item was intended as a gift, and we regret that the product did not meet the quality standards you were anticipating.

We take comments like yours very seriously, as they help us review our suppliers and product listings more closely. So that our customer service team can formally log your experience and investigate this matter further, we kindly ask that you contact us directly at our customer service email with your order details. This will allow us to review the situation in full and ensure your concerns are addressed appropriately.

Reply from Moderny

Jan 25, 2026

Thank you very much for taking the time to share your experience with Moderny. We’re delighted to hear that you’ve been consistently happy with your purchases and that our blankets and other products have met your expectations in both quality and appearance. Feedback like yours truly means a lot to our team.

We’re grateful for your continued support and trust in our brand, and we look forward to welcoming you back again soon. Should you ever need assistance or have questions about future orders, our customer service team is always here to help.

Reply from Moderny

Jan 15, 2026

Thank you so much for your kind words! We’re absolutely delighted to hear that the book-shaped lamp made such a special Christmas gift and that your partner loves it. Knowing our products bring joy and create meaningful moments truly means a lot to us.

We sincerely appreciate you taking the time to share your experience. If there’s ever anything we can assist you with in the future, or if you’re looking for another unique gift idea, please don’t hesitate to reach out. We’re always happy to help!

Reply from Moderny

Jan 10, 2026

Thank you so much for your kind feedback! We’re thrilled to hear that the item was nicely made and matched the pictures perfectly. Knowing it arrived just as expected truly means a lot to us.

We’re especially happy to hear it made a great gift and that your friend loved it! Thank you for choosing us to be part of such a special moment. We hope to serve you again soon.

Reply from Moderny

Jan 10, 2026

Thank you for choosing us! We take pride in providing quick and fast delivery to ensure your order reaches you as soon as possible. Our dedicated team works efficiently behind the scenes, from processing to dispatch, so you can enjoy a smooth and timely experience every time you shop with us.

Customer satisfaction is our top priority, and fast delivery is a key part of that promise. We continuously optimize our logistics and partner with reliable carriers to make sure your items arrive safely and on time. Thank you for trusting us. We look forward to serving you again!

Reply from Moderny

Dec 29, 2025

Thank you so much for your wonderful feedback. We are thrilled to hear that you are happy with the quality of the blanket and that delivery was easy and arrived on time. Providing reliable service and well made products is always our top priority.

We are so glad to know the new blanket has found a perfect place in your home. Your support truly means a lot to us, and we look forward to serving you again in the future.

Reply from Moderny

Dec 28, 2025

We’re truly sorry to hear that your experience did not meet expectations. Providing reliable, respectful service is important to us, and feedback like yours helps us identify where we need to do better. We take concerns about service quality seriously and appreciate you bringing this to our attention.

So we can properly review what happened and assist you further, please contact our customer service team directly by email with any relevant details about your experience. They are best equipped to look into the situation and work toward a resolution as quickly as possible.

Reply from Moderny

Dec 26, 2025

Thank you so much for your kind feedback! We’re really happy to hear that you found our shop easy to browse and that it helped you make a confident choice for a gift. Creating a smooth and enjoyable experience for our customers is very important to us, so your comments truly mean a lot.

We’re especially glad you noticed the uniqueness of our items. We take pride in offering products that stand out and feel special, rather than mass produced. Your appreciation motivates us to continue curating distinctive pieces that make gift-giving more meaningful. Thank you for choosing us!

Reply from Moderny

Dec 15, 2025

We’re truly sorry to hear about your experience and understand how frustrating this must have been. We take all feedback seriously and regret that the situation did not meet your expectations. Our goal is always to provide clear communication and dependable service, and we acknowledge your concerns regarding the handling of your issue.

To ensure this matter is properly reviewed and addressed by the appropriate team, we kindly ask that you contact our customer service department directly via Hello@moderny.co. They will be able to look into the details of your case and assist you further. Your feedback is important to us, and we appreciate you bringing this to our attention.

Reply from Moderny

Updated Dec 15, 2025

We’re very sorry to hear about your disappointment and appreciate you taking the time to share your experience. We understand how frustrating it is when a product does not meet expectations or match its description, and we regret that this has left you feeling dissatisfied. Your feedback regarding the product quality and your overall experience is taken seriously.

To allow us to properly review your concerns and assist you further, we kindly ask that you contact our customer service team directly via Hello@moderny.co. They will be able to review the details of your order and provide appropriate support. We value all customer feedback and appreciate the opportunity to address your concerns.

Reply from Moderny

Dec 13, 2025

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us. Each of our items is thoughtfully crafted with great care, and we’re delighted to hear that the quality met your expectations.

Your feedback means a lot to our team and motivates us to continue delivering unique, high-quality pieces for our customers. We’re grateful for your support and look forward to serving you again in the future.

Reply from Moderny

Dec 11, 2025

Thank you for reaching out and sharing your experience with us. I’m truly sorry to hear that the lamp you received did not meet your expectations and that the battery connections aren’t functioning properly. I understand how frustrating this must be, especially when you’ve been trying to arrange a return and haven’t received the support you need. Your time is valuable, and you deserve a smooth and reliable experience.

To make sure this is resolved quickly, I’ve forwarded your concern to our customer service team so they can provide you with the proper return instructions. Please email them directly at Hello@moderny.co, and they will prioritize your request and ensure you receive the correct return label. We appreciate your patience, and we’re committed to making this right for you.

Reply from Moderny

Nov 15, 2025

Thank you for taking the time to share this feedback with us. We’re truly sorry for the frustration caused by receiving a bedspread you didn’t order and for the inconvenience of having no packing slip included. This is not the experience we want for our customers, and we understand how disappointing it is to spend extra time resolving an issue that could have been prevented. We appreciate your patience, and we’re committed to making this right as quickly and smoothly as possible.

Our team will be happy to assist you with return instructions and ensure you receive the correct item. We also appreciate your note about the missing date option, and we will share this with our support team to help improve future survey selections. Thank you again for bringing this to our attention, and please know we’re here to support you every step of the way.

Reply from Moderny

Nov 2, 2025

Thank you so much for your kind words and continued support. We’re truly delighted to hear how much you love our blankets! It means a lot to know that not only have you added several to your own home, but that you’ve also shared them with your family. Your trust in our quality and craftsmanship is the highest compliment we could receive.

We also really appreciate your honest feedback about the mystery items. We’re sorry to hear that they didn’t meet your expectations, especially given your great experience with our other products. Your input helps us improve, and we’ll make sure your comments are shared with our product team so we can enhance the value and excitement of future mystery items. Thank you again for being such a loyal customer, we truly value you and hope your next experience exceeds every expectation.

Reply from Moderny

Oct 30, 2025

Thank you for your kind words! We truly appreciate your feedback and are delighted to know you experienced fast, first-class service. Providing efficient, top-quality support is our priority, and it’s always rewarding to hear that we’ve met your expectations.

If there’s anything more we can do to assist you or enhance your experience, please don’t hesitate to reach out. We value your continued trust and look forward to serving you again soon.

Reply from Moderny

Oct 21, 2025

Thank you so much for your feedback! We’re truly sorry to hear that your order took longer than expected to arrive. That’s definitely not the experience we want for our customers. We appreciate your patience and understanding while your order made its way to you.

We’re absolutely thrilled that you love the ladies and the vibrant colors! It’s wonderful to know that the final product met your expectations. Your satisfaction means a lot to us, and we’ll be sure to share your kind words with our team. Thank you for choosing us. We hope you continue to enjoy your beautiful pieces!

Reply from Moderny

Oct 21, 2025

Thank you so much for your kind words and for taking the time to share your feedback! We’re absolutely delighted to know that you love our product. It truly means a lot to us. Our team puts great care into ensuring every item meets the highest quality standards, so it’s wonderful to hear that it’s brought you such satisfaction.

We sincerely appreciate your support and trust in our brand. If there’s ever anything else we can do to make your experience even better, please don’t hesitate to reach out. We look forward to having you shop with us again soon!