Another company decided not to auto renew this year and my policy expired at midnight last night .So I looked at Sheila’s wheels and saved myself £140 over the year for exactly the same level of cover... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!
The Observatory, Castlefield Road, RH2 0SG, Reigate, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am satisfied with the price, and on top of that, my account was set up immediately, giving me access to all the information that interests me.
The ease of getting started and putting into motion
I found Sheila's Wheels via one of the aggregation sites. Their offer appeared at the top and offered the lowest monthly payment option. I clicked through and (unlike with Yoga) I was taken to the offer. The sign up process was simple and quick. I had one question about windscreen cover and asked a question via the chat bot which was handled quickly.
The only "neg" was having to pay two months in advance as an initial payment. I needed low monthly payments to reduce my outgoings- that double payment didn't help me at all - hence the 4 star rating
Easy to use on line no hanging about waiting to speak to someone
Arranging the insurance was straightforward and easy to do.
The 4 stars are because I’ve just signed up for 1 x years cover. This is my 4th insurer in as many years because the renewal price is always eye wateringly high despite not needing them and making no claims.
My hope is that Sheilas’Wheels will break this cycle and offer me affordable insurance for future years. If they do this they’ll get 5 stars next year.
Wish I done a long time ago very with theprice
Terrible customer service: the worst I have experienced.
I have called more than 15 times about a claim against a third party (with clear proof of liability), and every time I was told someone would call me back with an update. That never happened.
It has now been five months since the incident, and I have only just learned that they have been sitting on the payout for two months. When I asked why it had not been paid, I was given no proper explanation.
The service has been shockingly poor and it feels like they simply do not want to work. Avoid at all costs.
Excellent service
I arranged my home contents insurance online with Sheila’s Wheels, and the whole experience was excellent. The website was easy to use, straightforward to navigate, and the process was quick and hassle-free. Everything was clearly explained, making it simple to choose the right level of cover. I was very impressed with how smooth the experience was and would happily recommend Sheila’s Wheels to anyone looking for home contents insurance.
I've had my car insured with this company for 3 years. Their auto renew increased my policy significantly, I then found insurance with the AA at HALF the cost. When I asked to cancel Sheilas Wheels didn't care and didnt even attempt to keep me as a customer.
Very easy and efficient to deal and best price too.
I found the site easy to use and straight forward. The information given was appropriate and the prompted checks for my needs was reassuring. The confirmation was broken down for me and was simply visual in layman's terms. Quick,simple, peace of mind.
So easy to insure my car online and very competitive price wise..great.
Very good and so easy to get insurance
Very competitive price and easy to switch to.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.