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3.4
Average
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The onboarding process was smooth!
30 April 2025
Unprompted review
Reply from Canal
We're so glad it was an easy experience, Melisa. We're so glad to have Kancan in the network!
— The Canal Team
Can't be trusted
The owner, B.C. repeatedly sends out spam emails to lists of email addresses harvested from company breaches from an email address from an invalid domain to try and sign up clients.
100% do not give this person any money.
Edit/reply to the generic rubbish reply below: The email address I received the Canal spam from could ONLY have been obtained from a breech. It was sent from an invalid domain, making removal impossible, and I had to report the half-dozen emails to AWS to get them to stop. That also makes it illegal.
16 April 2025
Unprompted review
Reply from Canal
Hi Currawong,
We take feedback seriously and want to clarify a few points in your review.
Canal builds outreach lists using publicly available business information—we do not use data from breaches or unauthorized sources. Additionally, we follow best email and domain reputation practices, which inform our domain structure. Lastly, every message includes a clear path to unsubscribing to ensure recipients can opt out at any time.
We’re committed to ethical outreach and transparency, and we’re happy to answer any questions directly if you’d like to connect.
—The Canal Team
Payout not done
We did try to sell our product via Canal. Now its more than a month that they hold our money back and there are always excuses about their bank and technical errors. 16.000€ I am waiting for! Support is not responsive at all. Avoid this Woocomerce/Shopify integration. I have proof of everything.
13 January 2025
Unprompted review
Reply from Canal
Hi Martin,
Thank you for taking the time to share your feedback. We’re truly sorry for the delay and frustration you experienced.
The issue with your payout was related to the incompatibility between Stripe Express and your Estonian bank, and we’re glad to confirm that this has now been fully resolved. For any future issues related to Stripe payment processing, we recommend reaching out directly to Stripe’s 24/7 support team, as they can provide the most immediate assistance.
We’ve also updated our internal onboarding processes to help prevent similar issues from occurring for other suppliers in the future.
Your experience is important to us, and we sincerely appreciate your patience as we worked through this. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to support you.
–The Canal Team
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