While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service from such a lovely chap! We used him a year ago for our back door that wouldn't unlock and he was amazing, came out straight away and fixed the problem no issues at all. Also called him back out yesterday for my window, unfortunately he couldn't fix it due to me making an error with the issue when I initially spoke with him, but he still advised me on where to go to get it fixed, he was so lovely even though I wasted his time! Wouldn't go with anyone else! Thank you so much!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Front door repair -Shirelocks

I had Bryan from Shirelocks to repair my front door as the lock wouldn’t unlock. He sent a price and advice within 5 minutes of being contacted. He arrived at the agreed time and thoughtful enough to wear PPE as I had health issues. I was impressed by his workmanship having to modify the mechanism to fit, his professionalism and work ethic were first class, making sure I was completely satisfied before he left. I would highly recommend Bryan for any Locksmith work.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service provided

Outstanding service provided. Returned my call very quickly indeed and came to fit replacement locks, within an incredibly short time frame. Very knowledgeable about the products and fitted very professionally. I would highly recommend using this company.

3 January 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look