Sheilas' Wheels Reviews 

32,851
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 11,845 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the pricing to be excellent and highly competitive, often saving a significant amount compared to other providers. The website is frequently praised for being very easy to use and navigate, making the process of obtaining insurance quick and straightforward. Many people appreciate the clear layout of information and the efficiency of completing tasks online, often within minutes. The service is generally regarded as very good, with customers expressing satisfaction with the overall value for money. However, some customers also noted issues with communication, mentioning that the system did not understand their queries or that they were charged for minor policy amendments. A few other people also felt that the company's handling of claims or specific situations was poor, leading to frustration and a negative experience.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and affordable quotes for various... See more

User experience

People report positive experiences with user experience, finding the sign-up and setup processes quick, easy,... See more

Website

Consumers find the website to be very easy to use and navigate, often praising the straightforward setup... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the ease... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting competitive premiums and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another company decided not to auto renew this year and my policy expired at midnight last night .So I looked at Sheila’s wheels and saved myself £140 over the year for exactly the same level of cover... See more

Company replied

Rated 5 out of 5 stars

Done a quote via compare the market I always go by reviews 1st rather than the cheapest price 2nd I double checked reviews with trust Pilot and Sheila's wheels had fantastic reviews on there 4.9 �... See more

Rated 5 out of 5 stars

Competitive quote and information well laid out. Had heard good reports of company by a local broker so felt confident to accept the quote. Acceptance was followed by email and link to documents. A... See more

Rated 5 out of 5 stars

I recently arranged my car insurance with Sheilas’ Wheels after buying a new car, and I have to say the whole process was very smooth and straightforward. After purchasing the car, I needed insu... See more

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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1-star

Asks customers to review

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4.6

All reviews

(32,851)

10,953 reviews in the last 12 months

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Rated 4 out of 5 stars

Lowest monthly payments for my needs

I found Sheila's Wheels via one of the aggregation sites. Their offer appeared at the top and offered the lowest monthly payment option. I clicked through and (unlike with Yoga) I was taken to the offer. The sign up process was simple and quick. I had one question about windscreen cover and asked a question via the chat bot which was handled quickly.
The only "neg" was having to pay two months in advance as an initial payment. I needed low monthly payments to reduce my outgoings- that double payment didn't help me at all - hence the 4 star rating

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Will renewal be different?

Arranging the insurance was straightforward and easy to do.
The 4 stars are because I’ve just signed up for 1 x years cover. This is my 4th insurer in as many years because the renewal price is always eye wateringly high despite not needing them and making no claims.
My hope is that Sheilas’Wheels will break this cycle and offer me affordable insurance for future years. If they do this they’ll get 5 stars next year.

3 July 2026
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

Terrible customer service: the worst I have experienced.

I have called more than 15 times about a claim against a third party (with clear proof of liability), and every time I was told someone would call me back with an update. That never happened.

It has now been five months since the incident, and I have only just learned that they have been sitting on the payout for two months. When I asked why it had not been paid, I was given no proper explanation.

The service has been shockingly poor and it feels like they simply do not want to work. Avoid at all costs.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
I arranged my home contents insurance online with Sheila’s Wheels, and the whole experience was excellent. The website was easy to use, straightforward to navigate, and the process was quick and hassle-free. Everything was clearly explained, making it simple to choose the right level of cover. I was very impressed with how smooth the experience was and would happily recommend Sheila’s Wheels to anyone looking for home contents insurance.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

I've had my car insured with this…

I've had my car insured with this company for 3 years. Their auto renew increased my policy significantly, I then found insurance with the AA at HALF the cost. When I asked to cancel Sheilas Wheels didn't care and didnt even attempt to keep me as a customer.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy peace of mind.

I found the site easy to use and straight forward. The information given was appropriate and the prompted checks for my needs was reassuring. The confirmation was broken down for me and was simply visual in layman's terms. Quick,simple, peace of mind.

3 July 2026
Unprompted review

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